In this title, two experienced library managers explain how to create a productive workplace as they weave expert advice and commentary into an easy-to-use resource. This revised edition focuses on daily, real-world practices offering: specific strategies for new supervisory staff; hundreds of tips for encouraging a positive work ethic, maintaining productivity, and building teamwork; proven advice on practical supervisory issues like hiring, firing, interviewing, and training; and, policies and procedures that maintain fairness while addressing potential legal landmines. Guiding supervisors through the intricate process of managing others, this comprehensive handbook addresses the fundamental issues facing new managers. It also serves as a welcome refresher and reference for experienced managers facing new challenges in this complex and changing environment.

Emotional intelligence (EI), as based on the work of Daniel Goleman and his colleagues, has received a lot of attention in the Harvard Business Review and elsewhere as a leadership theory. It is composed of five domains: Knowing your emotions, Managing your emotions, Motivating yourself, Recognizing and understanding other people's emotions, and Managing relationships (managing the emotions of others). Its practitioners become particularly adept at managing the mood and performance of both their organizations and themselves. In Academic Librarians as Emotionally Intelligent Leaders, Hernon and company present a solid overview of EI, its connection to other leadership theories, and its particular application to academic librarianship. By moving beyond basic "people skills," they claim, library leaders can come to appreciate not only the unique challenges of personal and organizational growth, but how their own reactions and feelings are perceived by others. Particularly noteworthy is a strong focus on issues of diversity, including a chapter on how librarians of color regularly engage in self-renewal and restoration.