How should you write and present a business proposal? What is the best way to take minutes? When should a work email be formal and when chatty?

Communicating in a clear, concise manner with colleagues and clients is a key aspect of professionalism and good business practice. Yet many South African companies do not train their staff to do this, leading to confusion and lost hours - and it affects how people view your ability to do your job.

Now, help is at hand with plain-language experts Bittie Viljoen-Smook, Johan Geldenhuys and Wena Coetzee in this user-friendly guide to all aspects of written English in the workplace. Your journey to presenting yourself in an excellent, effective way starts here.

When do you use hanged and hung, or you and me and me, myself and I? And what about the use of the numerals thousand, million, billion and trillion?

Find answers to these and many other language questions in the fourth, updated edition of The Write Stuff, which focuses on typical problems that non-English speakers encounter when writing English.

This handy reference and useful teaching guide contains valuable tips on English language issues and guidance on recent writing trends.