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Health and Wellness Tourism - Emergence of a New Market Segment (Hardcover, 2015 ed.): Marta Peris-Ortiz, Jose Alvarez-Garcia Health and Wellness Tourism - Emergence of a New Market Segment (Hardcover, 2015 ed.)
Marta Peris-Ortiz, Jose Alvarez-Garcia
R3,924 Discovery Miles 39 240 Ships in 12 - 17 working days

This book aims to contribute to the literature and aid in developing a theoretical and practical framework in the area of health and wellness tourism. With contributions and research from different countries using a practical approach, this book is an essential source for students, researchers and managers in the health and wellness tourism industry. Recently, there has been an increased interest in health and wellness due to greater life expectancy, aging populations, increasing levels of stress among others. In this context, the concepts of health, wellness, beauty, relaxation, and tourism can be combined to satisfy the needs of people seeking better quality-of-life. This has given rise to health and wellness tourism, a new market segment that contributes to employment and economic growth in the new economy. Health and wellness tourism involves two aspects: therapeutics, which seeks to cure certain diseases; and relaxation and leisure. As an alternative to traditional tourism, health and wellness tourism provides a new means of achieving regional and local development from a demographic, social, environmental and economic point-of-view. It contributes to tourist destinations' economic growth, acting as a pillar to support other complementary activities. In short, health and wellness tourism contributes to employment growth and regional wealth, contributes to tourism seasonality, promotes quality in tourism destinations, helps create new tourist services with high value, promotes establishment of international cooperation networks, and yields a number of additional benefits. Featuring a variety of programs and initiatives from different regions, with an emphasis on thermal and thalassotherapy establishments, this volume sheds light on this emerging market segment and its implications for economic and policy development.

Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage (Hardcover): Jose Alvarez-Garcia, Maria De... Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage (Hardcover)
Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama, Martin Gomez-Ullate Garcia De Leon
R7,447 Discovery Miles 74 470 Ships in 12 - 17 working days

Religious studies and research have gained a lot of interest and attention from researchers, policy makers, and practitioners over the last few years, but the socio-economic impacts have not been explored. Taking into account the profound economic impact the tourism and hospitality industries can have on regions and cities around the world, further research in this area is critical to analyze the extent of such impact and the ramifications that are associated with it. The Handbook of Research on Socio-Economic Impacts of Religious Tourism and Pilgrimage is a pivotal reference source that provides vital research on the social and economic factors in faith-based journeys. While highlighting topics such as tourist spending, spiritual tourism, and local development, this publication explores religious tourism in the middle age, as well as the methods of modern religious tourism. This book is ideally designed for business managers, cultural preservationists, academicians, business professionals, entrepreneurs, and upper-level students seeking current research on religious tourism and its socio-economic impacts.

Achieving Competitive Advantage through Quality Management (Hardcover, 2015 ed.): Marta Peris-Ortiz, Jose Alvarez-Garcia,... Achieving Competitive Advantage through Quality Management (Hardcover, 2015 ed.)
Marta Peris-Ortiz, Jose Alvarez-Garcia, Carlos Rueda-Armengot
R3,845 R3,405 Discovery Miles 34 050 Save R440 (11%) Ships in 12 - 17 working days

This book examines the ways in which quality management methods, tools, and practices help improve an organization's performance and achieve sustainable competitive advantages. This volume includes quality techniques and tools such as the EFQM Model, SERVPERF model, E-S-Qual scale and the ISO 9001 certification and provide a wide variety of empirical studies in different economic sectors. In the current economic environment, characterized by economic turmoil and fierce competition, quality management has become a key strategy for organizations to overcome today's challenges. Organizations benefits from implementing quality management systems by following two approaches. First, they implement quality practices aimed at ensuring customer satisfaction by considering consumer expectations and establishing strategies accordingly. Second, organizations improve processes by establishing efficient and effective process management systems that improve productivity, lower costs, reduce unnecessary expenses, eliminate all non-value added activities, and ultimately maximize excellence and customer satisfaction. Quality management thereby provides tools, techniques, and methods for continuous process improvement in both the professional and academic worlds, which, when implemented by organizations in times of crisis, enable more effective administration of activities undertaken by managers. Containing contributions from various academics and scholars, this new book provides cutting edge research, methods and techniques providing a reference manual for academics, scholars, practitioners and policy-makers.

Action-Based Quality Management - Strategy and Tools for Continuous Improvement (Hardcover, 2014 ed.): Marta Peris-Ortiz, Jose... Action-Based Quality Management - Strategy and Tools for Continuous Improvement (Hardcover, 2014 ed.)
Marta Peris-Ortiz, Jose Alvarez-Garcia
R3,743 R3,304 Discovery Miles 33 040 Save R439 (12%) Ships in 12 - 17 working days

Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas."

Sports Management as an Emerging Economic Activity - Trends and Best Practices (Hardcover, 1st ed. 2017): Marta Peris-Ortiz,... Sports Management as an Emerging Economic Activity - Trends and Best Practices (Hardcover, 1st ed. 2017)
Marta Peris-Ortiz, Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama
R4,415 Discovery Miles 44 150 Ships in 12 - 17 working days

This book examines the sports industry as a broad business and economic sector with an enormous influence on regional economic development. Covering topics such as sports economics, financing sports organizations, sustainability management in sports, sports tourism and doping among athletes, this book provides a timely collection of research and best practices in the areas of sports management and policy. Sports activity is a rapidly growing and evolving industry, offering numerous business opportunities--from the manufacturing of sporting equipment and activity at gyms and sports centers to revenue from sporting events and sport tourism. In order for the varied businesses across the sport industry, whether public or private, to be successful, proper management strategies and policies must be in place. This includes the knowledge of the industry, strategic planning, sector analysis, quality management and sustainable (economic and environmental) use of resources. Featuring case examples from several countries, including Spain, Turkey, Uruguay, Portugal, and Italy, this volume provides international perspectives on a wide spectrum of managerial issues across this dynamic industry.

Entrepreneurship, Innovation and Inequality - Exploring Territorial Dynamics and Development (Paperback): Vanessa Ratten, Jose... Entrepreneurship, Innovation and Inequality - Exploring Territorial Dynamics and Development (Paperback)
Vanessa Ratten, Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama
R1,212 Discovery Miles 12 120 Ships in 12 - 17 working days

This book hopes to stimulate discussion about how entrepreneurship and innovation contribute to growing inequalities in territories. This will help bridge the gap between research and practice on the role of territory dynamics and regional development. The book begins by examining the growing inequality in regions, which has resulted in lagging economic development. The need to shift current economic policy towards spatial inequality through harnessing the innovative capabilities of regions is examined. The book puts forth a case for reversing the inequality that is evident in lagging regions as a way to reinvigorate territories. The book should appeal to researchers, policy makers, business leaders and the general public interested in territorial dynamics and development.

Tourism Innovation - Technology, Sustainability and Creativity (Hardcover): Vanessa Ratten, Vitor Braga, Maria De La Cruz Del... Tourism Innovation - Technology, Sustainability and Creativity (Hardcover)
Vanessa Ratten, Vitor Braga, Maria De La Cruz Del Rio Rama, Jose Alvarez-Garcia
R3,881 Discovery Miles 38 810 Ships in 12 - 17 working days

Tourism can take many different forms and types but increasingly it is viewed as one of the most innovative industries. This book showcases the innovations in tourism through a creativity, sustainability and technology perspective. Tourism Innovation: Technology, Sustainability and Creativity addresses the growing use and importance of tourism innovation in society. Readers of this book will gain a global perspective on how the tourism industry is changing and taking advantage of emerging technologies, which will help them to foresee potential changes in the industry and plan for the future. Tourism innovation is defi ned as innovating in a cost-effi cient manner by taking into account the available resources. Most of the focus on tourism innovation has been on developing countries but it is also used by companies in other locations. This book explores the way in which tourism innovation differs from other types of innovation and offers a creative solution to issues about sustainability and the circular economy. In this vein, it includes chapters addressing issues related to the following but not limited subjects: co-creation in innovation, social issues in innovation, leadership and innovation, forms of innovation, government innovation and innovation research. This book is suitable for tourism industry professionals, researchers and policy experts who are interested in how innovation is embedded in the tourism industry.

Entrepreneurship, Innovation and Inequality - Exploring Territorial Dynamics and Development (Hardcover): Vanessa Ratten, Jose... Entrepreneurship, Innovation and Inequality - Exploring Territorial Dynamics and Development (Hardcover)
Vanessa Ratten, Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama
R3,877 Discovery Miles 38 770 Ships in 12 - 17 working days

This book hopes to stimulate discussion about how entrepreneurship and innovation contribute to growing inequalities in territories. This will help bridge the gap between research and practice on the role of territory dynamics and regional development. The book begins by examining the growing inequality in regions, which has resulted in lagging economic development. The need to shift current economic policy towards spatial inequality through harnessing the innovative capabilities of regions is examined. The book puts forth a case for reversing the inequality that is evident in lagging regions as a way to reinvigorate territories. The book should appeal to researchers, policy makers, business leaders and the general public interested in territorial dynamics and development.

Economic Challenges of Pension Systems - A Sustainability and International Management Perspective (Paperback, 1st ed. 2020):... Economic Challenges of Pension Systems - A Sustainability and International Management Perspective (Paperback, 1st ed. 2020)
Marta Peris-Ortiz, Jose Alvarez-Garcia, Inmaculada Dominguez-Fabian, Pierre De Volder
R4,528 Discovery Miles 45 280 Ships in 10 - 15 working days

This book examines the major economic challenges associated with the sustainability of public pensions, specifically demographic change, labor-market relations, and risk sharing. The issue of public pensions occupies the political and economic agendas of many major governments in the world. International organizations such as the World Bank and the OECD warn that the economic changes driven by an aging society negatively affects the sustainability of pension systems. This book analyzes different global public pension systems to offer policies, methods and tools for sustainable public pensions. Real case studies from France, Sweden, Latin America, Algeria, USA and Mexico are featured.

Tourism Innovation - Technology, Sustainability and Creativity (Paperback): Vanessa Ratten, Vitor Braga, Maria De La Cruz Del... Tourism Innovation - Technology, Sustainability and Creativity (Paperback)
Vanessa Ratten, Vitor Braga, Maria De La Cruz Del Rio Rama, Jose Alvarez-Garcia
R1,147 Discovery Miles 11 470 Ships in 12 - 17 working days

Tourism can take many different forms and types but increasingly it is viewed as one of the most innovative industries. This book showcases the innovations in tourism through a creativity, sustainability and technology perspective. Tourism Innovation: Technology, Sustainability and Creativity addresses the growing use and importance of tourism innovation in society. Readers of this book will gain a global perspective on how the tourism industry is changing and taking advantage of emerging technologies, which will help them to foresee potential changes in the industry and plan for the future. Tourism innovation is defi ned as innovating in a cost-effi cient manner by taking into account the available resources. Most of the focus on tourism innovation has been on developing countries but it is also used by companies in other locations. This book explores the way in which tourism innovation differs from other types of innovation and offers a creative solution to issues about sustainability and the circular economy. In this vein, it includes chapters addressing issues related to the following but not limited subjects: co-creation in innovation, social issues in innovation, leadership and innovation, forms of innovation, government innovation and innovation research. This book is suitable for tourism industry professionals, researchers and policy experts who are interested in how innovation is embedded in the tourism industry.

Sports Management as an Emerging Economic Activity - Trends and Best Practices (Paperback, Softcover reprint of the original... Sports Management as an Emerging Economic Activity - Trends and Best Practices (Paperback, Softcover reprint of the original 1st ed. 2017)
Marta Peris-Ortiz, Jose Alvarez-Garcia, Maria De La Cruz Del Rio Rama
R4,009 Discovery Miles 40 090 Ships in 10 - 15 working days

This book examines the sports industry as a broad business and economic sector with an enormous influence on regional economic development. Covering topics such as sports economics, financing sports organizations, sustainability management in sports, sports tourism and doping among athletes, this book provides a timely collection of research and best practices in the areas of sports management and policy. Sports activity is a rapidly growing and evolving industry, offering numerous business opportunities--from the manufacturing of sporting equipment and activity at gyms and sports centers to revenue from sporting events and sport tourism. In order for the varied businesses across the sport industry, whether public or private, to be successful, proper management strategies and policies must be in place. This includes the knowledge of the industry, strategic planning, sector analysis, quality management and sustainable (economic and environmental) use of resources. Featuring case examples from several countries, including Spain, Turkey, Uruguay, Portugal, and Italy, this volume provides international perspectives on a wide spectrum of managerial issues across this dynamic industry.

Action-Based Quality Management - Strategy and Tools for Continuous Improvement (Paperback, Softcover reprint of the original... Action-Based Quality Management - Strategy and Tools for Continuous Improvement (Paperback, Softcover reprint of the original 1st ed. 2014)
Marta Peris-Ortiz, Jose Alvarez-Garcia
R3,334 Discovery Miles 33 340 Ships in 10 - 15 working days

Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm's performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

Health and Wellness Tourism - Emergence of a New Market Segment (Paperback, Softcover reprint of the original 1st ed. 2015):... Health and Wellness Tourism - Emergence of a New Market Segment (Paperback, Softcover reprint of the original 1st ed. 2015)
Marta Peris-Ortiz, Jose Alvarez-Garcia
R3,774 Discovery Miles 37 740 Ships in 9 - 15 working days

This book aims to contribute to the literature and aid in developing a theoretical and practical framework in the area of health and wellness tourism. With contributions and research from different countries using a practical approach, this book is an essential source for students, researchers and managers in the health and wellness tourism industry. Recently, there has been an increased interest in health and wellness due to greater life expectancy, aging populations, increasing levels of stress among others. In this context, the concepts of health, wellness, beauty, relaxation, and tourism can be combined to satisfy the needs of people seeking better quality-of-life. This has given rise to health and wellness tourism, a new market segment that contributes to employment and economic growth in the new economy. Health and wellness tourism involves two aspects: therapeutics, which seeks to cure certain diseases; and relaxation and leisure. As an alternative to traditional tourism, health and wellness tourism provides a new means of achieving regional and local development from a demographic, social, environmental and economic point-of-view. It contributes to tourist destinations' economic growth, acting as a pillar to support other complementary activities. In short, health and wellness tourism contributes to employment growth and regional wealth, contributes to tourism seasonality, promotes quality in tourism destinations, helps create new tourist services with high value, promotes establishment of international cooperation networks, and yields a number of additional benefits. Featuring a variety of programs and initiatives from different regions, with an emphasis on thermal and thalassotherapy establishments, this volume sheds light on this emerging market segment and its implications for economic and policy development.

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