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Nonverbal Communication in Human Interaction (Paperback, 8th): Mark L. Knapp, Judith A. Hall, Terrence G Horgan Nonverbal Communication in Human Interaction (Paperback, 8th)
Mark L. Knapp, Judith A. Hall, Terrence G Horgan
R899 R823 Discovery Miles 8 230 Save R76 (8%) Ships in 10 - 15 working days

NONVERBAL COMMUNICATION IN HUMAN INTERACTION is the most comprehensive and readable compendium of research and theory on nonverbal communication available today. Written by a communication scholar and two social psychologists, the book offers an interdisciplinary approach to the study of nonverbal communication that shows how it affects a wide variety of academic interests. The theory and research included in this text comes from scholars with a wide variety of academic backgrounds, including communication, anthropology, counseling, psychology, psychiatry, and linguistics. The eighth edition includes new material on nonverbal messages and technology/media that covers the increasing amount of communication that is mediated by some form of technology and newly added text boxes that acquaint readers with cutting-edge research questions and findings, and appeal to your real-life concerns.

The Social Psychology of Perceiving Others Accurately (Hardcover): Judith A. Hall, Marianne Schmid Mast, Tessa V. West The Social Psychology of Perceiving Others Accurately (Hardcover)
Judith A. Hall, Marianne Schmid Mast, Tessa V. West
R2,938 Discovery Miles 29 380 Ships in 12 - 17 working days

We are constantly forming impressions about those around us. Social interaction depends on our understanding of interpersonal behavior - assessing one another's personality, emotions, thoughts and feelings, attitudes, deceptiveness, group memberships, and other personal characteristics through facial expressions, body language, voice and spoken language. But how accurate are our impressions and when does such accuracy matter? How is accuracy achieved and are some of us more successful at achieving it than others? This comprehensive overview presents cutting-edge research on this fast-expanding field and will be essential reading for anyone interested in the psychology of interpersonal perception. A wide range of experts in the field explore topics including age and gender effects, psychopathology, culture and ethnicity, workplaces and leadership, clinicians' skills, empathy, meta-perception, and training people to be more accurate in their perceptions of others.

Interpersonal Sensitivity - Theory and Measurement (Paperback): Judith A. Hall, Frank J. Bernieri Interpersonal Sensitivity - Theory and Measurement (Paperback)
Judith A. Hall, Frank J. Bernieri
R1,629 Discovery Miles 16 290 Ships in 12 - 17 working days

Interpersonal sensitivity refers to the accuracy and/or appropriateness of perceptions, judgments, and responses we have with respect to one another. It is relevant to nearly all aspects of social relations and has long been studied by social, personality, and clinical psychologists. Until now, however, no systematic or comprehensive treatment of this complex concept has been attempted. In this volume the major theorists and researchers of interpersonal sensitivity describe their approaches both critically and integratively. Specific tests and methods are presented and evaluated. The authors address issues ranging from the practical to the broadly theoretical and discuss future challenges. Topics include sensitivity to deception, emotion, personality, and other personal characteristics; empathy; the status of self-reports; dyadic interaction procedures; lens model approaches; correlational and categorical measurement approaches; thin-slice and variance partitioning methodologies; and others. This volume offers the single most comprehensive treatment to date of this widely acknowledged but often vaguely operationalized and communicated social competency.

Interpersonal Sensitivity - Theory and Measurement (Hardcover): Judith A. Hall, Frank J. Bernieri Interpersonal Sensitivity - Theory and Measurement (Hardcover)
Judith A. Hall, Frank J. Bernieri
R3,630 Discovery Miles 36 300 Ships in 12 - 17 working days

Interpersonal sensitivity refers to the accuracy and/or appropriateness of perceptions, judgments, and responses we have with respect to one another. It is relevant to nearly all aspects of social relations and has long been studied by social, personality, and clinical psychologists. Until now, however, no systematic or comprehensive treatment of this complex concept has been attempted. In this volume the major theorists and researchers of interpersonal sensitivity describe their approaches both critically and integratively. Specific tests and methods are presented and evaluated. The authors address issues ranging from the practical to the broadly theoretical and discuss future challenges. Topics include sensitivity to deception, emotion, personality, and other personal characteristics; empathy; the status of self-reports; dyadic interaction procedures; lens model approaches; correlational and categorical measurement approaches; thin-slice and variance partitioning methodologies; and others. This volume offers the single most comprehensive treatment to date of this widely acknowledged but often vaguely operationalized and communicated social competency.

The Social Psychology of Perceiving Others Accurately (Paperback): Judith A. Hall, Marianne Schmid Mast, Tessa V. West The Social Psychology of Perceiving Others Accurately (Paperback)
Judith A. Hall, Marianne Schmid Mast, Tessa V. West
R1,102 Discovery Miles 11 020 Ships in 12 - 17 working days

We are constantly forming impressions about those around us. Social interaction depends on our understanding of interpersonal behavior - assessing one another's personality, emotions, thoughts and feelings, attitudes, deceptiveness, group memberships, and other personal characteristics through facial expressions, body language, voice and spoken language. But how accurate are our impressions and when does such accuracy matter? How is accuracy achieved and are some of us more successful at achieving it than others? This comprehensive overview presents cutting-edge research on this fast-expanding field and will be essential reading for anyone interested in the psychology of interpersonal perception. A wide range of experts in the field explore topics including age and gender effects, psychopathology, culture and ethnicity, workplaces and leadership, clinicians' skills, empathy, meta-perception, and training people to be more accurate in their perceptions of others.

Emotion in the Clinical Encounter (Paperback): Rachel Schwartz, Judith A. Hall, Lars G. Osterberg Emotion in the Clinical Encounter (Paperback)
Rachel Schwartz, Judith A. Hall, Lars G. Osterberg
R1,422 Discovery Miles 14 220 Ships in 12 - 17 working days

The foundational knowledge and practical actions you need to effectively address your patients' emotions-and manage your own emotions Medical schools acknowledge that emotional well-being and clinical outcomes are connected, but the research that should inform emotion management is scattered. Emotion in the Clinical Encounter brings together theory and research on this important topic. In addition, to revealing how emotion processing affects clinician wellness, it links clinician response to patients' affective cues to care outcomes-making this book unique among health provider "burnout books." Emotion in the Clinical Encounter builds your understanding of the science of emotion and delivers practical insights for recognizing, acknowledging, and responding to patients' emotions, as well as your own. It provides in-depth coverage of the evolutionary and social function of emotion, the role of emotion in illness, the culture of medicine and its relationship to emotional management, and the neuroscience of emotion as it pertains to clinical medicine.

Managing Interpersonal Sensitivity - Knowing When -- & When Not -- To Understand Others (Hardcover, New): Jessi L Smith,... Managing Interpersonal Sensitivity - Knowing When -- & When Not -- To Understand Others (Hardcover, New)
Jessi L Smith, William Ickes, Judith A. Hall, Sara Hodges
R4,758 R4,417 Discovery Miles 44 170 Save R341 (7%) Ships in 12 - 17 working days

Findings from the past two decades of interpersonal sensitivity research presented a big surprise to the researchers who were working in this area. These findings, at first suggestive and then unmistakably clear, showed that scores on various interpersonal sensitivity measures were not as stable as scores on other measures of cognitive ability (for example, IQ scores) seemed to be. The accumulating data further suggested that differences in situationally-evoked motivational states were the most probable cause of these variations in interpersonal sensitivity. This book examines this discovery and how it has completely changed the research agenda for those working in this field of study.

Doctors Talking with Patients/Patients Talking with Doctors - Improving Communication in Medical Visits (Paperback, 2nd... Doctors Talking with Patients/Patients Talking with Doctors - Improving Communication in Medical Visits (Paperback, 2nd edition)
Debra Roter, Judith A. Hall
R1,071 Discovery Miles 10 710 Ships in 10 - 15 working days

The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. This updated edition of a widely popular book sets out specific principles and recommendations for improving doctor-patient communications. It describes the process of communication, analyzes social and psychological factors that color doctor-patient exchanges, and details changes that can benefit both parties. Medical visits are often less effective and satisfying than they would be if doctors and patients better understood the communication most needed for attainment of mutual health goals. The verbal and nonverbal exchanges that take place between doctor and patient affect both participants, and can result in a range of positive or negative psychological reactions-including comfort, alarm, irritation, or resolve. Talk, on both verbal and non-verbal levels, is shown by extensive research to have far-reaching impact. This updated edition of a widely popular book helps us understand this vital issue, and facilitate communications that will mean more effective medical care and happier, healthier consumers. Roter and Hall set out specific principles and recommendations for improving doctor-patient relationships. They describe the process of communication, analyze social and psychological factors that color doctor-patient exchanges, and detail changes that can benefit both parties. Here are needed encouragement and principles of action vital to doctors and patients alike. far-reaching impact.

Nonverbal Sex Differences - Communication Accuracy and Expressive Style (Paperback, New Ed): Judith A. Hall Nonverbal Sex Differences - Communication Accuracy and Expressive Style (Paperback, New Ed)
Judith A. Hall
R723 Discovery Miles 7 230 Ships in 12 - 17 working days

This is the first thorough review and analysis of the extensive research literature on nonverbal sex differences among infants, children, and adults. Judith A. Hall summarizes and explores data on nonverbal skill and style differences, including the sending and judging of nonverbal cues of emotion, facial expression, gaze, interpersonal distance, touch, body movement, and nonverbal speech characteristics.

Popular authors and scholars alike have advanced the argument that women's low social status has accounted for their nonverbal skills and expressive style. Hall pays particular attention to examining this "oppressive hypothesis." Explanations for nonverbal sex differences surely have much to do with cultural expectations and social learning processes, she argues, but to unravel the exact causal influences is a complex task, one that has hardly begun.

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