Project management is recognised as a core competency across health and community services environments, yet it can be challenging for new project staff and practitioners to balance the needs of stakeholders and ensure the best outcome for everyone involved. This wholly revised edition of Project Management in Health and Community Services presents the tools and techniques for effective practice, offering practical problem-solving strategies for managing projects based on real-life scenarios. The expert authors use case studies and examples from the field to illustrate topics such as the project life cycle, project planning, execution and evaluation, risk management, handling change and building effective teams. This edition also features a new chapter on the importance of incorporating evaluation into project design and implementation, and how evaluation can impact on future project design and development. Written by highly experienced authors and underpinned by the latest research, this is an essential resource for anyone studying or working in health and community services.

This wholly revised edition of Project Management in Health and Community Services challenges the accepted wisdom of project management methods used in other fields. It presents tools and techniques to successfully implement good ideas in the health and community services context. The book offers practical problem-solving strategies and provides a comprehensive guide to managing projects. It uses case studies and examples from the field to illustrate topics such as the project life cycle, project planning, execution and evaluation, risk management, change and effective teams. This edition will feature a new chapter focusing on the importance of building evaluation into project design and implementation and how evaluation can impact on future project design and development.

The Business Communication Handbook, 11e is a visually appealing full-colour text that helps you to develop a broad range of communication skills that are essential in the modern workplace. It has a special focus on business communication, which is an important skill you’ll need in real workplace settings. The text helps you learn by breaking down communication principles into examples and showing you how to apply them. The Business Communication Handbook is divided into five sections: - Communication foundations in the digital era - Communication in the workplace - Communication with customers - Communication through documents - Communication across the organisation