Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: c establish training and development needs c identify potential for promotion c assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 1: Planning and Administration contains important programme information such as: c a range of reproducible assessment documentation c sample programmes for an assessment and a development centre c guidance on how to introduce and publicize your centres c 'lecture notes' for briefing participants and assessors c an administrative blueprint, including flowcharts, to help you run your centres c ideas for evaluating the success of your centres. Other Volumes: Volume 2 Assessment Activities Volume 3 In-Tray Simulations Each volume is available separately or as a three volume set.

Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: c establish training and development needs c identify potential for promotion c assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 2: Assessment Activities contains full documentation for the participants, the assessors and the programme manager for running a range of assessment simulations of: c meetings where co-operation is called for c meetings where participants have conflicting aims c activities where participants must plan for contingencies and handle interruptions c presentations and talks c one-to-one interviews c report and proposal writing exercises. Other volumes: Volume 1 Planning and Administration Volume 3 In-Tray Simulations Each volume is available separately or as a three volume set.

Assessment and Development Centres offer a detailed and objective way of assessing your people's potential, whether you are trying to: c establish training and development needs c identify potential for promotion c assess and select new recruits to your organization or using the centre in some other way. To make this assessment possible involves a huge investment in time, money and effort to plan, design, administer and run each centre and to effectively analyse and use all of the data it will generate. These three volumes are designed to help you set up and run your own assessment and development centres within your organization. Alternatively, if you already run centres, the manuals will allow you to evaluate and improve your administration, planning and assessment as well as to introduce new exercises. Volume 3: In-Tray Simulations contains full documentation for the participants, the assessors and the programme manager for running in-tray simulations of varying levels of complexity. Each exercise contains: c briefing papers to explain the exercise to participants c background information c items of correspondence, reports, messages and so on for participants to deal with c guidelines to help assessors evaluate the actions taken and relate these to assessment criteria. Other volumes: Volume 1 Planning and Administration Volume 2 Assessment Activities Each volume is available separately or as a three volume set.

Why are reflection and supervision important for coaches?. How might increased self awareness improve competence?. What kind of activities might a coach consider to develop their own reflective practices?. . This practical book helps coaches to improve their practice through reflection and professional support in their work. It explains how these developments can be made alone, with colleagues or with a supervisor, utilising a range of tried and tested frameworks.

. . Starting with a section on the function of reflection and supervision in the coaching arena, the book moves on to discuss ways that the processes of reflection and supervision might be analyzed. Finally, the book addresses some specific models that coaches might like to try to improve their practice.

. . The book assumes that the reader has no prior knowledge of the theories used and contains concise summaries of them as well as giving references to further reading for those who are interested. It also contains activities which will help the reader to think carefully about how they are doing things in order to identify options for improvement.

. . "Reflective Practice and Supervision for Coaches" is a resource that can be used over time, with activities that can be repeated intermittently as needs arise. It provides key reading for professional coaches and supervisors as well as those who facilitate reflection upon working practices in the coaching profession. .

This work presents an approach to mentoring that reflects current organisational realities: flatter structures; learning companies; career mobility; portfolio building; and flexible career options. It aims to help create developmental alliances between equals, inside or outside an organisation. Previously published as Transformational Mentoring, we have added Developmental Coaching to the title as these terms have become interchangeable. The growth in online working provides worldwide options for matching coach/mentors with coach/mentees.

Written for people with some knowledge of TA, this book contains a myriad of ideas for teaching TA to others in ways that make it memorable and accessible. Julie Hay sets out the key principles of developmental TA. At the same time she illustrates how to explain these concepts in a style that captures the fun and simplicity of early TA writings. If you are already familiar with transactional analysis concepts, teach or explain them to other people, and are looking for simple frameworks to pass on to others - this book is what you need. It converts the original therapeutic focus of TA into an emphasis on healthy development, contains easy to understand versions of a range of TA concepts, and uses various memory aids to help you and clients recall the ideas when you need to use them. This book has been written specifically for those in the business of helping other people to develop themselves. This includes coaches, teachers and trainers, human resource professionals, social workers, consultants, mediators, facilitators - and not forgetting counsellors and therapists who want to explain some of the theory to their clients but feel the need for a different approach to that used to learn TA themselves during their own professional training. Julie Hay has taken models used by psychotherapists and converted them into frameworks that focus on positive psychology and the healthy development of individuals, teams and organisations. These are just as relevant for individuals and their families, teachers and students - anyone in any set of circumstances will find something of value within developmental transactional analysis. Please note that the book assumes reasonable familiarity with TA concepts. This is not the book for beginners! Julie gives full details of where concepts originated, as well as where some of the 'donkey bridge' variations have first appeared. However, she does not give detailed explanations of descriptions as this information is readily available from other sources - including some of Julie's other books, such as Transactional Analysis for Trainers.

Do you need to work well with other people? Are you curious about the games people play? Are you keen to learn new approaches and skills? This book: - explains why relationships at work are sometimes so difficult - describes frameworks for developing self awareness, flexibility and confidence - contains plenty of practical suggestions for increasing relationship and team building skills - and includes specific ideas for handling stress and change Julie Hay has taken models used by psychotherapists worldwide, converted them into terms that can be easily understood by all of us, and related them specifically to what happens at work. Drawing on examples from a broad spread of organisations, she shows how we can use these theories to interpret the dynamics between people and make better choices about our responses. To help us expand our range of options, Julie takes us gently through some self-awareness activities so that we can eliminate unhelpful patterns from our past and replace them with resourceful new ways of thinking, feeling and behaving. This edition has been updated to include several of Julie's developments of the models, which now place even more emphasis of the positive psychology of Transactional Analysis (TA). There is also an extra chapter that contains an intriguing framework for bringing many of the ideas together in a way that allows us to predict how best to interact with someone new - or someone we know already when they are stressed. After more than 45 years experience as an employee, supervisor, manager, trade unionist, trainer and consultant, Julie is able to draw her examples from industry, the public sector, local and central government. She is an internationally - accredited expert who has taught TA for over 25 years in Europe, Australasia, India, Asia, North, Central and South America. With Julie's knack of making the complex seem easy, this book is full of ideas for getting the benefits of TA in the workplace.

Do you want to increase the impact of your training? Do you need to help others improve relationships and teamwork? Are you involved in creating healthy organisational cultures? This book will help you apply the range of TA concepts potently, accurately and competently. Distilling the broad range of TA theories into accessible frameworks that suit organisational contexts. It contains both innovative approaches and practical guidelines for successful implementation. Illustrated throughout with accessible and practical activities, this book: * outlines the uses of TA and shows how TA can increase the impact of your training * explores the relevant issues and methods necessary for successfully implementing TA * includes chapters geared specifically at increasing the trainer's effectiveness * dispels the myths of TA and explains the benefits of analysis to enhance relationships Chapters 1. Applying TA in Organisations 2. Contracting for learning 3. Understanding attitudes 4. Interpersonal styles 5. Working styles 6. Thinking styles 7. Working with others 8. Working in groups 9. Leadership Styles 10. Working with change 11. Creativity and innovation 12. Professional Super-Vision Julie Hay is Chief Executive of training consultancy Psychological Intelligence Ltd - www.psychologicalintelligence.com. Julie has been the elected President of both the International and European TA Associations, as well as founding member and inaugural Chair of the UK based Institute of Developmental TA. Having introduced the term developmental TA in 1995 to distinguish her approach from psychotherapy, Julie now leads the International Centre for Developmental TA www.icdta.org, through which she provides training for others who wish to attain professional qualifications in developmental TA. Julie is an internationally accredited training and supervising transactional analyst in the organisational, psychotherapy and educational fields of application. Julie has over 40 years experience in industry, the public sector, local and national government. She has been teaching TA for over 25 years in Eastern and Western Europe, Australasia, India, Asia, North, Central and South America. In addition to her TA qualifications, she is internationally licensed as an NLP (Neuro Linguistic Programming) Trainer and holds post graduate qualifications in management and for research into management competencies and assessment. Julie was a founding member and President 2006-8 of the European Mentoring and Coaching Council.