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The definitive guide to implementing Baldrige Criteria in any
organization-from the team that has worked with 19 Malcolm Baldrige
Award winners ***This book features one of the newly announced
Baldrige Award 2016 recipients and the first ever long-term care
facility, Kindred Nursing and Rehabilitation--Mountain Valley***
For organizations in both the public and private sectors, the
coveted Malcolm Baldrige National Quality Award is the gold
standard to which all leaders aspire. With this action-ready guide
from the renowned experts at BaldrigeCoach, you too can master the
principles of Baldrige Criteria, harness the power of performance
excellence, and achieve award-worthy results. Learn how to: * Drive
employee engagement to exciting new levels * Create an
organizational culture that energizes everyone * Maintain upward
momentum, even in a downturn * Counteract negativity and
entitlement with positive feedback * Get your senior managers on
board and up to speed * Cultivate strong leaders and build powerful
teams * Accelerate excellence throughout your organization Whether
you're a top-level executive or a mid-level manager, whether your
organization is large or small, succeeding or flailing, Leading the
Malcolm Baldrige Way gives you all the tools you need to engage
every one of your employees using data and strategies that work.
This proven approach gives you a complete framework for continuous
improvement, with a focus on benchmark objectives, employee
initiatives, and workforce alignment. Combining the best practices
of some of the best leaders in the world today, these techniques
will help you create a strong, effective organizational culture
that will propel your team to victory. Filled with candid CEO
interviews and powerful new insights, it's a complete master class
in succeeding and leading-the Malcolm Baldrige way.
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Doctor In The House (DVD)
Dirk Bogarde, Muriel Pavlow, Kenneth More, Kay Kendall, James Robertson Justice, …
1
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R182
R161
Discovery Miles 1 610
Save R21 (12%)
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Ships in 10 - 17 working days
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Junior doctor Simon Sparrow (Dirk Bogarde) gains a position at St
Swithin's Hospital in London and ends up sharing 'digs' with a
bunch of slightly older young medics, all of whom have failed the
previous year on account of their inability to keep to the
curriculum. Sparrow tries to find a balance between the antics of
his new peers and the ever-terrifying Sir Lancelot Spratt, chief
surgeon at St Swithin's and a man on the lookout for miscreant
doctors wherever they may be. Menaced by the advances of his
landlady's daughter, and feelings for one of the nurses, will
Sparrow be able to qualify?
The flight to avoid the killing... It's 1968. The Cold War is hot,
the Vietnam War is raging, and the women's movement is beating a
far-distant drum. When Austin Starr's husband decides to protest
the war by emigrating from Texas to Canada, she goes along, with
the biblical dictate of "whither-thou-goest I will go" ringing in
her ears. Leads to murder... No activist herself, Austin is
homesick, drowning in culture shock, and now, her husband has been
accused of murdering a fellow draft resister, the black-sheep son
of a U.S. Senator. Alone and ill-equipped to negotiate in a foreign
country, she is befriended by Larissa Klimenko, the daughter of
Austin's Russian history professor. A desperate race to find the
truth... The Mounties aren't supposed to harass draft-age boys but
the truth is very different, especially when political pressure is
applied by both the victim's father and the Canadian prime
minister's office. They may have a reputation for always getting
their man, but Austin is convinced this time they have the wrong
one. Once courted by the CIA, and a lover of mystery and espionage
novels, Austin launches her own investigation into the murder. When
ominous letters warning her to stop her sleuthing turn into death
threats, Austin must find the real killer or risk losing
everything. Her love-and her life-are on the line.
The Executive Guide to Understanding and Implementing Baldrige in
Healthcare: Evidence-Based Excellence(r) by Glenn Bodinson and Kay
Kendall shows you how to improve your healthcare organization
faster than the competition and gives you a way to sustain every
improvement. The book includes a senior leader planning phase that
not only defines the transformation for the organization, but also
designs the nine essential systems that must be in place in order
for the organization to be successful. Innovative and exciting, The
Executive Guide to Understanding and Implementing Baldrige in
Healthcare offers the prescription for success as never before. How
can healthcare organizations best excel? Most often they use the
Malcolm Baldrige Criteria for Performing Excellence to improve
their operations. But this method can take years to implement and
achieve the desire results. Now, in The Executive Guide to
Understanding and Implementing Baldrige in Healthcare:
Evidence-Based Excellence(r), Glenn Bodinson and Kay Kendall
introduce a new approach, Evidence-Based Excellence(r) which can
save time, money, and help organizations reach peak performances.
The authors have worked with hundreds of applicants on the
Performance Excellence journey, including 15 Baldrige Award
recipients and 35 state level award winners. Identifying a set of
common best practices, this book identifies what works and what
doesn't. From role model strategies to assessments, processes, and
best practices, the approach has proven effective whether an
organization is just starting out, is on its way to success, or is
accomplished in Performance Excellence. Written for healthcare
leaders, The Executive Guide to Understanding and Implementing
Baldrige in Healthcare focuses on nine essential systems that cut
across the seven categories of Baldrige Criteria. While other books
focus on large healthcare systems, this one features examples and
case studies that show an incredible range of different kinds of
healthcare organizations. A breakthrough approach that is as
practical as it is exciting, The Executive Guide to Understanding
and Implementing Baldrige in Healthcare offers a proven approach to
improving healthcare, which can not only help you improve faster
but stay ahead of the compet
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Danielle Steel
Paperback
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R340
R308
Discovery Miles 3 080
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