The context of leadership has changed. Traditionally, leaders worked in organizations in which people largely shared a common culture and set of values. Today, leaders must bring together groups of people with very different histories, perspectives, values, and cultures. The people you lead are likely to be different from you and from each other in significant ways. Leaders today need an awareness of social identity, their own and that of others.

With the increase in the number of organizational leadership development programs, there is a pressing need for evaluation to answer important questions, improve practice, and inform decisions. The Handbook is a comprehensive resource filled with examples, tools, and the most innovative models and approaches designed to evaluate leadership development in a variety of settings. It will help you answer the most common questions about leadership development efforts, including:* What difference does leadership development make?* What development and support strategies work best to enhance leadership?* Is the time and money spent on leadership development worthwhile?* What outcomes can be expected from leadership development?* How can leadership development efforts be sustained?

Making the Case for Leading Across Differences
Despite the growing challenges and opportunities created by our interconnected world, many leaders do not know how to handle situations in which there are misunderstandings or conflicts rooted in differences -- especially differences steeped in social identities, such as gender, religion, race, ethnicity, and country of origin. Filled with practical, relevant, and usable information, Leading Across Differences includes a wealth of illustrative examples for learning what it takes to lead a wide-range and diverse group of constituents.

This Facilitator's Guide provides information on how to create and facilitate a session based on the accompanying Casebook. It also includes group debriefing suggestions as well as additional exercises intended for groups. Several chapters provide practical advice from practitioners about the elements of successful facilitation and session management.

Praise for Leading Across Differences
"Grounded in sound academic science, yet the cases will engage even the most skeptical corporate members who may question the practical value of intercultural training."
--Peter W. Dorfman, Ph.D., Bank of America Distinguished Professor, College of Business, Department of Management, New Mexico State University

"The value of the casebook for diversity educators is enhanced by a facilitator's guide and an instructor's guide."
--David A. Kravitz, program chair, GDO Division, Academy of Management, professor and management area chair, School of Management, George Mason University