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The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new prospects and getting repeat business to closing the deal. This module gives essential insight into all the key sales drivers such as account management, handling complex sales, selling services, FMCG selling, customer relationships and self-development for sales people.
Effective Training & Development is essential if you are to continuously get the best from your people and extend the knowledge shelf--life of your company. This module explores the vast array of options available to the HR function including on--the--job learning, formal management education, coaching and mentoring. Cost--effectiveness and measurable payback are also dealt with as cornerstones of any training and development activity.
It is a fact of business life that most managers are promoted into
their first management job with hardly any training. And if they
get promoted again, guess what? The same thing happens again.
Managers are basically expected to work out how to do a new job by
reacting to the pressures the role puts on them. They can ask
questions to begin with, of course, but by the time they have been
in post for a while they find it difficult to reveal their
ignorance or lack of skills to other people.So, they look for a
book that: ?
Understanding Accounts is the fast-track route to interpreting and
using financial reports.
At last, the secrets of the real sales wizards are revealed in this
inspirational book. Here are 100 failsafe tips, techniques and
ideas for driving your sales up and up and smashing your targets.
The ideas are drawn from sales masters from a variety of
backgrounds and sectors, providing a heady mix of the best
up-to-date and original sales tactics.
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