Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data analytics (BDA) are business related tasks and processes, which are supported by standardized software solutions. The book explains that this requires business-oriented thinking and acting from IT specialists and data scientists. It is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company in a role-playing game. The second edition of the book has been completely revised, restructured and supplemented with actual topics such as blockchains in supply chains and the correlation between Big Data analytics, artificial intelligence and machine learning. The structure of the book is based on the gradual implementation and integration of the respective information systems from the business and management perspectives. Part I contains chapters with detailed descriptions of the topics supplemented by online tests and exercises. Part II introduces role play and the online gaming and simulation environment. Supplementary teaching material, presentations, templates, and video clips are available online in the gaming area. The gaming and business simulation Kdibisglobal.com, newly created for this book, now includes a beer division, a bottled water division, a soft drink division and a manufacturing division for barcode cash register scanner with their specific business processes and supply chains.

Speed, social change, historical inheritance and cultural gaps are key factors which have significant impact on global collaboration and global sourcing. The author explains how working in virtual teams in a global, multicultural environment requires a significant amount of organizational and behavioral change of people and organizations. Understanding cultural differences in working styles is important for successful global project management. Major theories of international management, company internationalization, cultural dimensions and distances will be discussed to develop cross-cultural competencies and conflict management styles for international project managers. They will understand modern theories and methods of international management and will be able to apply these to practical project management problems. They understand the benefits and challenges of international cooperation and know how to identify modes of cooperation that are relevant to the needs of international teams.

Speed, social change, historical inheritance and cultural gaps are key factors which have significant impact on global collaboration and global sourcing. The author explains how working in virtual teams in a global, multicultural environment requires a significant amount of organizational and behavioral change of people and organizations. Understanding cultural differences in working styles is important for successful global project management. Major theories of international management, company internationalization, cultural dimensions and distances will be discussed to develop cross-cultural competencies and conflict management styles for international project managers. They will understand modern theories and methods of international management and will be able to apply these to practical project management problems. They understand the benefits and challenges of international cooperation and know how to identify modes of cooperation that are relevant to the needs of international teams.

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data Analytics (BDA) are business related tasks and processes, which are supported by standardized software solutions. The book explains that this requires business oriented thinking and acting from IT specialists and data scientists. It is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company. The course simulates the stepwise integration of the linked business process chain ERP-SCM-CRM-BI-Big Data of four competing groups of companies. The course participants become board members with full P&L responsibility for business units of one of four beer brewery groups managing supply chains from production to retailer.

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data analytics (BDA) are business related tasks and processes, which are supported by standardized software solutions. The book explains that this requires business-oriented thinking and acting from IT specialists and data scientists. It is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company in a role-playing game. The second edition of the book has been completely revised, restructured and supplemented with actual topics such as blockchains in supply chains and the correlation between Big Data analytics, artificial intelligence and machine learning. The structure of the book is based on the gradual implementation and integration of the respective information systems from the business and management perspectives. Part I contains chapters with detailed descriptions of the topics supplemented by online tests and exercises. Part II introduces role play and the online gaming and simulation environment. Supplementary teaching material, presentations, templates, and video clips are available online in the gaming area. The gaming and business simulation Kdibisglobal.com, newly created for this book, now includes a beer division, a bottled water division, a soft drink division and a manufacturing division for barcode cash register scanner with their specific business processes and supply chains.

Die technologiegetriebene Digitalisierung globaler Supply Chain-Netzwerke hat viele Facetten. Sie steht im Spannungsfeld politischer, oekonomischer, oekologischer und gesellschaftlicher Faktoren. Der Erwerb notwendiger Kernkompetenzen in den Bereichen Big Data, In-Memory Computing, Machine Learning und Data Management ist zwingend. Blockchains, Smart Contracts und Due Diligence fur Supply Chain Management-Systeme beeinflussen den Wandel von einer Shareholder-dominierten Unternehmensfuhrung zu einer Stakeholder-fokussierten globalen Unternehmensverantwortung mit ethischen Werten. Das Verstandnis kultureller Unterschiede in Arbeitsstilen ist ein Schlussel zu einer erfolgreichen globalen Teamarbeit. Die wichtigsten Theorien zur Internationalisierung von Unternehmen und zu kulturellen Dimensionen/Distanzen werden diskutiert, um interkulturelle Kompetenzen und Konfliktmanagementstile fur internationale Projektmanager zu entwickeln. Leserinnen und Leser lernen die Herausforderungen internationaler Kooperation kennen und koennen die fur die Bedurfnisse globaler virtueller Teams relevanten Formen der Zusammenarbeit unter Einsatz von Technologien und Medien anwenden.

Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) und Big Data Analytics (BDA) sind unternehmerische Aufgaben und Prozesse, die durch standardisierte Softwareloesungen unterstutzt werden.Dieses Lehrbuch lasst Studierende direkt aus der Businessperspektive anhand eines rollenbasierten Business Games erfahren, wie unternehmerische Aufgaben und Prozesse mit Hilfe standardisierter Softwaresysteme realisiert werden. Dadurch vermittelt es managementorientiertes Denken und Handeln, das fur Informatiker, die sich mit geschaftsprozessorientierten IT-Loesungen befassen, unerlasslich ist.Die dritte Auflage des Buches wurde vollstandig uberarbeitet, neu strukturiert und um aktuelle Themenbereiche wie Blockchains in der Supply Chain und die Beziehung von Big Data Analytics zu Artificial Intelligence und Machine Learning erganzt. Die Struktur des Buches orientiert sich an der schrittweisen Implementierung und Integration der jeweiligen Informationssysteme aus Unternehmens-, Business-, und Managementsicht. Teil I enthalt ausfuhrliche Kapitel zu den behandelten Themen mit Online-Tests und -UEbungen zu jedem Kapitel. Teil II fuhrt in das Rollenspiel und in die Online-Gaming- und Simulationsumgebung ein. Erganzendes Unterrichtsmaterial, Prasentationen, Templates und Videoclips stehen online im Gamingbereich zur Verfugung. Die fur dieses Buch neu geschaffene Gaming- und Businesssimulation Kdibisglobal.com enthalt neben der bisherigen Bier-Division neu eine Mineral- und Tafelwasser-Division, eine Soft-Drink-Division sowie ein Fertigungsunternehmen fur Barcode-Kassensysteme mit ihren speziellen Geschaftsprozessen und Supply Chains.