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The Flight Management Computer (FMC) and its interface, the
Multi-function Control and Display Unit (MCDU) have been identified
by researchers and airlines as difficult to train and use.
Specifically, airline pilots have described the "drinking from the
fire-hose" effect during training. Previous research has identified
memorized action sequences as a major factor in a user s ability to
learn and operate complex devices. This paper discusses the use of
a method to examine the quantity of memorized action sequences
required to perform a sample of 102 tasks, using features of the
Boeing 777 Flight Management Computer Interface. The analysis
identified a large number of memorized action sequences that must
be learned during training and then recalled during line
operations. Seventy-five percent of the tasks examined require
recall of at least one memorized action sequence. Forty-five
percent of the tasks require recall of a memorized action sequence
and occur infrequently. The large number of memorized action
sequences may provide an explanation for the difficulties in
training and usage of the automation. Based on these findings,
implications for training and the design of new user-interfaces are
discussed.
Describes the adaptation of an R&D portfolio management
decision framework developed by RAND to support R&D
decisionmaking by the Office of Naval Research. 450-character
abstract: Describes the adaptation of an R&D portfolio
management decision framework developed by the RAND Corporation to
support R&D decisionmaking by the Office of Naval Research
(ONR), and the demonstration of its use by means of a case study
evaluation of 20 sample ONR applied-research projects. It allows
identification of R&D projects with high-value capabilities but
formidable technical or fielcling problems yet to be
solved-projects for which management attention may have the
greatest leverage.
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