This is a multidisciplinary textbook on social commerce by leading authors of e-commerce and e-marketing textbooks, with contributions by several industry experts. It is effectively the first true textbook on this topic and can be used in one of the following ways: Textbook for a standalone elective course at the undergraduate or graduate levels (including MBA and executive MBA programs) Supplementary text in marketing, management or Information Systems disciplines Training courses in industry Support resources for researchers and practitioners in the fields of marketing, management and information management The book examines the latest trends in e-commerce, including social businesses, social networking, social collaboration, innovations and mobility. Individual chapters cover tools and platforms for social commerce; supporting theories and concepts; marketing communications; customer engagement and metrics; social shopping; social customer service and CRM contents; the social enterprise; innovative applications; strategy and performance management; and implementing social commerce systems. Each chapter also includes a real-world example as an opening case; application cases and examples; exhibits; a chapter summary; review questions and end-of-chapter exercises. The book also includes a glossary and key terms, as well as supplementary materials that include PowerPoint lecture notes, an Instructor’s Manual, a test bank and five online tutorials.

The epic story of a world before Columbus?and a woman bound by a sacred legacy that will live for all time?

She is called Antelope, the daughter of Kwani?She Who Remembers. Possessed of the same mystical powers that made her mother beloved and feared, Antelope takes her infant daughter and follows her wandering mate to the fabled city of the Great Sun. Here, her beauty arouses the lust of the city's supreme ruler?a man who will become her most terrible enemy. And here, in a place of primitive splendor and savage human sacrifice, far from her people and torn from the man she loves, Antelope must struggle for her survival?and to keep her child safe at all costs.

IT WAS TWO HUNDRED YEARS BEFORE COLUMBUS. THE SPIRITS OF NATURE WALKED THE EARTH... And the people of the American Southwest lived in intimate harmony with the land, the sky, and the seasons. Here the beautiful, blue eyed Kwani, gifted with magical vision, and Tolonqua, Hunting Chief of the Towa, joined in a passion that defied all taboos. Here Tolonqua fought to build a great fortress city to protect his clan against the dread Pawnee and other foes. Here Kwani battled suspicion and envy to preserve her place as She Who Remembers, and pass on her powers to a daughter marked at birth for an awesome destiny. Here Kwani's son risked death for honor and for love. Here, in a novel of unsurpassed vividness and narrative sweep, a vanished world comes to unforgettable life.