0
Your cart

Your cart is empty

Browse All Departments
  • All Departments
Price
  • R2,500 - R5,000 (2)
  • -
Status
Brand

Showing 1 - 2 of 2 matches in All Departments

The World Meets Asian Tourists (Hardcover): Jafar Jafari, Liping A. Cai The World Meets Asian Tourists (Hardcover)
Jafar Jafari, Liping A. Cai; Edited by Philip L Pearce, Mao-Ying Wu
R3,380 Discovery Miles 33 800 Ships in 12 - 17 working days

The movement of Asian citizens across continents now occurs on an unprecedented scale, with a surge in Asian tourists now visiting Europe, North America, Africa and Oceania. Tourists from China, Taiwan, India, Thailand, Malaysia, and to a lesser extent Korea and Japan are meeting the citizens of cultures they had previously only been able to read about or view from afar. This book seeks to understand the experiences of, and reactions to, Asian tourists travelling out of Asia.Questions about Asian tourist contact with unfamiliar countries and cultures will be addressed. What are the interests of Asian tourists and what drives these interests? What impacts are they having on host communities, both in terms of the provision and co-creation of desired experiences and in the human dimensions of social contact? The volume addresses fresh implications for marketing, planning and policy which these tourist markets pose for good governance. This book confronts the limitations of our understanding of how to manage the tourist experience when that understanding has been built almost entirely on the behaviours and travels of western tourists.

Quality Services and Experiences in Hospitality and Tourism (Hardcover): Liping A. Cai, Pooya Alaedini Quality Services and Experiences in Hospitality and Tourism (Hardcover)
Liping A. Cai, Pooya Alaedini
R3,031 Discovery Miles 30 310 Ships in 12 - 17 working days

This volume presents the latest perspectives and practices on quality services and experiences in hospitality and tourism. It offers conceptual discourse, empirical evidence, application of existing and emerging theories, and considers the implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both services provided and experiences encountered across a wide spectrum of tourism sectors. As such, it provides new intelligence and contributes to the study of new consumers, as well as organizations and destinations that serve and host them. The book continues the series' tradition of connecting scholarly works and real-world cases, with a unique mix of geographic representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality and Tourism: Experiencing Persian Heritage held in Isfahan, Iran. The regional focus of the conference is augmented in this book with contributions from elsewhere, resulting in a more diverse and global context for the treatment of quality services and experiences in hospitality and tourism. The volume will appeal to academic scholars and industry professionals interested in exploring new frontiers of knowledge on the subject. Organized in three parts with distinctive themes, the chapters are appropriate course readings, either collectively or selectively, for undergraduate and graduate students in educational programs focusing on global curricula.

Free Delivery
Pinterest Twitter Facebook Google+
You may like...
Salton Cool Touch Toaster (4…
R880 R740 Discovery Miles 7 400
Tommee Tippee Sports Bottle 300ml - Free…
R100 R94 Discovery Miles 940
Loot
Nadine Gordimer Paperback  (2)
R383 R310 Discovery Miles 3 100
Lucky Plastic 3-in-1 Nose Ear Trimmer…
R299 R276 Discovery Miles 2 760
Vital BabyŽ HYDRATE™ Incredibly Cool…
R189 Discovery Miles 1 890
Foldable Portable Pet Playpen - 780…
R1,105 R349 Discovery Miles 3 490
Fly Repellent ShooAway (Black)(3 Pack)
R1,047 R837 Discovery Miles 8 370
ZA Cute Puppy Love Paw Set (Necklace…
R712 R499 Discovery Miles 4 990
The Walking Dead - Season 1 / 2 / 3 / 4
Andrew Lincoln Blu-ray disc  (1)
R277 Discovery Miles 2 770
The Papery A5 WOW 2025 Diary - Wolf
R349 R300 Discovery Miles 3 000

 

Partners