0
Your cart

Your cart is empty

Browse All Departments
  • All Departments
Price
  • R2,500 - R5,000 (2)
  • -
Status
Brand

Showing 1 - 2 of 2 matches in All Departments

The World Meets Asian Tourists (Hardcover): Jafar Jafari, Liping A. Cai The World Meets Asian Tourists (Hardcover)
Jafar Jafari, Liping A. Cai; Edited by Philip L Pearce, Mao-Ying Wu
R3,380 Discovery Miles 33 800 Ships in 12 - 17 working days

The movement of Asian citizens across continents now occurs on an unprecedented scale, with a surge in Asian tourists now visiting Europe, North America, Africa and Oceania. Tourists from China, Taiwan, India, Thailand, Malaysia, and to a lesser extent Korea and Japan are meeting the citizens of cultures they had previously only been able to read about or view from afar. This book seeks to understand the experiences of, and reactions to, Asian tourists travelling out of Asia.Questions about Asian tourist contact with unfamiliar countries and cultures will be addressed. What are the interests of Asian tourists and what drives these interests? What impacts are they having on host communities, both in terms of the provision and co-creation of desired experiences and in the human dimensions of social contact? The volume addresses fresh implications for marketing, planning and policy which these tourist markets pose for good governance. This book confronts the limitations of our understanding of how to manage the tourist experience when that understanding has been built almost entirely on the behaviours and travels of western tourists.

Quality Services and Experiences in Hospitality and Tourism (Hardcover): Liping A. Cai, Pooya Alaedini Quality Services and Experiences in Hospitality and Tourism (Hardcover)
Liping A. Cai, Pooya Alaedini
R3,031 Discovery Miles 30 310 Ships in 12 - 17 working days

This volume presents the latest perspectives and practices on quality services and experiences in hospitality and tourism. It offers conceptual discourse, empirical evidence, application of existing and emerging theories, and considers the implications of practical findings to extend beyond the academic realm of service quality, and examine the quality issues of both services provided and experiences encountered across a wide spectrum of tourism sectors. As such, it provides new intelligence and contributes to the study of new consumers, as well as organizations and destinations that serve and host them. The book continues the series' tradition of connecting scholarly works and real-world cases, with a unique mix of geographic representations. The majority of its chapters are drawn from the proceedings of the 2016 conference on Service Quality in Hospitality and Tourism: Experiencing Persian Heritage held in Isfahan, Iran. The regional focus of the conference is augmented in this book with contributions from elsewhere, resulting in a more diverse and global context for the treatment of quality services and experiences in hospitality and tourism. The volume will appeal to academic scholars and industry professionals interested in exploring new frontiers of knowledge on the subject. Organized in three parts with distinctive themes, the chapters are appropriate course readings, either collectively or selectively, for undergraduate and graduate students in educational programs focusing on global curricula.

Free Delivery
Pinterest Twitter Facebook Google+
You may like...
Knock At The Cabin
Dave Bautista, Jonathan Groff, … DVD R133 Discovery Miles 1 330
Kiddylicious Cheese Straws (12g)
 (2)
R28 R25 Discovery Miles 250
Nuovo All-In-One Car Seat (Black)
R3,599 R3,020 Discovery Miles 30 200
Casio LW-200-7AV Watch with 10-Year…
R999 R884 Discovery Miles 8 840
Motoquip Battery Operated Cob Worklight
R299 R251 Discovery Miles 2 510
Carriwell Seamless Drop Cup Nursing Bra…
R560 R448 Discovery Miles 4 480
Home Classix Trusty Traveller Mug…
R99 R81 Discovery Miles 810
Sony PlayStation 5 HD Camera (Glacier…
R1,299 R1,229 Discovery Miles 12 290
The Twist Of A Knife
Anthony Horowitz Paperback R364 Discovery Miles 3 640
Pet Mall Pet Bed Rectangle Fur 100cm X…
R2,950 Discovery Miles 29 500

 

Partners