This book explains the importance of employee engagement - It defines what it is, what it will do for your business, and how you can achieve it as well as sustain it. It covers the history of employee engagement along with why employees were formerly much more engaged with their work and company than they are currently. The author explains, in depth, why employees want to be engaged but are not. He discusses the emotional, psychological and social forces that make engagement, the state that people naturally and continually attempt to achieve. Furthermore, he makes a compelling case that engagement is not only natural, but, when achieved, it also creates a happy and productive workforce where employees are not only emotionally but also physically more healthy. You will learn exactly how a business can not only cause this engagement to surface, but also how to sustain it. He presents a complete discussion of the "basics and beyond" that are required to support a system of engagement. He explains engagement as a system and how to interpret and utilize a system diagram using the "high leverage points" to further fuel and sustain engagement. The book then provides a critical and comprehensive series of discussions of precisely what management must do to unlock the power of a fully engaged workforce. In addition to learning how to measure engagement, there are detailed discussions, along with two confirming case studies, of how to improve your levels of engagement. Essentially, the author examines engagement from top to bottom integrating the theories of the scholars, with the experiences of the practitioners. In so doing he can explain, in simple terms, how engagement can be achieved and why people try so hard to create a fully engaged workforce with both the best of intentions and a true passion to achieve it ... yet fall short. There is a simple reason -- achieving engagement is all about management and the many changes that must be made, and that raises the crucial question: Is management both willing and able to recognize, accept, and execute the needed paradigm shifts? The stark reality is that the changes that must first occur are in the thoughts, beliefs, and actions of the management team. This book gives you a path to follow that may achieve just that. And the remaining question for the senior management is: What are you prepared to do? The mystery of achieving engagement is known, the science is known, the answers are not technically complicated, and now it comes down to a simple choice: Are you or are you not willing to change? And with that choice, there are resultant consequences. It is no more complicated than that.

Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Cutting-edge Lean manufacturing strategiesThoroughly updated with the latest trends and new global case studies, How to Implement Lean Manufacturing, Second Edition, explains how to implement this powerful formula for eliminating waste, controlling quality and inventory, and improving overall performance across an enterprise environment. The book addresses the engineering and production aspects as well as the business culture challenges. This practical guide describes the Toyota Production System (TPS) and specifies the distinct order in which Lean techniques should be applied to achieve maximum gains. By using the proven methods in this definitive resource, you can implement a successful Lean transformation in your organization. Find how to: Create and deploy enterprise-wide strategies and goals Improve speed and quality and dramatically lower costs Reduce variation in the manufacturing system in order to reduce inventory Reduce lead times to improve responsiveness and flexibility Sustain process gains Perform system-wide value-stream evaluations Manage constraints and reduce bottlenecks Implement cellular manufacturing New material in the Second Edition reveals how to: Avoid the typical management pitfalls and implementation errors that virtually guarantee a Lean transformation will fail Implement the new skills of Lean leadership, including its six key elements Shape and manage your culture using the five cultural change leading indicators

Lean Refining: How to Improve Performance in the Oil Industry addresses the tremendous opportunities this quality improvement system can exploit to achieve huge financial gains, while simultaneously improving morale, timeliness, quality, safety, reliability, and environmental performance. The book offers numerous examples of how lean methodologies can be applied, the gains that can be achieved, and takes readers through a prescriptive process of implementation. The book is divided into 3 parts. Part I is specific to the topic of lean manufacturing, and explains exactly what lean is... as well as what it isn't. Part II addresses lean manufacturing in the oil industry in general, and refining in particular. It explains why lean is not the prevalent improvement strategy in refining, and why it's more likely to appear among the smaller companies first. It also explains the differences that petroleum refining brings to the lean model. Part III covers topics needed to understand how to implement, organize, and roll out a lean transformation from the top down. An affiliated website boasts tons of valuable information, including: Forms and evaluations for such topics as The 10 Lean Killers, The 6 Roll Out Errors, The 5 Precursors to a Lean Transformation, and more; Samples of working documents such as A3s, Leader Standard Work, and 5 supervisory tools, in both template form and completed; A comprehensive reading and reference list of nearly 500 resources, broken into topical material; Links to 3rd-party websites where readers can download e-forms and other related information. "Lonnie Wilson merges his extensive knowledge and experience of both lean manufacturing and refining in an easy-to-grasp way." -N. Brandon Hughes, ChEng & Energy MBA, Optimization & Production Analyst, YASREF an Aramco JV"No matter what your business, the principles identified in this book can positively change your company's operating and financial results-and your management skills.... I highly recommend it." -Eugene J. Voiland, Founding President & CEO (retired), Aera Energy, LLC"It is simply uncanny how he breaks down complexity to deliver valuable insight and, most importantly, solutions that work." -Jason Farley, Founder BridgeGap Consulting"I have found in Lonnie Wilson a rare combination of both passion for, and the ability to clearly communicate, the principles of continuous improvement." -Michael J. Wiseman, Lean Six Sigma Black Belt MJW Lean Consulting LLC"A 'must read' for all refinery employees, these are instructions on how to create a world-class re fining team." -R.R. Kooiman, PE"I wish I could have had the opportunity to have Lonnie teach and mentor me 25 years ago." -Fred Kaschak, Global Manufacturing Director, The Woodbridge Group"It is not just the best book on the subject; it is the only book. Lean Refining will change the industry forever." - Robert H. Simonis, Founder, KCE Consulting, Director of Rapid Improvement, CEVA Logistics, Lieutenant Colonel (retired), U.S. ArmyLonnie Wilson, a Certified Six Sigma Master Black Belt and Six Sigma trainer, has been teaching and implementing Lean techniques for 40 years. His experience spans 20 years in manufacturing management with an international oil company. In 1990, he founded Quality Consultants, which teaches and applies Lean techniques to small entrepreneurs and Fortune 500 Firms, principally in the US, Mexico, and Canada. Mr. Wilson has taught for the El Paso Community College and the University of Texas at El Paso, and is an active Senior Member of the American Society for Quality Control. He has spoken at the iSixSigma annual Petroleum Energy Conferences, Industry Week, Honda Lean Suppliers Network, APICS, ASQ, and ARM (Association of Rotational Molders) Annual Conferences. Wilson is the author of the highly successful, How to Implement Lean Manufacturing, published by McGraw-Hill. Preface Introduction The Story of the Toyota Headrest Cell, the Theta Cell What Is Lean Manufacturing? Why Is Lean Manufacturing So Misunderstood? How Much Has Lean Penetrated the Refining Business? Where Will Lean First Appear in the Refining Industry? How Can Lean Benefit the Refining-Focused Businesses? What Differences Does Petroleum Refining Bring to Lean? The House of Lean Lean Manufacturing Foundational Issue-People Lean Manufacturing Foundational Issue-Process Stability Lean Manufacturing: The Quality Control Tools How Lean Has Worked in the Oil Business Distinguishing Lean from Other Improvement Methodologies Implementing the Lean Transformation.