One of the most beautiful New Testament Bible scriptures instructs us to, "Look at the birds of the air; they do not sow or reap or store away in barns, and yet our heavenly Father feeds them. Are you not much more valuable than they?" (Matthew 6: 26 NIV). This book is an attempt to consider lessons learned from watching a family of eagles in the context of a Florida Nature preserve during the first decade of the 21st century. Clearly, it is not the first book to ponder such lessons; nor will it be the last. However, the book shares a unique perspective. It is a fictionalized account of how people's lives were touched, transformed in some cases, by a family of eagles who graciously reminded them of many important life lessons. Some of the stories are true, but dates, names and personal information about the people and the Preserve have been changed to protect individual privacy.

For over thirty years rapid technological advances, combined with increases in population and demographic shifts, have been among drivers of growth in 9-1-1 telecommunicator occupations. In the past decade, dispatcher retention has been further exacerbated by rapid telecommunication advancements, dynamic environmental stressors, and high-technology occupational opportunities. These change factors have resulted in an increased emphasis on E 9-1-1 staffing issues; they have created a need for employee retention strategies This case study examined relationships between personality and retention of 9-1-1 emergency telecommunicators. The study evaluates linkages between individual characteristics, contextual performance, servant leadership, and person-job fit, as related to dispatcher retention. Findings indicate significant relationships do exist between personality and employee retention, person-job fit, contextual performance, and servant leadership traits expressed as contextual performance in the sites examined. Further, findings of this study provide a sound case for on-going investigation of relationships between personality, Servant Leadership, and dispatcher retention.