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Knowledge management goes beyond data and information capture in
computerized health records and ordering systems; it seeks to
leverage the experiences of all who interact in healthcare to
enhance care delivery, teamwork, and organizational learning.
Knowledge management - if envisioned thoughtfully - takes a
systemic approach to implementation that includes the embodiment of
a learning culture. Knowledge is then used to support that culture
and the knowledge workers within it to encourage them to share what
they know, thusly enabling their peers, their organizations and
ultimately their patients to benefit from their experience to
proactively dismantle hierarchy and encourage sharing about what
works, and what doesn't to focus efforts on improvement. Knowledge
Management in Healthcare draws on relevant business, clinical and
health administration literature plus the analysis of discussions
with a variety of clinical, administrative, leadership, patient and
information experts. The result is a book that will inform thinking
on knowledge access needs to mitigate potential failures, design
lasting improvements and support the sharing of what is known to
enable work towards attaining high reliability. It can be used as a
general tool for leaders and individuals wishing to devise and
implement a knowledge-sharing culture in their institution, design
innovative activities supporting transparency and communication to
strengthen existing programs intended to enhance knowledge sharing
behaviours and contribute to high quality, safe care.
Patient Safety: Perspectives on Evidence, Information and Knowledge
Transfer provides background on the patient safety movement,
systems safety, human error and other key philosophies that support
change and innovation in the reduction of medical error. The book
draws from the multidisciplinary areas within the acute care
environment to provide models that support proactive changes in how
team-based improvement efforts can affect the knowledge provision
necessary to support safe care delivery. The publication discusses
how the tenets of safety (described in the beginning of the book)
have been or can be actively applied in the field. Tools and case
studies, in addition to a brief discussion of core resources, are
included.The key objectives of the book: * To inform healthcare
leadership, clinical directors, risk managers and information
professionals of the intersection between key patient safety
philosophies and information, evidence and knowledge delivery
mechanisms that support medical error reduction.* To raise
awareness of the potential for systemic and individual information
and knowledge sharing failures that are latent in the health care
delivery process. * To explore the application of systemic
improvement processes and tools to identify opportunities to reduce
risk and potential for failure.* To provide evidence-based
recommendations for health care information professionals and, with
the knowledge they need to position themselves as partners with
healthcare providers and leadership* To illustrate how expertise
from information and knowledge professionals folds into elements
and language of the safety sciences* To submit innovative
activities and measures that illustrate a tangible contribution to
patient safety from the knowledge transfer field
Knowledge management goes beyond data and information capture in
computerized health records and ordering systems; it seeks to
leverage the experiences of all who interact in healthcare to
enhance care delivery, teamwork, and organizational learning.
Knowledge management - if envisioned thoughtfully - takes a
systemic approach to implementation that includes the embodiment of
a learning culture. Knowledge is then used to support that culture
and the knowledge workers within it to encourage them to share what
they know, thusly enabling their peers, their organizations and
ultimately their patients to benefit from their experience to
proactively dismantle hierarchy and encourage sharing about what
works, and what doesn't to focus efforts on improvement. Knowledge
Management in Healthcare draws on relevant business, clinical and
health administration literature plus the analysis of discussions
with a variety of clinical, administrative, leadership, patient and
information experts. The result is a book that will inform thinking
on knowledge access needs to mitigate potential failures, design
lasting improvements and support the sharing of what is known to
enable work towards attaining high reliability. It can be used as a
general tool for leaders and individuals wishing to devise and
implement a knowledge-sharing culture in their institution, design
innovative activities supporting transparency and communication to
strengthen existing programs intended to enhance knowledge sharing
behaviours and contribute to high quality, safe care.
Patient Safety: Perspectives on Evidence, Information and Knowledge
Transfer provides background on the patient safety movement,
systems safety, human error and other key philosophies that support
change and innovation in the reduction of medical error. The book
draws from multidisciplinary areas within the acute care
environment to share models that support the proactive changes
necessary to provide safe care delivery. The publication discusses
how the tenets of safety (described in the beginning of the book)
can be actively applied in the field to make evidence, information
and knowledge (EIK) sharing processes reliable, effective and safe.
This is a wide-ranging and important book that is designed to raise
awareness of the latent risks for patient safety that are present
in the EIK identification, acquisition and distribution processes,
structures, and systems of many healthcare institutions across the
world. The expert contributors offer systemic, evidence-based
improvement processes, assessment concepts and innovative
activities to identify these risks to minimize their potential to
adversely impact care. These ideas are presented to create
opportunities for the field to design and use strategies that
enable meaningful implementation and management of EIK. Their
thoughts will enable healthcare staff to see EIK as a tangible
element contributing toward sustainable patient safety
improvements.
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