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How do cables and data centers think? This book investigates how
information infrastructures enact particular forms of knowledge. It
juxtaposes the pervasive logics of speed, efficiency, and
resilience with more communal and ecological ways of thinking and
being, turning technical "solutions" back into open questions about
what society wants and what infrastructures should do. Moving from
data centers in Hong Kong to undersea cables in Singapore and
server clusters in China, Munn combines rich empirical material
with insights drawn from media and cultural studies, sociology, and
philosophy. This critical analysis stresses that infrastructures
are not just technical but deeply epistemological, privileging some
actions and actors while sidelining others. This innovative
exploration of the values and visions at the heart of our
technologies will interest students, scholars, and researchers in
the areas of communication studies, digital media, technology
studies, sociology, philosophy of technology, information studies,
and geography.
For some, automation will usher in a labor-free utopia; for others,
it signals a disastrous age-to-come. Yet whether seen as dream or
nightmare, automation, argues Munn, is ultimately a fable that
rests on a set of triple fictions. There is the myth of full
autonomy, claiming that machines will take over production and
supplant humans. But far from being self-acting, technical
solutions are piecemeal; their support and maintenance reveals the
immense human labor behind "autonomous" processes. There is the
myth of universal automation, with technologies framed as a
desituated force sweeping the globe. But this fiction ignores the
social, cultural, and geographical forces that shape technologies
at a local level. And, there is the myth of automating everyone,
the generic figure of "the human" at the heart of automation
claims. But labor is socially stratified and so automation's
fallout will be highly uneven, falling heavier on some (immigrants,
people of color, women) than others. Munn moves from machine
minders in China to warehouse pickers in the United States to
explore the ways that new technologies do (and don't) reconfigure
labor. Combining this rich array of human stories with insights
from media and cultural studies, Munn points to a more nuanced,
localized, and racialized understanding of the "future of work."
For some, automation will usher in a labor-free utopia; for others,
it signals a disastrous age-to-come. Yet whether seen as dream or
nightmare, automation, argues Munn, is ultimately a fable that
rests on a set of triple fictions. There is the myth of full
autonomy, claiming that machines will take over production and
supplant humans. But far from being self-acting, technical
solutions are piecemeal; their support and maintenance reveals the
immense human labor behind "autonomous" processes. There is the
myth of universal automation, with technologies framed as a
desituated force sweeping the globe. But this fiction ignores the
social, cultural, and geographical forces that shape technologies
at a local level. And, there is the myth of automating everyone,
the generic figure of "the human" at the heart of automation
claims. But labor is socially stratified and so automation's
fallout will be highly uneven, falling heavier on some (immigrants,
people of color, women) than others. Munn moves from machine
minders in China to warehouse pickers in the United States to
explore the ways that new technologies do (and don't) reconfigure
labor. Combining this rich array of human stories with insights
from media and cultural studies, Munn points to a more nuanced,
localized, and racialized understanding of the "future of work."
From the virulence of fake news to the rise of psychographic
profiling, emotion has become ascendant. The new frontier of
capitalization is not outward, but inward-the inner life of affect
and emotion, desire and disposition. This book lays that new
reality out with a series of close case studies. A new set of
technologies are emerging, from facial coding to affective
computing, that attempt to render the emotional into the
machine-readable. At the same time, social media and smart home
devices are becoming empathic, attempting to draw out our affective
participation and elicit our emotional expression. In these
encounters with the medial and the technical, the emotional is
remade. Combining a close analysis of contemporary technologies
such as Affectiva, Facebook, and Alexa with critical media theory,
Logic of Feeling: Technology's Quest to Capitalize Emotion examines
how the quest to operationalize this inner life begins to
reconfigure feeling itself.
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