The ability to influence and communicate effectively with both colleagues and external partners has become a crucial skill. Influencing is defined as the ability to affect others attitudes, beliefs and behaviours without using force or formal authority. It is widely recognized that the old command and control style of management has little relevance anymore. Since managing and leadership are essentially about achieving results through others, the most likely and effective way of doing this is through the ability to influence people. This book is about that ability, about the required skills, attitudes, tactics and techniques, and about influencing styles and processes.
The main focus of this book is to help you review and reflect upon how you perform as an influencer; to discuss and review skills, styles, approaches and techniques. Through their work the authors' have developed a model to make sense of the whole process, and it is around this model that they have built this book

"[A] memoir of one couple's escape from the Nazis ...[full of] ingenuity and determination." Michael R. Marrus, Professor of Holocaust Studies, University of Toronto At the beginning of World War II, the US and other countries erected a "paper wall"-- a bureaucratic maze that prevented all but a small number of Jewish refugees from emigrating from Nazi-Occupied Europe.When the World Closed Its Doors tells the true story of a young couple who, like many European Jews, were caught between the Nazis and the "paper wall". Ida Piller-Greenspan was married in Belgium on May 9, 1940. That night the Nazis invaded Belgium. She and her new husband survived the next four months hitchhiking through occupied territory, hiding in barns and tunnels, dodging bombs near Dunkirk, crossing the Pyrenees on foot, and enduring weeks with little food and no money. Ultimately they arrived in Portugal, certain they would find sanctuary somewhere in the world beyond Europe's borders. But their trials were not over. It took nine anxious months for them to find a country that would let them in -- months spent watching in horror as most refugees were forced back to uncertain lives in their home countries. Forty years later, Ida, an accomplished artist, created a pictorial diary of their journey. Her prints -- lyrical, haunting, and compelling -- are accompanied by a page-turning narrative that bears witness to this treacherous and largely forgotten chapter of World War II history.

"[A] memoir of one couple's escape from the Nazis ...[full of] ingenuity and determination." Michael R. Marrus, Professor of Holocaust Studies, University of Toronto At the beginning of World War II, the US and other countries erected a "paper wall"-- a bureaucratic maze that prevented all but a small number of Jewish refugees from emigrating from Nazi-Occupied Europe.When the World Closed Its Doors tells the true story of a young couple who, like many European Jews, were caught between the Nazis and the "paper wall". Ida Piller-Greenspan was married in Belgium on May 9, 1940. That night the Nazis invaded Belgium. She and her new husband survived the next four months hitchhiking through occupied territory, hiding in barns and tunnels, dodging bombs near Dunkirk, crossing the Pyrenees on foot, and enduring weeks with little food and no money. Ultimately they arrived in Portugal, certain they would find sanctuary somewhere in the world beyond Europe's borders. But their trials were not over. It took nine anxious months for them to find a country that would let them in -- months spent watching in horror as most refugees were forced back to uncertain lives in their home countries. Forty years later, Ida, an accomplished artist, created a pictorial diary of their journey. Her prints -- lyrical, haunting, and compelling -- are accompanied by a page-turning narrative that bears witness to this treacherous and largely forgotten chapter of World War II history.

This definitive resource for the specialty of oncology nursing will help you prepare for oncology nursing practice and for OCN® certification! The Core Curriculum for Oncology Nursing, 7th Edition is the definitive resource for the specialty of oncology nursing, developed in collaboration with the Oncology Nursing Society. Organized to follow the OCN® Exam blueprint, this book covers the entire scope of oncology nursing, including screening and the continuum of cancer care, the scientific basis for practice, types of cancer, treatment modalities, palliation of symptoms, and cultural and spiritual care. An overview of each problem includes assessment, management, and expected patient outcomes. Edited by a team of oncology nursing experts led by Jeannine M. Brant and written in a streamlined outline format, the Core Curriculum is the #1 resource for the specialty of oncology nursing, for initial OCN® certification, and for OCN® recertification. This definitive study resource for oncology nursing practice and the OCN® Examination is the only such resource developed in collaboration with and under the editorship of the Oncology Nursing Society. Easy-to-use outline format makes study and review easier; it begins with theory and continues through the steps of the nursing process. Safety Alerts and emphasis on safety highlight safety considerations to reduce errors and promote quality care. Content on cancer treatment and related nursing care includes the most current and accurate information, preparing you for the OCN® Exam and for enhanced clinical practice. Approximately 60 full-color illustrations and more than 150 summary tables explain complex concepts in oncology nursing, including up-to-date cancer staging information. Coverage of pharmacologic and nonpharmacologic interventions includes both traditional and alternative therapies. NEW! Updated content throughout reflects the 2022 OCN® Examination blueprint, along with the latest national and international guidelines and the most current research evidence. NEW! A Myelofibrosis chapter is added to address this important cancer type, and a Social Determinants of Health and Financial Toxicity chapter addresses the cost of cancer treatment and financial burden of cancer treatment on patients and families. NEW! COVID-19-related content reflects the impact of the ongoing pandemic, including differential diagnoses for pulmonary symptoms and the impact of delayed cancer diagnosis and treatment. NEW! Updated emphases mirror those of the American Association of Colleges of Nursing 2021 Essentials as well as the recommendations of the 2020-2030 Future of Nursing report.

Find oncology information fast with this concise, all-in-one clinical reference! Mosby's Oncology Nursing Advisor, 3rd Edition uses a streamlined format to provide quick access to the most essential information on oncology nursing care. Evidence-based guidelines include topics such as the major cancers, principles of cancer management, and principles of symptom management, as well as oncologic emergencies, palliative care, and nursing practice considerations. This edition includes new information on cancer treatments, genetic risk, chemotherapy guidelines, and more. Written by a team of oncology nursing experts led by Susan Maloney-Newton, this book is ideal for use in any oncology nursing setting. Detailed descriptions of more than 50 major cancer types provide essential information on incidence, etiology and risk factors, signs and symptoms, diagnostic workup, histology, staging, treatment, prognosis, and prevention. Coverage of cancer management principles outlines a wide range of treatment and pharmacologic modalities, including surgery, chemotherapy, radiation therapy, hormonal therapy, immunotherapy, and complementary and alternative therapies. Symptom management guidelines offer in-depth coverage of pathophysiology, signs and symptoms, assessment tools, lab and diagnostic tests, differential diagnoses, interventions, patient education, follow up care, and resources for more than 30 common symptoms associated with cancer and cancer treatments. Essential information on oncologic emergencies and emergent issues prepares readers to respond quickly to structural, urologic, metabolic, and hematologic emergencies. Section on palliative care and end-of-life issues offers helpful guidelines for dealing with topics related to survivorship, palliative care, the final hours of the cancer patient, and loss, grief, and bereavement. NEW! Updated content reflects the latest evidence-based information, including cancer biology, cancer treatment modalities, the latest chemotherapy guidelines, and a stronger emphasis on oral agents. NEW! New content addresses the concept of "previvorship," the concept of coping with a documented genetically linked high cancer risk. NEW! Enhanced content on health disparities, diversity and inclusion, and transgender considerations equips oncology nurses with essential information to promote health equity. NEW! Key recommendations of the 2020-2030 Future of Nursing Report are integrated into the Nursing Practice Considerations section. NEW! Content on the impact of the COVID pandemic includes delayed diagnosis and treatment and the impact of COVID sequelae on the health of patients with cancer. NEW! Added content on palliative care is included in an expanded Pain chapter. NEW! Full-color design and additional illustrations make it easier to use the book and to understand concepts. NEW! Pulmonary Symptoms chapter now includes cough, dyspnea, and pleural effusion content.

Rich in detail, A Boy's Paradise brings to life the hard work and French Canadian culture young Wilfred Nevue experienced as a boy growing up on a farm in the late 19th and early 20th centuries in the Upper Peninsula of Michigan. It tells the story of working the farm, hunting and fishing in the surrounding countryside, his education in the town of Champion, and his relationship with his beloved grandmother. This book will interest historians, and young readers and adults fascinated by the customs and culture of the turn of the century, as well as writers looking for details for their own stories.

As a network or system administrator, your primary responsibility is to ensure high availability of all managed IT services. There are a number of monitoring tools available; but these can be complicated and expensive, and may only monitor certain areas of your network. SolarWinds Server & Application Monitor is an intuitive, all-encompassing, yet cost effective, enterprise-level network monitoring service. A concise and practical, hands-on guide that will teach you how utilize SolarWinds SAM. It provides step-by-step tutorials to walk you through every feature, while teaching you how to tailor the product to your own network environment. This book will guide you through equipping your network devices and servers for SolarWinds SAM utilization. It will provide a sequential, hands-on overview of the product, and is suited for networks of all sizes, ranging from small businesses to larger enterprises. You will learn how to populate SolarWinds SAM with nodes, then classify and group nodes to tailor the product to your network environment. By doing so, you will benefit from key features such as automated alerts, traps, and reports. Each feature is explained in a practical and useful manner via tutorials and real-world examples to help you start monitoring your network quickly and efficiently, while keeping security implications in mind by applying enterprise-level best practices.

A concise and practical guide to using SolarWinds Server & Application Monitor. If you are an IT professionals ranging from an entry-level technician to a more advanced network or system administrator who is new to network monitoring services and/or SolarWinds SAM, this book is ideal for you.