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The book makes an important contribution to the discourse on
student experience in higher education. The book includes chapters
that cover important aspects of the 21st century student
experience. Chapters cover issues such as: new trends and insights
on the student experience; the changing profile of students in
higher education and performance measures used to assess the
quality of student experience, institutional approaches in engaging
students, using student voice to improve the quality of teaching,
COVID-19 and its impact on international students, innovative
partnerships between students and academic staff, student feedback
and raising academic standards, the increased use of qualitative
data in gaining insights into student experience, the use of
innovative learning spaces and technology to enhance the learning
experience, and the potentially disrupting nature of student
feedback and its impact on the health and wellbeing of academic
staff, and the increased use of social media reviews by students.
This book draws together international research to assess the
quality of successful efforts to retain students. The editors and
contributors unite diverse global research from countries who have
led student retention and success projects at national,
institutional, faculty or program level with positive outcomes. The
book is underpinned by the philosophy that a more diverse student
population requires higher education institutions to fundamentally
change, in order to facilitate the success of all students. All of
humanity, its economies and societies, are being pummelled by waves
of pandemic-induced crises in tandem with globalisation and
demographic shifts. Ultimately, this book acts as a clarion to
higher education institutions to better support and retain their
students, in order to create a more stable learning environment.
Across the world, higher education is witnessing exponential growth
in both student participation and types of educational providers.
One key phenomenon of this growth is an increase in student
diversity: governments are widening access to higher education for
students from traditionally underrepresented groups. However, this
raises questions about whether this rapid growth may in face
compromise academic quality. This book presents case studies of how
higher education institutions in diverse countries are maintaining
academic excellence while increasing the access and participation
of students from historically underrepresented backgrounds.
Including case studies spanning four continents, the authors and
editors examine whether increasing widening participation
positively impacts upon academic quality. This volume will be of
interest and value to students and scholars of global higher
education, representation and participation in education, and
quality in higher education.
The book makes an important contribution to the discourse on
student experience in higher education. The book includes chapters
that cover important aspects of the 21st century student
experience. Chapters cover issues such as: new trends and insights
on the student experience; the changing profile of students in
higher education and performance measures used to assess the
quality of student experience, institutional approaches in engaging
students, using student voice to improve the quality of teaching,
COVID-19 and its impact on international students, innovative
partnerships between students and academic staff, student feedback
and raising academic standards, the increased use of qualitative
data in gaining insights into student experience, the use of
innovative learning spaces and technology to enhance the learning
experience, and the potentially disrupting nature of student
feedback and its impact on the health and wellbeing of academic
staff, and the increased use of social media reviews by students.
This book draws together international research to assess the
quality of successful efforts to retain students. The editors and
contributors unite diverse global research from countries who have
led student retention and success projects at national,
institutional, faculty or program level with positive outcomes. The
book is underpinned by the philosophy that a more diverse student
population requires higher education institutions to fundamentally
change, in order to facilitate the success of all students. All of
humanity, its economies and societies, are being pummelled by waves
of pandemic-induced crises in tandem with globalisation and
demographic shifts. Ultimately, this book acts as a clarion to
higher education institutions to better support and retain their
students, in order to create a more stable learning environment.
This book provides a comprehensive overview of quality assurance in
Vietnamese higher education under the centralised management of the
government after 15 years of development. By implementing quality
assurance and accreditation mechanisms, the Vietnamese government
expected to be able to control and improve the quality of the
higher education system. The editors and contributors therefore
examine and analyse policies and practices related to the
establishment and development of Vietnam's quality assurance
system. Amongst other things, the chapters investigate drivers of
quality assurance, stakeholders engaged in quality assurance and
the future of quality assurance in Vietnamese higher education in
benchmarking with other quality assurance systems in the region and
across the world. This book will be of interest and value to
students and scholars of Vietnamese higher education, as well as
quality assurance in higher education more generally, but
particularly in developing nations.
This book provides a comprehensive overview of quality assurance in
Vietnamese higher education under the centralised management of the
government after 15 years of development. By implementing quality
assurance and accreditation mechanisms, the Vietnamese government
expected to be able to control and improve the quality of the
higher education system. The editors and contributors therefore
examine and analyse policies and practices related to the
establishment and development of Vietnam's quality assurance
system. Amongst other things, the chapters investigate drivers of
quality assurance, stakeholders engaged in quality assurance and
the future of quality assurance in Vietnamese higher education in
benchmarking with other quality assurance systems in the region and
across the world. This book will be of interest and value to
students and scholars of Vietnamese higher education, as well as
quality assurance in higher education more generally, but
particularly in developing nations.
Across the world, higher education is witnessing exponential growth
in both student participation and types of educational providers.
One key phenomenon of this growth is an increase in student
diversity: governments are widening access to higher education for
students from traditionally underrepresented groups. However, this
raises questions about whether this rapid growth may in face
compromise academic quality. This book presents case studies of how
higher education institutions in diverse countries are maintaining
academic excellence while increasing the access and participation
of students from historically underrepresented backgrounds.
Including case studies spanning four continents, the authors and
editors examine whether increasing widening participation
positively impacts upon academic quality. This volume will be of
interest and value to students and scholars of global higher
education, representation and participation in education, and
quality in higher education.
A Global Perspective on Private Higher Education provides a timely
review of the significant growth of private higher education in
many parts of the world during the last decade. The book is
concurrent with significant changes in the external operating
environment of private higher education, including government
policy and its impact on the ongoing growth of the sector. The
title brings together the trends relating to the growth and the
decline of private higher education providers, also including the
key contributing factors of the changes from 17 countries.
Measuring and Enhancing the Student Experience provides insights on
how student experience measures could be used to inform
improvements at institutional, course, unit of study and teacher
level. The book is based on a decade of research and practitioner
views on ways to enhance the design, conduct, analysis, reporting
and closing the loop on student feedback data. While the book is
largely based on Australian case studies, it provides learning
experiences for other countries where student experience measures
are used in national and institutional quality assurance.
Consisting of 13 chapters, the book includes a wide range of topics
including the role and purpose of student feedback, the use of
student feedback in staff performance reviews, staff and student
engagement, a student feedback and experience framework, the first
year experience, use of qualitative data, engaging transnational
students in feedback, closing the loop on feedback, student
engagement in national quality assurance, use of learning analytics
and the future of the student experience. Mahsood Shah is an
Associate Professor and Deputy Dean (Learning and Teaching) with
School of Business and Law at CQUniversity, Australia. In this role
Mahsood is responsible for enhancing the academic quality and
standard of courses. Mahsood is also responsible for learning and
teaching strategy, governance, effective implementation of
policies, and enhancement of learning and teaching outcomes across
all campuses. In providing leadership for learning and teaching,
Mahsood works with key academic leaders across all campuses to
improve learning and teaching outcomes of courses delivered in
various modes including face-to-face and online. At CQUniversity,
he provides leadership in national and international accreditation
of academic courses. Mahsood is also an active researcher. His
areas of research include quality in higher education, measurement
and enhancement of student experience, student retention and
attrition, student engagement in quality assurance, international
higher education, widening participation and private higher
education. Chenicheri Sid Nair is the incoming Executive Director,
Tertiary Education Commission (TEC), Mauritius. Prior to joining
TEC, he was Professor, Higher Education Development at the
University of Western Australia (UWA), Perth where his work
encompassed the improvement of the institutions teaching and
learning. Before this appointment to UWA, he was Quality Adviser
(Research and Evaluation) in the Centre for Higher Education
Quality (CHEQ) at Monash University, Australia. He has an extensive
expertise in the area of quality development and evaluation, and he
also has considerable editorial experience. Currently, he is
Associate Editor of the International Journal of Quality Assurance
in Engineering and Technology Education (IJQAETE). He was also a
Managing Editor of the Electronic Journal of Science Education
(EJSE). Professor Nair is also an international consultant in a
number of countries in quality, student voice and evaluations.
Bridges, Pathways and Transitions: International Innovations in
Widening Participation shows that widening participation
initiatives and policies have had a profound impact on improving
access to higher education to historically marginalized groups of
students from diverse socioeconomic and cultural backgrounds. The
research presented provides a source of inspiration to students who
are navigating disadvantage to succeed in higher education against
the odds. There are stories of success in difficult circumstances,
revealing the resilience and determination of individuals and
collectives to fight for a place in higher education to improve
chances for securing social mobility for next generations. The book
also reveals that more work and policy interventions are needed to
further equalize the playing field between social groups.
Governments need to address the entrenched structural inequalities,
particularly the effects of poverty, that prevent more academically
able disadvantaged students from participating in higher education
on the basis of the circumstances of their birth. Across the globe,
social reproduction is far more likely than social mobility because
of policies and practices that continue to protect the privilege of
those in the middle and top of social structures. With the gap
between rich and poor widening at a rate previously unseen, we need
radical policies to equalize the playing field in fundamental ways.
The Rise of Quality Assurance in Asian Higher Education provides
information on the well researched quality assurance frameworks,
processes, standards, and internal and external monitoring that
have taken place around the globe. However, in Asia, where higher
education has witnessed rapid growth, and is also contributing
significantly to international education which is benefited by many
developed countries, this data has not been readily available. In
recent years, governments in Asia have made significant investment
with an aim of creating education hubs to ensure that higher
education is internationally competitive. This book examines the
developments in higher education quality assurance in eleven Asian
countries, providing systematic insights into national quality
assurance arrangements and also examining the different approaches
governments in Asia have implemented based on social and economic
contexts.
Governments have introduced policies to widen the participation of
disadvantaged students in higher education. Widening participation
policies are also introduced to ensure that higher education
contributes to social and economic outcomes. This book includes
important insights from 23 leading scholars across 11 countries on
a wide range of topics that focus on government policies,
institutional structures and the social and economic impacts of
widening participation. While widening participation policies and
outcomes in developed countries are more widely documented, the
policies, achievements, and challenges in other countries such as
Brazil, China, Indonesia, South Africa and Palestine are not so
widely disseminated. Therefore, the 'untold stories' of policies
and outcomes of widening participation are a key part of this book.
The chapters are organised according to three overarching themes,
which include national and transnational studies of the history of
widening participation and current policies; inclusive learning and
academic outcomes; and socioeconomic structures, concepts and
theories.
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