Today's customer-oriented operational philosophy has forced organizations to face the challenge of transforming into digital businesses to meet growing customer demand. The reality is that power is shifting from institutions to customers, so it's up to providers to master both customer experience and digital operational excellence. However, despite this turn toward digitalization, many businesses struggle to manage their technology base strategically. Disruptive Innovation and Emerging Technologies for Business Excellence in the Service Sector provides an in-depth exploration of options that can assist organizations in developing a consistent and coherent view of various drivers in order to shape their markets and operations as well as how disruptive innovations and emerging technologies can contribute to businesses now and in the future. Covering a wide range of topics such as sustainable transportation and customer service experiences, it is ideal for industry professionals, researchers, academicians, instructors, decision makers, and students.

Reciprocity has been critical in the philosophy and social sciences of the 20th century. Over the last seven decades, several countries settled by European powers have become autonomous, and returning has become a challenge. Consequently, writing on reciprocity as a central theme requires time and implies a deep dedication to the community. There is a need to explore the factors and policies behind the study agendas and secret philosophies before and after European involvement. Reciprocity and Its Practice in Social Research aims to open the controlled consciousness of self as a human being and then as a scholar to the community via the methodological lens. It analyzes reciprocity from the Greek tradition to Medeabale Arab to the early colonial or pre-colonial period. It specifically addresses the benefit of social research on the community and seeks ways to revolutionize and improve current research and academic processes. Covering topics such as the philosophy of science, indigenous science, and Western metaphysics, this book is an essential resource for anthropologists, philosophers, sociologists, university faculty and administration, students of higher education, librarians, researchers, and academicians.