This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

This book constitutes the proceedings of the 33rd International Conference on Advanced Information Systems Engineering, CAiSE 2021, which was held online during June 28-July 2, 2021. The conference was planned to take place in Melbourne, Australia, and changed to an online format due to the COVID-19 pandemic. The papers included in these proceedings focus on intelligent information systems and deal with novel approaches to IS engineering; models, methods and techniques in IS engineering; architectures and platforms for IS engineering; and domain specific and multi-aspect in IS engineering.

This book constitutes the thoroughly refereed proceedings of the CAiSE Forum 2020 which was held as part of the 32nd International Conference on Advanced Information Systems Engineering, CAiSE 2020, in June 2020. The conference was held virtually due to the COVID-19 pandemic. The CAiSE Forum is a place within the CAiSE conference for presenting and discussing new ideas and tools related to information systems engineering. Intended to serve as an interactive platform, the Forum aims at the presentation of emerging new topics and controversial positions, as well as demonstration of innovative systems, tools and applications. This year's theme was "Responsible Information Systems". The 12 full papers presented in this volume were carefully reviewed and selected from 19 submissions.

This book constitutes the proceedings of the 14th International Conference on Business Process Management, BPM 2016, held in Rio de Janeiro, Brazil, in September 2016. The focus of the conference covers a range of papers focusing on automated discovery, conformance checking, modeling foundations, understandability of process representations, runtime management and predictive monitoring. The topics selected by the authors demonstrate an increasing interest of the research community in the area of process mining, resonated by an equally fast-growing uptake by different industry sectors.

This book constitutes the proceedings of the BPM Forum from the International Conference on Business Process Management, BPM 2016, held in Rio de Janeiro, September 2016. The BPM Forum aims at gathering papers that showcase fresh ideas and emerging topics in BPM. They have to demonstrate substantial potential for stimulating interesting discussions, even if they are not yet completely matured. This way, 13 full papers were selected from 106 submissions, where each paper was reviewed by four PC members and by one Senior PC member who moderated the discussion and wrote the meta-review. The selected papers in this volume cover topics related to process modeling, process execution and management aspects of the BPM discipline.

This book constitutes the refereed proceedings of 12 international workshops held in Tallinn, Estonia, in conjunction with the 10th International Conference on Business Process Management, BPM 2012, in September 2012.

The 12 workshops comprised Adaptive Case Management and Other Non-Workflow Approaches to BPM (ACM 2012), Business Process Design (BPD 2012), Business Process Intelligence (BPI 2012), Business Process Management and Social Software (BPMS2 2012), Data- and Artifact-Centric BPM (DAB 2012), Event-Driven Business Process Management (edBPM 2012), Empirical Research in Business Process Management (ER-BPM 2012), Process Model Collections (PMC 2012), Process-Aware Logistics Systems (PALS 2012), Reuse in Business Process Management (rBPM 2012), Security in Business Processes (SBP 2012), and Theory and Applications of Process Visualization (TAProViz 2012). The 56 revised full papers presented were carefully reviewed and selected from 141 submissions.

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.