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The continuous growth in the demand for water supply and sanitation
services has posed decision makers with the challenge to discover
new, and to adapt existing, institutions. Since the last two
decades, the most prominent institutional change for the water and
sanitation sector is neo-liberalism. Neo-liberalism manifests
itself in the water sector through privatization, private sector
involvement and liberalisation. This book analyses whether
neo-liberalism has influenced the institutions, the strategies, and
the performances of water providers. Strategies are interpreted
through what a water provider can do (strategic context), wants to
do (strategic plans), and actually does (strategic actions). Based
on studies in the Netherlands, the Netherlands Antilles, the United
Kingdom and Italy, the book concludes that neo-liberal
institutional changes matter for the strategies of water providers.
However, it also finds that the inherent problems with performance
interpretation, measurement and comparison obscure any accurate
insight in the effect of neo-liberal institutional changes on
performance. In this regard the book opens a window for research
both on the relation between institutions and conduct, and between
conduct and performance of water and sanitation providers.
The continuous growth in the demand for water supply and sanitation
services has posed decision makers with the challenge to discover
new, and to adapt existing, institutions. Since the last two
decades, the most prominent institutional change for the water and
sanitation sector is neo-liberalism. Neo-liberalism manifests
itself in the water sector through privatization, private sector
involvement and liberalisation. This book analyses whether
neo-liberalism has had an effect on the institutions, the
strategies, and the performances of water providers. Strategies are
interpreted through what a water provider can do (strategic
context), wants to do (strategic plans), and actually does
(strategic actions). On the basis of studies in the Netherlands,
the Netherlands Antilles, the United Kingdom and Italy, the book
concludes that neo-liberal institutional changes matter for the
strategies of water providers. However, it also finds that the
inherent problems with performance interpretation, measurement and
comparison obscure any accurate insight in the effect of
neo-liberal institutional changes on performance. In this regard
the book opens a window for research both on the relation between
institutions and conduct, and between conduct and performance of
water and sanitation providers.
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