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Strategy and Performance of Water Supply and Sanitation Providers - UNESCO-IHE PhD Thesis (Hardcover)
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Strategy and Performance of Water Supply and Sanitation Providers - UNESCO-IHE PhD Thesis (Hardcover)
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The continuous growth in the demand for water supply and sanitation
services has posed decision makers with the challenge to discover
new, and to adapt existing, institutions. Since the last two
decades, the most prominent institutional change for the water and
sanitation sector is neo-liberalism. Neo-liberalism manifests
itself in the water sector through privatization, private sector
involvement and liberalisation. This book analyses whether
neo-liberalism has influenced the institutions, the strategies, and
the performances of water providers. Strategies are interpreted
through what a water provider can do (strategic context), wants to
do (strategic plans), and actually does (strategic actions). Based
on studies in the Netherlands, the Netherlands Antilles, the United
Kingdom and Italy, the book concludes that neo-liberal
institutional changes matter for the strategies of water providers.
However, it also finds that the inherent problems with performance
interpretation, measurement and comparison obscure any accurate
insight in the effect of neo-liberal institutional changes on
performance. In this regard the book opens a window for research
both on the relation between institutions and conduct, and between
conduct and performance of water and sanitation providers.
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