This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.

This book constitutes the revised papers of the ten international workshops that were held at BPM 2016, the 14th International Conference on Business Process Management, held in Rio de Janeiro, Brazil, in September 2016. The 36 papers included in this volume were carefully reviewed and selected from a total of 64 submissions. They are from the following workshops: BPI 2016 - 12th International Workshop on Business Process Intelligence; BPMO 2016 - 1st Workshop on Workshop on Business Process Management and Ontologies; BPMS2 2016 - 9th Workshop on Social and Human Aspects of Business Process Management; DeMiMoP 2016 - 4th International Workshop on Decision Mining & Modeling for Business Processes; IWPE 2016 - 2nd International Workshop on Process Engineering; PQ 2016 - 1st International Workshop on Process Querying; ReMa 2016 - 1st Workshop on Resource Management in Business Processes; PRAISE 2016 - 1st International Workshop on Runtime Analysis of Process-Aware Information Systems; SABPM 2016 - 1st International Workshop on Sustainability-Aware Business Process Management; TAProViz 2016 - 5th International Workshop on Theory and Application of Visualizations and Human-centric Aspects in Processes.

This book constitutes the proceedings of the 14th International Conference on Perspectives in Business Informatics Research, BIR 2015, held in Tartu, Estonia, in August 2015. Overall, 49 submissions from 16 countries were rigorously reviewed by 47 members of the Program Committee representing 23 countries. The selected 16 full papers and 4 short papers are included in this volume. The conference theme was "making business information systems interoperable and adaptive in highly interconnected and changing contexts". The papers have been organized in topical sections on business information systems interoperability, business information system requirements and architecture, business process and decision management, business information systems development, and research in progress.

BPM2008isthesixth internationalconferencein aseriesthatprovidesthemost distinguished specializedforum for researchersandpractitioners in business p- cess management (BPM). The conference has a record of attracting innovative researchofthehighestqualityrelatedtoallaspectsofBPMincludingtheory, fra- works, methods, techniques, architectures, standards, andempirical?ndings. BPM 2008 was held in Milan, Italy, on September 2-4, 2008, and was or- nizedbytheInformationSystemsResearchGroupoftheDepartmentofElectr- icsandInformationofthePolitecnicodiMilano.Thepresentvolumecontainsthe research, industry, andprototypedemonstrationpapersacceptedforpresentation atthe conference. This year, we received 154 full paper submissions. These submissions came from authors located in 36 di?erent countries, geographically distributed as f- lows: 101 submissions originated from Europe, 19 from Australia, 16 from Asia, 14 from America, and 4 from Africa. As in previous years the paper selection process was extremely competitive. After a thoroughrefereeing process in which every paper was reviewed by between 3 and 5 program committee members, only 23 of the 154 submissions were accepted, leading to an acceptance rate just below 15%. Among the 23 accepted papers, there are 20 research papers and 3 industry papers. In additionto these 23 papers,3 invited keynotepresentationsweredelivered by Paul Harmon (Executive Editor and Founder, BPTrends, USA), Michael Rosemann (Queensland University of Technology, Australia), and Peter Dadam (University of Ulm, Germany). We are very grateful to the keynote speakers for their contributions. In conjunction with the main conference, nine international workshops took placethe daybeforethe conference.Theseworkshopshavefosteredthe exchange of ideas and experiences between active BPM researchers, and stimulated d- cussions on new and emerging issues in line with the conference topics. The proceedings with the papers of all workshops will be published in a separate volume of Springer's Lecture Notes in Business Information Processing seri

This volume contains the papers presented at WS-FM 2007, the 4th International Workshop on Web Services and Formal Methods, held on September 28 and 29, 2007 in Brisbane, Australia. Web service technology aims at empowering providers of services, in the broad sense, with the ability to package and deliver their services by means of software applications available on the Web. Existing infrastructures for Web services - ready enable providers to describe services in terms of structure, access policy and behaviour, to locate services, to interact with them, and to bundle simpler services into more complex ones. However, innovations are needed to seamlessly extend this technology in order to deal with challenges such as managing int- actions with stateful and long-running Web services, managing large numbers of Web services each with multiple interfaces and versions, managing the quality of Web service delivery, etc. Formal methods have a fundamental role to play in shaping innovations in Web service technology. For instance, formal methods help to de?ne and to understand the semantics of languages and protocols that underpin existing infrastructures for Web services, and to formulate features that are found to be lacking. They also provide a basis for reasoning about Web service behaviour, for example to discover individual services that can ful?l a given goal, or even to compose multiple services that can collectively ful?l a goal. Finally, formal analysis of security properties and performance are relevant in many application areas of Web services such as e-commerce and e-business.

This book constitutes thoroughly reviewed and selected short papers presented at the 25th East-European Conference on Advances in Databases and Information Systems, ADBIS 2021, as well as papers presented at doctoral consortium and ADBIS 2021 workshops. Due to the COVID-19 the conference and satellite events were held in hybrid mode. The 11 full papers and 18 short papers were carefully reviewed and selected from 97 total submissions. This volume presents the papers that have been accepted for the following satellite events: Workshop on Intelligent Data - From Data to Knowledge, DOING 2021; International Symposium on Data-Driven Process Discovery and Analysis, SIMPDA 2021; Workshop on Modern Approaches in Data Engineering and Information System Design, MADEISD 2021; Workshop on Advances in Data Systems Management, Engineering, and Analytics, MegaData 2021; Workshop on Computational Aspects of Network Science, CAoNS 2021; Doctoral Consortium.

This book constitutes the proceedings of the 25th European Conference on Advances in Databases and Information Systems, ADBIS 2021, held in Tartu, Estonia, in August 2021. The 18 full papers presented together with 3 keynotes were carefully reviewed and selected from 70 submissions. The selected papers span a wide spectrum of topics in databases and related technologies, tackling challenging problems and presenting inventive and efficient solutions. They are organized in 5 sessions: patterns and events, social media and text mining, indexes, queries and constraints, high-dimensional data and data streams, and data integration.

This book constitutes the proceedings of the BPM Forum of the 18th International Conference on Business Process Management, BPM 2020, which was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually. The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the forum are expected to showcase fresh ideas from exciting and emerging topics in BPM, even if they are not yet as mature as the regular papers at the conference. The 19 papers presented in this volume were carefully reviewed and selected from a total of 125 submissions to the main conference. They were organized in topical sections named: process modeling; process mining; predictions and recommendations; BPM adoption and maturity; and standardization, change, and handoffs.

This book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020. The conference was held virtually due to the COVID-19 pandemic. The 27 full papers included in this volume were carefully reviewed and selected from 125 submissions. Two full keynote papers are also included. The papers are organized in topical sections named: foundations; engineering; and management.

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises - many with solutions - and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.