Bestselling author Ken Blanchard brings you the tie-in guide to accompany his TrustWorks! training program. Ken Blanchard is famous for his ability to make the seemingly complex simple. In Trust Works! he brings his talent to bear on the complicated and timely issue of trust. The book begins with an allegory - in this case, it's the story of a dog and a cat with major trust issues. Their fighting, backbiting, and sabotaging soon affects the whole household - including the humans. It quickly becomes clear that unless the ongoing conflicts can be resolved, all of the pets will be without a home. Through the counsel of a wise old parrot, the animals learn the ABCDs of trust, becoming aware of the unconscious behaviours that had been eroding their relationships and begin to change their actions. In the end, the results have a positive effect that reaches far beyond the dog and cats' relationship. Applying lessons presented in the fable to real life situations, Blanchard explores his ABCD trust model to address issues like poor morale, miscommunication in relationships, poor customer service issues, and dysfunctional leadership. Trust is an evergreen topic but is particularly relevant today, as protests in cities throughout the world underscore a growing distrust of corporations and institutions. Now more than ever, people need trust-building skills and a common language for learning the behaviours that build - or erode - trust. TRUST WORKS! is the first book to create a common, easy-to-learn language for talking about trust in a way that can bring peace and co-operation where once there was dissension.

On the island of Nantucket, the Nantucket Lightship Basket developed over many decades into the distinctive basket so highly prized by collectors today. The baskets evolved in the mid-nineteenth century from wooden splint baskets made by Algonquin Indians and were adapted by Nantucketers, who introduced hardwood bottoms, utilized wooden molds, and replaced wooden splints with rattan. The fascinating history of this basket and its makers is richly illustrated with color photographs that detail construction and show beautiful examples of the craft. Special emphasis is give to depicting the rigorous life aboard the New South Shoal lightship, the crew of which produced beautifully constructed baskets, many of which are shown here. The history of the basket is updated to the present day, including the 1940s development of the covered "pocketbook" basket and the work of contemporary basket makers. For the collector, Martha Lawrence provides details to consider in evaluating antique and contemporary baskets. She also takes the reader through easy-to-follow, step-by-step instructions for the construction of a basket, including accurate photographs of the stages crucial to producing an authentic piece. Lightship Baskets of Nantucket is a fascinating study of a craft whose popularity is increasing and whose heritage is as enduring as the baskets themselves.

Intricate, painstaking, sturdy yet incredibly delicate...scrimshaw has been a beautiful tradition on the sea and at the sea-side for centuries. Far from the comforts (and distractions) of land, whalers from America, England, Australia, and Portugal could spend the long hours of attention necessary to perfect the scrimshander's art. They forgot their loneliness and discomfort as the crafted pieces like those shown in over 400 vivid color photographs in this new, fascinating book. Martha Lawrence's research covers every facet of the art of scrimshaw, from its origins on whaling ships, to the daily life of the sailor/scrimshander, to the materials, themes, and tools used for creating these objects. She also discusses modern scrimshaw artists. Today's collector will find her chapters on collecting scrimshaw work especially helpful, particularly when used in conjunction with the thorough price guide.

This book reviews China's high-speed rail experience and highlights key factors in the areas of planning, capacity building, markets, service design, construction and operations, finances, and economics. Countries considering investment in high-speed rail may find many aspects of China's experience relevant and useful.