Motivation for the Book This book aims to describe a comprehensive methodology for service-oriented inf- mation systems planning, considered in particular, in eGovernment initiatives. The methodology is based on the research results produced by the Italian project "eG- ernment for Mediterranean Countries (eG4M)," granted by the Italian Ministry of University and Research from 2005 to 2008. The concept of service is at the center of the book. The methodology is focused on quality of services as a key factor for eGovernment initiatives. Since its grou- ing is in a project whose goal has been to develop a methodology for eGove- ment in Mediterranean countries it is called eG4M. Furthermore, eG4M aims at encompassing the relationships existing between ICT technologies and social c- texts of service provision, organizational issues, and juridical framework, looking at ICT technologies more as a means than an end. eG4M satis es a real need of constituencies and stakeholders involved in eGovernment projects, con rmed in the eG4M experimentations and in previous preliminary experiences in the Italian P- lic Administrations. A structured process is needed that provides a clear perspective on the different facets that eGovernment initiatives usually have to challenge and disciplines the complex set of decisions to be taken. The available approaches to eGovernment usually provide only one perspective to public managers and local authorities on the domain of intervention, either te- nological, organizational, legal, economic, or social.

Motivation for the Book This book aims to describe a comprehensive methodology for service-oriented inf- mation systems planning, considered in particular, in eGovernment initiatives. The methodology is based on the research results produced by the Italian project "eG- ernment for Mediterranean Countries (eG4M)," granted by the Italian Ministry of University and Research from 2005 to 2008. The concept of service is at the center of the book. The methodology is focused on quality of services as a key factor for eGovernment initiatives. Since its grou- ing is in a project whose goal has been to develop a methodology for eGove- ment in Mediterranean countries it is called eG4M. Furthermore, eG4M aims at encompassing the relationships existing between ICT technologies and social c- texts of service provision, organizational issues, and juridical framework, looking at ICT technologies more as a means than an end. eG4M satis es a real need of constituencies and stakeholders involved in eGovernment projects, con rmed in the eG4M experimentations and in previous preliminary experiences in the Italian P- lic Administrations. A structured process is needed that provides a clear perspective on the different facets that eGovernment initiatives usually have to challenge and disciplines the complex set of decisions to be taken. The available approaches to eGovernment usually provide only one perspective to public managers and local authorities on the domain of intervention, either te- nological, organizational, legal, economic, or social.

Theseproceedingscontainthe?nalversionsofpapersacceptedfortheworkshops that were held in conjunction with the 6th International Conference on Bu- ness Process Management (BPM 2008) that took place in Milan, Italy. Thirteen workshop proposals were submitted for this conference, nine of which were - lected, and ultimately they ran concurrentlyon September 1,2008.This wasthe fourth year running for BPM workshops, a testament to the continued success of the workshop program. This year the workshops included some new emerging areas: Business Process Management and Social Softwarefocusedonthe- teraction of social software and the underlying paradigm of social prod- tion with business processes, by exploring how social software and social production interact with business process management, how business p- cess management has to change to comply with social production, and how business processes may pro?t from social techniques. Model-Driven Engineering for Business Process Management was about the application of model-driven engineering to business process m- agement,byfocusing on researchproblems that arisewhen the model-driven engineering and development methodology is applied to automate the whole lifecycle of business process modeling artifacts (e.g., automatically mapping high-level business process models to executable IT-level work?ows). Process Management for Highly Dynamic and Pervasive Scenarios recognized how nowadays process management systems are also being used in pervasive and highly dynamic situations, such as emergency management, pervasive healthcare and ambient intelligence, thus requiring novel approaches merging traditional BPM with arti?cial intelligence, agent programming and robotics.

Cooperative Information Systems have emerged as a central concept in a variety of applications, projects, and systems in the new era of e-business. The conference at which the papers in this volume were presented was the ninth international conference on the topic of Cooperative Information Systems (CoopIS 2001), and was held in Trento, Italy on September 5-7, 2001. Like the previous conferences, CoopIS 2001 has been remarkably successful in bringing together representatives of many di?erent ?elds, spanning the entire range of e?ective web-based Cooperative Information Systems, and with interests ranging from industrial experience to original research concepts and results. The 29 papers collected here out of the 79 ones that were submitted, dem- strate well the range of results achieved in several areas such as agent te- nologies, models and architectures, web systems, information integration, m- dleware technologies, federated and multi-database systems. The papers th- selves, however, do not convey the lively excitement of the conference itself, and the continuing spirit of cooperation and communication across disciplines that has been the hallmark of these conferences. We would especially like to thank our keynote speakers: Philip A. Bernstein (Microsoft Research, USA), Edward E. Cobb (BEA Systems, USA), and Ma- izio Lenzerini (Universit'a di Roma "La Sapienza", Italy) for providing a portrait of the best contemporary work in the ?eld. We would also like to thank the many people who made CoopIS 2001 possible.

This book constitutes the proceedings of the 19th International Conference on Service-Oriented Computing, ICSOC 2020, which is held virtually in November 2021.The 29 full, 28 short, and 3 vision papers included in this volume were carefully reviewed and selected from 189 submissions. They were organized in topical sections named: Blockchains and smart contracts, Architectures, microservices and APIs, Applications, Internet-of-Things, crowdsourced, social, and conversational services, Service composition and recommendation, Cloud computing, and Edge computing.

This book constitutes the refereed proceedings of the 12th International Conference on Mobile Web and Intelligent Information Systems, MobiWIS 2015, held in Rome, Italy, in August 2015. The 17 full papers and 3 short papers presented were carefully reviewed and selected from 55 submissions. The papers are organized in topical sections such as mobile services and applications; usability and visualization; mobile networks and applications; mobile data services; smart phones and mobile commerce applications.