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On September 11, 2001, AT&T's traffic was 40 percent greater
than its previous busiest day. Wireless calls were made from the
besieged airplanes and buildings, with the human voice having a
calming influence. E-mail was used to overcome distance and time
zones. And storytelling played an important role both in conveying
information and in coping with the disaster. Building on such
events and lessons, Crisis Communications features an international
cast of top contributors exploring emergency communications during
crisis. Together, they evaluate the use, performance, and effects
of traditional mass media (radio, TV, print), newer media
(Internet, email), conventional telecommunications (telephones,
cell phones), and interpersonal communication in emergency
situations. Applying what has been learned from the behavior of the
mass media in past crises, the authors clearly show the central
role of communications on September 11. They establish how people
learned of the tragedy and how they responded; examine the effects
of media globalization on terrorism; and, in many cases, give
specific advice for the future.
On September 11, 2001, AT&T's traffic was 40 percent greater
than its previous busiest day. Wireless calls were made from the
besieged airplanes and buildings, with the human voice having a
calming influence. E-mail was used to overcome distance and time
zones. And storytelling played an important role both in conveying
information and in coping with the disaster. Building on such
events and lessons, Crisis Communications features an international
cast of top contributors exploring emergency communications during
crisis. Together, they evaluate the use, performance, and effects
of traditional mass media (radio, TV, print), newer media
(Internet, email), conventional telecommunications (telephones,
cell phones), and interpersonal communication in emergency
situations. Applying what has been learned from the behavior of the
mass media in past crises, the authors clearly show the central
role of communications on September 11. They establish how people
learned of the tragedy and how they responded; examine the effects
of media globalization on terrorism; and, in many cases, give
specific advice for the future.
While never formally recognized as a school of thought in its time,
the work of a number of University of Toronto scholars over several
decades - most notably Harold Adams Innis and Marshall McLuhan -
formulated a number of original attempts to conceptualize
communication as a phenomenon, and launched radical and innovative
conjectures about its consequences. This landmark collection of
essays re-assesses the existence, and re-evaluates the
contribution, of the so-called Toronto School of Communication.
While the theories of Innis and McLuhan are notoriously
resistant to neat encapsulation, some general themes have emerged
in scholarly attempts to situate them within the discipline of
communications studies that they helped to define. Three such
themes - focus on the effects and consequences of communications,
emphasis on communications as a process rather than as structure,
and a sharp focus on the technology of communication, or the
'medium' - are the most fundamental in characterizing the unique
perspective of the Toronto School. This collection not only
represents a crucial step in defining the 'Toronto School, ' it
also provides close analysis of the ideas of its individual
members.
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