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It seems that warning and risk communications are everywhere. Probably within your field of view at the moment there may be a bottle of correction fluid that will have on it a warning that it could kill you if you deliberately concentrate and inhale it, or a desk lamp warning you that you could start a fire if you use a bulb bigger than 75 watts. Questions regarding how best to communicate warnings and risk information, whether such communications are likely to be effective, and what factors influence the communication process are of importance to a wide range of today's society. Stimulated by the tremendous growth in litigation on product liability and associated personal injury, research into communicating warnings effectively has developed rapidly over the last few years. This book addresses directly and comprehensively the major issues in theory, research and applications of warnings and risk communication, bringing together the leading international authorities in the field. Key Features: * An authoritative sourcebook edited by leading authorities with contributions from highly respected researchers in the field * The perfect reference guide for designers and manufacturers of industrial and consumer products, members of the legal profession as well as product liability and occupational health and safety specialists * Of particular interest to researchers and postgraduates in the fields of industrial engineering, technical writing, communications and psychology
A technical discussion that includes theory, research, and
application, this book describes warning design standards and
guidelines; aspects of law relevant to warnings such as government
regulations, case/trial litigation, and the role of expert
testimony in these cases; and international, health/medical, and
marketing issues. Broken into thirteen major sections, the chapters
cover theory, research, applications, and law, and many different
perspectives on topics associated with warnings. The Selected
Applications and Case Studies section highlights topics of interest
and gives real world examples of problems and their solutions. No
other book gives a more comprehensive treatment. This text will
appeal to those whose study, work, or research concerns the design
of hazard communications by linguistic, symbolic, and auditory
means. The blending of research, theory, and applications also make
the book attractive to safety engineers, health and medical
professionals, occupational safety specialists, consumer product
and industrial equipment designers, government regulators of
consumer products and industrial safety, documentation writers, and
plaintiff and defense attorneys involved in product- and
premises-liability claims.
This book has 18 case study chapters investigating various injury
scenarios through the use of a Human Factors and Ergonomics (HFE)
analysis. Each injury scenario derives from one or more similar
lawsuits (but names, places and some of the details are
fictionalized). The scenarios describe a 'slice of life' of people
interacting with products, equipment, tasks, and environments
before they are seriously hurt. The forensic analysis that follows
each scenario gives a background of prior similar events and
systematically examines potential causes leading to the injury
event. There is emphasis on the person-machine interface, human
error, hazard analysis, hazard control and a model of
communication-human information processing (C-HIP). Chapters are
authored by highly experienced expert witnesses in HFE. The methods
used are general techniques that can be applied to other injury
scenarios, but would be better if employed earlier in a product's
life cycle to prevent or limit injury. The first three chapters
introduce concepts useful for the analyses in the case study
chapters. The last chapter offers some broad take-away points that
cut across several of the case studies. Features contributions by
persons who have extensive experience in HFE and who have served
professionally in the role of an expert witness in various legal
cases mostly in product liability Gives a broad range of situations
to illustrate where HFE considerations could improve product or
environmental safety. There is an emphasis on children/caregivers,
and adult activities such as driving Uses mitigation strategies to
reduce the likelihood of occurrence and severity of adverse events
Includes a first-person scenario at the beginning of each chapter
Allows the lessons learned to be adaptable to other domains where
people interact with products and environments
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