The progression of information and communication technology (ICT) eGovernment systems has substantial implications for the future of government as we know it. eGov presents major challenges and advantages for policy makers as fundamentally different nations are adopting ICT in public administration reforms in order to capitalize on the benefits of transformational government or electronic government technology. This book investigates the modern political, technological, economic, social, and cultural issues of transformational government. It discusses in detail how interaction through advancing technology such as e-participation, mobile government, social media, web 2.0, and cloud computing has been successfully incorporated into eGov practice. International in scope this book gives practical examples and case studies of eGov implementation in countries across the globe and is the essential reference text for this important topic.

Personal data is increasingly being exchanged and stored by electronic means, making businesses, organizations and individuals more vulnerable than ever to identity theft and fraud. This book provides a practical and accessible guide to identity theft and fraud using a risk management approach. It outlines various strategies that can be easily implemented to help prevent identity theft and fraud. It addresses technical issues in a clear and uncomplicated way to help decision-makers at all levels understand the steps their businesses and organizations can take to mitigate identity theft and fraud risks. And it highlights the risks individuals face in this digital age. This book can help anyone - businesses and organizations of all sizes, as well as individuals - develop an identity theft and fraud prevention strategy that will reduce their risk and protect their identity assets.
To date, little has been written on identity theft and fraud with a Canadian audience in mind. This book fills that gap, helping Canadians minimize their identity theft and fraud risks.

Implementing e-government services can give governments a competitive advantage by reducing operational and management costs, increasing transparency, and fulfilling their commitment to good governance. Yet, advances in e-government technologies and their applications present complex managerial and technological challenges. E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives discusses important concepts for public administration reformation, taking into account the complex social, administrative, cultural, and legal problems of implementing modern digital systems. The book helps define empirical studies and methodologies for e-government research and identifies factors affecting the development and proliferation of e-government. Researchers and practitioners will gain an understanding of managing e-government; meeting their strategies and objectives; building trust, confidence, and security; providing interactivity and community; developing personalized experiences and content; increasing service selection; and other issues essential to adopting, implementing, and sustaining e-government.