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In this third book of the Shingo Model series, Continuous
Improvement focuses on five of the Shingo Guiding Principles: seek
perfection, embrace scientific thinking, focus on process, assure
quality at the source, and improve flow and pull. Each chapter in
Continuous Improvement is designed to enhance your comprehension of
one or more aspects of the Continuous Improvement dimension of the
Shingo Model and to increase your understanding of how the
dimension interrelates with and complements the other principles in
the Shingo Model. Ultimately, this explanation grounds the
technical science of continuous improvement with a powerful social
science that focuses on people development. It is this combination
that creates the opportunity for improvement to be truly
continuous. Because tacit learning is critical to deepening your
continuous improvement knowledge, "Reader Challenges" are included
throughout the text to encourage you to apply what you have read
within the context of your own organization. This hands-on practice
is necessary to understand the interrelatedness of principles,
systems, and tools that are inherent in the Shingo Model. The
Shingo Institute recognizes that "the transformation from
traditional philosophy and practices to organizational excellence
does not occur without the courage, creativity, and persistence of
everyone in the organization-from executives to managers to team
members on the frontline."
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