A proven system for measuring the bottom-line value of any proposed healthcare initiative

Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend.

Until now, there has been no way to quantify and prove the value of healthcare projects and programs. "Measuring ROI in Healthcare" is what the industry--and the nation itself--has been waiting for.

In this groundbreaking book that is sure to heavily impact the healthcare industry, four ROI experts show you how to measure what was previously unmeasurable and place accurate dollar signs on what was formerly impossible to value.

Whatever healthcare improvement projects you plan to introduce--from systemwide medical procedures, technology implementations, and systems integration to nurse retention, risk management, and leadership development-- "Measuring ROI in Healthcare" provides the tools you need to prove the worth of your project to decision makers.

This step-by-step guide to collecting, analyzing, and reporting data in a consistent manner explains how to: Align your project's intended outcomes with organizational needs Collect and measure project participant feedback Evaluate the application and implementation of projects Measure business impact and connect improvement directly to your efforts Develop monetary values to calculate ROI

As budgets shrink and uncertainty grows, business leaders are demanding higher levels of accountability than ever before. Nowhere is this more apparent than in the healthcare industry.

Use the proven methods of "Measuring ROI in Healthcare" to make sure your programs and projects will deliver what they promise and convince any decision maker that the organization's money will be well spent on your efforts.

PRAISE FOR MEASURING ROI IN HEALTHCARE:

""Measuring ROI in Healthcare should be mandatory reading for all executives of any sector in the healthcare arena: providers, payers, Pharma/device companies, policymakers, and scholars."" -- Dr. David Lee Scher, MD, digital health technology consultant, Pennsylvania State University College of Medicine, Clinical Associate Professor of Medicine

""There are very few constants in healthcare. Two of them--the push for greater quality and productivity--are comprehensively addressed by the authors. And in so doing, the direct connection between resource investment--time and money--and the return on those investments is concisely and profoundly made."" -- Ross Mitchell, Vice President, External and Governmental Affairs, Baptist Health System

""Kudos to the authors for providing a logical, systematic project evaluation framework that incorporates both financial and key nonfinancial elements affecting an investment decision."" -- Hank Walker, Partner, Andrade/Walker Consulting, and former CEO of a large Catholic health system

""Measuring ROI in Healthcare covers the most important ROI concepts to understand and gives leaders the necessary tools to be successful in that effort."" -- Chris D. Van Gorder, FACHE, President and CEO, Scripps Health, and former Chairman of American College of Healthcare Executives

""Executives, administrators, healthcare managers, advisors, professionals, and practitioners alike will find both the book and the ROI Methodology informative resources when planning major healthcare projects."" -- Dr. Catherine S. Amos, Doctor of Optometry, EyeCare Associates, and former President of American Optometric Foundation

Whether yours is a small one-person hop or a large mega-consulting powerhouse, the revised edition of "The Consultant's Scorecard" helps you move past the same old promises and provide cold, hard proof of success--which you must offer if you want to compete in today's fiercely competitive and fast-growing consulting industry.

Jack and Patti Phillips have fully updated their authoritative work to put you in the best possible position to sell your services to clients who demand proof of unmistakable financial value. On the flipside, this book helps clients determine the validity of prospective consultants' promises and track progress after hiring.

"The Consultant's Scorecard" offers simple data collection techniques for measuring the value of a project in six key areas: Client satisfaction New knowledge and skills acquired by the client Successful project implementation Business unit impact Return on investment Intangible benefits

In addition to enabling you to measure your contribution, this process provides a framework you can use to focus on results throughout the consulting intervention.

The key concept in any consulting project today is "accountability." Senior managers are being held more and more accountable for the consulting fees they pay out--so they're requiring more accountability from consultants. "The Consultant's Scorecard" helps both parties involved in the process form rocksolid measurements of the value of any project.

PRAISE FOR THE PREVIOUS EDITION OF THE CONSULTANT'S SCORECARD:

""Jack Phillips's unique approach to measuring the return on investment of consulting makes The Consultant's Scorecard a must-read for anyone involved in the consulting process."" -- Stephen R. Covey, author of the bestseller The 7 Habits of Highly Effective People

Consulting clients are demanding more and more assurance that the large fees they pay will bring measurable results to their organizations. "The Consultant's Scorecard" is the tool you need to create effective impact and ROI statements for every project proposal you submit. Consultants and ROI experts Jack and Patti Phillips show how to measure and report value, results, and impact to dramatically expand your business. "The Consultant's Scorecard" includes: Examples of successful projects Important trends and timely issues Downloadable tools provided online Expansive self-assessment checklist Templates for easy use

Prove the financial value of your programs--so funders can't say "no"

"Not measuring the impact of leadership development is like dieting without weighing-in. This outstanding book offers a very logical and practical approach to measuring the impact of leadership development."
--Dave Ulrich, Professor, University of Michigan, Ross School of Business, and partner, The RBL Group

"This book explains many of the reasons why current leadership development practices miss the mark. A must-read for anyone who wishes to implement a meaningful strategy for developing leaders in their organization."
--Rajeev Peshawaria, Executive Director and CEO, iclif Leadership and Governance Centre

"Leadership development is an area we instinctively know we need in organizations, but we struggle with how to link it to results. Patti, Jack, and Rebecca make measurement a clear and simple process."
--Whitney Hischier, Assistant Dean, Center for Executive Education, University of California, Berkeley, Haas School of Business

""Measuring Leadership Development" is one of the best business road maps I've seen in quite some time. These three doctors of philosophy offer the right prescription for ailing corporations in today's business climate. I highly recommend it as an essential navigational tool in any corporate handbook."
--Marshall Goldsmith, million-selling author of the "New York Times" bestsellers "MOJO" and "What Got Your Here Won't Get You There"

"In addition to synthesizing and integrating various streams of information into something meaningful and compelling, the authors outline the fundamental questions that anyone who truly cares about making a difference should answer and they also provide pragmatic approaches and applications to insure high impact."
--Teresa Roche, Vice President and Chief Learning Officer, Agilent Technologies

About the Book:

Leadership development is one of the driving forces behind strong organizational performance. However, when executives look to run their organizations leaner, they view it as a luxury. Now, "Measuring Leadership Development gives" talent managers a full toolkit for presenting their leadership development programs in terms of identifiable business benefits, including--for the first time--an accurate bottom line for return on investment in the program.

Jack and Patti Phillips have set the standard for ROI Methodology, and here, with Rebecca Ray, they show you how to measure, in real numbers, the impact a leadership development program has on an organization. This complete package gives you sought-after advice for developing leaders with a conveniently measurable, results-based approach as well as the tools you need to collect, analyze, and report relevant data. With this one-of-a-kind book, you can get up and running fast to: Design, deliver, and sustain a periodic ROI evaluation process Provide executives and stakeholders with the confirmable data they demand in terms they understand Use your evaluation data to drive improvement in your organization Effectively value the ROI of a leadership development program using the same standard ratio accountants use for equipment and buildings

Colorful case studies from some of the world's best-known companies illustrate how to establish best practices and avoid common pitfalls. You will turn to this book again and again for its authoritative, go-to advice and techniques.

Take the lead in improving your company's performance with "Measuring Leadership Development."