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* An accessible and concise resource that introduces non-specialist
students to the key concepts and principles of business law,
providing a non-technical alternative to the currently available
heavyweight texts * To increase engagement and understanding, the
examples used throughout the book are drawn from scenarios that are
familiar to students in their everyday life * The author has
extensive experience of teaching large cohorts of non-specialist
students, many of whom are from overseas. Intended as an
accessible, concise and inexpensive alternative to currently
available textbooks, Getting Started in Business Law by Paul Bates
covers the core topics taught at first year undergraduate level to
non-specialists taking a business law module as part of their
undergraduate studies. While still providing the student with a
rigorous and academic treatment of the topic, this book will weave
a path through key concepts of business law exposing the main
principles step by step, while keeping the use of case law to a
minimum as single cases will be used to explain a number of key
points. The examples used throughout the text will be familiar to
the student in their everyday lives, helping to keep the student
engaged and aid their understanding of the principles and concepts
being presented. Particular attention will be paid to using
language which is accessible, and presenting concepts in a style
which is undaunting, while still rigorous, and at times
light-hearted. The author has extensive experience of teaching
large cohorts of business, accountancy and finance undergraduate
students, many of whom are from overseas. This experience is
brought to bear to deliver an engaging and accessible resource,
offering an alternative to the heavyweight texts which are
currently available.
Paul Bate makes sense of a huge range of issues which must be
considered in the struggle for change. He has developed a framework
that will help students, researchers and practitioners alike to
focus on a variety of conceptual and practical matters relating to
business culture and cultural change. Strategies for Cultural
Change represents one of the most ambitious attempts so far to
provide a comprehensive approach to the design and implementation
of a cultural change programme. One of five books nominated for the
Management Consultancies Association 'Best Management Book of the
Year' Prize 1994.
This work includes a foreword by lynne Maher. Head of Innovation
Practice, NHS Institute for Innovation and Improvement, University
Of Warwick, Coventry. "Experience Based Design" (EBD) is a new way
of bringing about improvements in healthcare services by being
user-focussed. Facilities, healthcare professionals, carers, family
and friends are all involved in the patient experience and systems
and policies need to adapt to take this into consideration. By
exploring the underlying concepts, methods and practices of EBD,
this exciting guide offers a unique approach to healthcare customer
satisfaction. It offers recommendations for the future and many
interesting points for discussion. It will be of great interest to
health and social care management, particularly directors of
service improvement in hospitals and directors of nursing, health
and social care policy makers and shapers, and quality improvement
and organisational development specialists in healthcare. Patient
groups and national organisations, too will find the book
inspirational. 'Experience based design-you cannot do without it.
Read this book and it will change the way you think about providing
health services for ever.' - Lynne Maher.
Paul Bate makes sense of a huge range of issues which must be
considered in the struggle for change. He has developed a framework
that will help students, researchers and practitioners alike to
focus on a variety of conceptual and practical matters relating to
business culture and cultural change. Strategies for Cultural
Change represents one of the most ambitious attempts so far to
provide a comprehensive approach to the design and implementation
of a cultural change programme. One of five books nominated for the
Management Consultancies Association 'Best Management Book of the
Year' Prize 1994.
This challenging and highly practical book draws on the findings
from an international study designed to help practitioners and
researchers understand the factors and processes that enable
healthcare organisations in the United States and Europe to achieve
- and sustain - high quality services for their users. The in-depth
case-studies from seven leading hospitals give an international,
evidence-based outlook that focuses on both the organisational and
cultural processes of quality improvement. Implication for research
and practice are considered, and a checklist of possible challenges
has been drawn up to help identify any 'gaps' in initiatives.
Healthcare policy makers and shapers including hospital chief
executives and NHS directors will find this book enlightening, as
will healthcare quality improvement and service development
researchers and professionals. Clinicians with an interest in
quality improvement will also find much of interest.
Amid a welter of simultaneous policy initiatives in the UK, health
treatment centers were a top-down National Health Service (NHS)
innovation that became subverted into a multiplicity of solutions
to different local problems. This book is a highly readable account
of how and why these centers evolved with completely unforeseen
results, revealing clear practical lessons based on UK case-study
research involving over 200 interviews. By following the case
studies through each key stage of reform, the book tells the story
of NHS reform in action. Well-structured and clearly written, it
uncovers a range of difficulties and conflicts in pushing forward
wide-sweeping reforms at a local level, and it outlines the
practical lessons to be learned.
Amid a welter of simultaneous policy initiatives in the UK, health
treatment centers were a top-down National Health Service (NHS)
innovation that became subverted into a multiplicity of solutions
to different local problems. This book is a highly readable account
of how and why these centers evolved with completely unforeseen
results, revealing clear practical lessons based on UK case-study
research involving over 200 interviews. By following the case
studies through each key stage of reform, the book tells the story
of NHS reform in action. Well-structured and clearly written, it
uncovers a range of difficulties and conflicts in pushing forward
wide-sweeping reforms at a local level, and it outlines the
practical lessons to be learned.
Clues for succeeding in crisis from 50 graduates of the "School of
Hard Knocks" PAUL BATES & AL EMID How would you like to spend
an entire weekend with 50 highly successful grads of the School of
Hard Knocks? Just you and these 50 interesting and changed people,
all to yourself, all completely focused on you, and on giving you
the advice you desperately need. What would ask them? WHAT I HAVE
LEARNED SO FAR. . . delivers a weekend of insight in 130 pages
(just right for a weekend read), full of compassionate and candid
dialogue - each page offering reflection, guidance and inspiration.
WHAT I HAVE LEARNED SO FAR. . . asks the question "If you knew when
you were 25 what you know now ..." and then tells the reader in an
entertaining narrative, the breathtaking, heartbreaking and often
heartwarming stories that will show you how to navigate through
personal dilemmas when experience is lacking. Against the backdrop
of a crisis in each individual's life, you will explore the sources
of strength he or she found in dealing with it, the solutions tried
and discarded and the actions taken that provided successful
resulting outcomes. Most important, you?ll learn of personal savvy
in the face of formidable odds as the authors probe further with
this question: "What would you suggest to anyone else confronting
the same issue?"
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