An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work. Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find: A new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments Invaluable information for leaders and internal consultants operating within their organizations Concise and digestible techniques for successful contracting and discovery For over 40 years Flawless Consulting has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.

Our seduction into beliefs in competition, scarcity, and acquisition are producing too many casualties. We need to depart a kingdom that creates isolation, polarized debate, an exhausted planet, and violence that comes with the will to empire. The abbreviation of this empire is called a consumer culture. We think the free market ideology that surrounds us is true and inevitable and represents progress. We are called to better adapt, be more agile, more lean, more schooled, more, more, more. Give it up. There is no such thing as customer satisfaction. We need a new narrative, a shift in our thinking and speaking. An Other Kingdom takes us out of a culture of addictive consumption into a place where life is ours to create together. This satisfying way depends upon a neighborly covenant an agreement that we together, will better raise our children, be healthy, be connected, be safe, and provide a livelihood. The neighborly covenant has a different language than market-hype. It speaks instead in a sacred tongue. Authors Peter Block, Walter Brueggemann, and John McKnight invite you on a journey of departure from our consumer market culture, with its constellations of empire and control. Discover an alternative set of beliefs that have the capacity to evoke a culture where poverty, violence, and shrinking well-being are not inevitable a culture in which the social order produces enough for all. They ask you to consider this other kingdom. To participate in this modern exodus towards a modern community. To awaken its beginnings are all around us. An Other Kingdom outlines this journey to construct a future outside the systems world of solutions.

"I have always believed that every person's story, told truthfully, is both compelling and universal. Consultant's Journey affirms this. It combines the intimacy of a personal journey and the emergence of organization development as a profession. What is engaging about Roger Harrison's story is that it documents the tension of both a person and a profession in crisis-crisis in the best sense, as a continuous search for purpose, for relevance, for some way of giving meaning to a personal life and a vocation. Roger is as unrelenting in his desire to choose a life of service in the face of his love of self-expression; autonomy, economic success, and recognition." From the Foreword by Peter Block