Set in a fractured, depopulated Britain, ‘No Repeat of Yesterday’ is a fast-paced thriller that asks questions about the trust we invest in those who wield power. The 2070s. A military-controlled regime fosters social cohesion via the charade of an external military threat. To this end, RAF pilot Nicole Dibaba conducts spectacular nocturnal raids against unoccupied industrial targets. As millions embrace the apparent realities, alternative voices invade the state-controlled media. Dibaba’s refusal to execute unconscionable orders brings her into conflict not just with her commanders but also with the insidious security apparatus. Ultimately she is confronted with a dilemma from which her conscience might not emerge unscathed.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form.

Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Part of the popular and original series of pictorial guides
Enables students and managers to grasp the basic concepts of TQM
TQM presented in its simplest, clearest and most memorable form

The Republic of De Gaulle covers the momentous eleven-year ascendancy of Charles de Gaulle as President of the newly established Fifth Republic. Serge Berstein analyzes important constitutional, political and socio-economic changes and De Gaulle's remarkable foreign policy. He concludes with an examination of De Gaulle's eventual fall, with an entire chapter on 1968. The work contains all the standard features that have helped this series to establish itself as the premier multivolume account of modern France.

First published in 1995. Routledge is an imprint of Taylor & Francis, an informa company.

This book is the result of one man's twenty-year quest to solve some of baseball's most enduring mysteries - the ""cold cases"" of major leaguers about whom virtually nothing is known. (In many instances, the various baseball encyclopedias list only their names and one other word: ""deceased"".) Some of these mysterious players had negligible professional careers and their time on a major league diamond was more the result of good fortune than anything else; others were stars in their day and then essentially vanish. The Biographical Committee of the Society for American Baseball Research is committed to finding them and award-winning researcher Peter Morris tells the story of some of the most remarkable of the searches that resulted, many of which featured twists so surprising no mystery writer could have invented them.

Today's baseball catcher stolidly goes about his duty without attracting much attention. But it wasn't always that way, as Peter Morris shows in this lively and original study. In baseball's early days, catchers stood a safe distance back of the batter without protective gear. Then the introduction of the curveball in the 1870s led them to move up directly behind home plate, even though they still wore no gloves or other protection. Extraordinary courage became the catcher's most notable requirement, but the new positioning also demanded that the catcher have lightning-fast reflexes, great hands, and a throwing arm with the power of a cannon. With so great a range of required skills, a special mystique came to surround the position, and it began to seem that a good catcher could single-handedly make the difference between a winning and losing team.

The only book ever to win both the Seymour Medal and the Casey Award as the best baseball book of the year, Peter Morris's magisterial encyclopedia of the national pastime will surprise, delight, and educate even the most knowledgeable fan. With its thousand-odd entries, A Game of Inches illuminates the origins of items ranging from catcher's masks to hook slides to intentional walks to baseball's reserve clause. Now with new material and completely redesigned in a one-volume paperback, the book remains endlessly fascinating, impeccably researched, and engagingly written.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form.

Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Part of the popular and original series of pictorial guides
Enables students and managers to grasp the basic concepts of TQM
TQM presented in its simplest, clearest and most memorable form

This Pocket Guide is a cartoon book with a serious message - it explores the world of commercial transactions: selling products and services. It will take the salesperson through the course of the sales process in an informative and entertaining way. 'Selling Services' and Products begins by establishing an understanding of the customers' needs and moves through getting an appointment to meet them, to the moment when the sale is closed. It examines the differences between selling services and products and consolidates that information by an exercise at the end of each chapter. Everybody constantly makes transactions of one kind or another, so the selling process embodies a fundamental human activity - the need to persuade somebody about something, so that both parties benefit. This book will profit not only sales executives, but everyone.

From the hugely popular 'pocket guide' series
Unique easy-to-read style
Extensive use of case-studies and exercises

****This is a pocket-sized version of the A4 pictorial guide***Whatever the shape or size of a business, they all have one thing in common - they hope to make money. A major factor in determining success is the ability of management to control its finances. Business Finance painlessly demystifies the process of accounting and the understanding of business finance. Follow the adventures of a small-time entrepreneur and his finance director as she helps him turn his business from a potential casualty of the 'Death Valley Curve' into an efficient, profit-making success story. Balance sheets, profit and loss statements, cash flow, working capital, depreciation, cash flow forecasting, budgeting, and gearing are all explained making this the book to guide readers safely through the jargon jungle of financial management.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.

Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.

This advanced textbook covers the central topics in game theory and provides a strong basis from which readers can go on to more advanced topics. The subject matter is approached in a mathematically rigorous, yet lively and interesting way. New definitions and topics are motivated as thoroughly as possible. Coverage includes the idea of iterated Prisoner's Dilemma (super games) and challenging game-playing computer programs.

This short book is an outline of the laws and regulations relating to employment in England and Wales. It is for reference for those employing and employed in the rural community, and will be a primer for university and college students reading land and estate management. It charts the significant changes that have been made to the area of employment law over the last two decades, and highlights the areas that need to be considered in farming and rural land management, such as employment tribunals and ACAS's role in resolving disputes and grievances, seasonal workers, work visas and gangmaster legislation. It clearly lays out the legal requirements of contracts of employment, all aspects of discrimination ranging from age and disability, sexual orientation, marriage, pregnancy, race and religion to unfair or wrongful dismissal and redundancy. It is a precursor or prompt for land managers who seek specialized advice for ensuring appropriate compliance with the variety of topics that employment law now encompasses.

Offering practical guidance for all members of the transplant team, Kidney Transplantation, Principles and Practice, 8th Edition, provides the balanced, up-to-date information you need to achieve optimal outcomes for your patients. A global team of internationally renowned surgeons and nephrologists, many new to this edition, offers fresh perspectives on everything from applied science and surgical techniques to immunosuppressive methods, outcomes, risks, and medical considerations related to kidney transplantation, in both adults and children. Offers state-of-the-art coverage of all areas of kidney transplantation such as preservation of kidneys; mechanisms of rejection and the induction of tolerance; techniques of laparoscopic live donor nephrectomy; and immunosuppression. Contains up-to-date outcomes data and analysis of the evidence supporting current practice in the field. Includes new information on desensitization and considerable new data on the clinical use of costimulation blockade. Keeps you current with new chapters on kidney allocation policy that reflects the ethical and societal values of different countries and populations; and biomarkers of kidney injury and rejection, including the need for better monitoring tools to guide therapy and patient management. Covers hot topics such as management of chronic allograft failure, the sensitized patient and antibody-mediated rejection, and paired exchange principles. Features hundreds of superb illustrations to help you visualize key concepts and nuances of renal transplantation. Provides dynamic visual guidance with new real-time video coverage of ultrasound-guided pancreas allograft biopsy; a new animation of calcineurin inhibitor mechanism of action animation; and videos that demonstrate the formation of an immune synapse, 3-D rotational images of immune synapses, an NK cell killing its target, peritoneal dialysis-catheter insertion techniques, laparoendoscopic single site (LESS) donor nephrectomy, and more. Enhanced eBook version included with purchase, which allows you to access all of the text, figures, and references from the book on a variety of devices

'Charlie, there's plentya shit they do in this part of the world, and the reason we're here is 'cause we're not gonna give it a try. Isn't that so?' The images of war. Snapshots from Abu Ghraib that depict atrocities committed in the name of freedom. Tabloid images of English soldiers abusing an Iraqi prisoner that are later revealed as fakes. And somewhere between England and America, between savagery and spin, lies the truth. In monologues that mingle fierce irony with humane warmth, heart-breaking emotion with breathtaking intelligence, "Guardians" offers storytelling at its simplest - and its most complex. A disgraced American soldier tells her story. And a clever English journalist tells how he got his. This book is the winner of a Fringe First Award at the 2005 Edinburgh Fringe Festival.

Condemned by the mother of Jamie Bulger and acclaimed by the critics - for tackling the subject of child killers - this is the controversial new play from the winner of the Sunday Times Playwriting Prize 2001 Few kids have a secret as chilling as Timmy's. Stephanie loves Raquel to death. Acutely topical, darkly satirical and brutally uncompromising - these two monologues explore the shattering of childhood innocence. "The play opens up a moral minefield. Who can, or should, consent to what? Can anyone consent to something on the behalf of another? What power can anyone, a person or a community, have over the mind and life of another? Morris's play sends you out in a state of moral turbulence." (John Peter, Sunday Times)"For once, the play at the eye of an Edinburgh storm is a good one" - Guardian "This 70-minute play would alone have been worth a trip to Edinburgh" - Sunday Times "If The Age of Consent had been written by the sainted Alan Bennett it would be acclaimed as a triumph" - Daily Telegraph The Age of Consent is published to tie in with its London premiere at the Bush Theatre in January 2002

The Republic of De Gaulle offers a comprehensive account - the fullest yet available in English - of the eleven years that followed the establishment of the Fifth Republic in 1958. Serge Berstein analyses the new constitutional and political system that emerged under De Gaulle, and shows how France was able to disengage from the ruinous Algerian War. He then conducts a detailed analysis of the socio-economic changes wrought during this period, and discusses the aims of De Gaulle's highly individualistic foreign policy. In the final section Professor Berstein traces the decline of De Gaulle's ascendancy up to his eventual resignation in 1969. In conclusion the author assesses the contribution of a remarkable political leader to the not less remarkable changes that took place in France during his presidency. This volume, lucidly translated by Peter Morris, features all those student aids now associated with the series.

Peter Morris wanted a lot of things in his life, but a child was never one of them. Then one night after too many martinis, he accidentally created one. Nine months later, the world was turned upside down when his son was born and this new father realized he had no idea what he was doing.

In his collection of humorous anecdotes, Morris recounts what happens when people who once shunned children ignore their instincts and give birth to one. From drinking too many martinis on the night of conception to dealing with the anxiety of waiting for an unplanned child to the cutthroat world of preschool enrollment, Morris shares a father's perspective into the funny, sometimes painful, and often hilarious moments during his journey through the overwhelming world of birth and child rearing. While offering his take on breast-feeding support groups and the battles of sleep deprivation, Morris encourages other new fathers to find the humor in every aspect of parenting.

"Stork Reality shares one man's roller-coaster journey as he unwittingly transforms from a happy-go-lucky bachelor to a proud dad who happily flies through fatherhood by the seat of his pants.

Most baseball fans want to hear about stellar players and spectacular plays, statistics and storied franchises. "Level Playing Fields" sheds light on a usually unnoticed facet of the game, introducing fans and historians alike to the real fundamentals of baseball: dirt and grass. In this lively history, Peter Morris demonstrates that many of the game's rules and customs actually arose as concessions to the daunting practical difficulties of creating a baseball diamond. Recovering a nearly lost and decidedly quirky chapter of baseball history, "Level Playing Fields" tells the engaging story of Tom and Jack Murphy, brothers who made up baseball's first great family of groundskeepers and who played a pivotal role in shaping America's national pastime. Irish immigrants who tirelessly crafted home-field advantages for some of baseball's earliest dynasties, the brothers Murphy were instrumental in developing pitching mounds, permanent spring training sites, and new irrigation techniques, and their careers were touched by such major innovations as tarpaulins and fireproof concrete-and-steel stadiums. "Level Playing Fields" is a real-life saga involving craftsmanship, resourcefulness, intrigue, and bitter rivalries (including attempted murder ) between such legendary figures as John McGraw, Connie Mack, Honus Wagner, and Ty Cobb. The Murphys' story recreates a forgotten way of life and gives us a sense of why an entire generation of American men found so much meaning in the game of baseball.