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Measuring Quality - Performance Measurement in Libraries. 2nd revised edition (Hardcover, 2nd rev. ed.): Peter te Boekhorst,... Measuring Quality - Performance Measurement in Libraries. 2nd revised edition (Hardcover, 2nd rev. ed.)
Peter te Boekhorst, Roswitha Poll
R4,167 Discovery Miles 41 670
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The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

Leistungsmessung in wissenschaftlichen Bibliotheken (German, Hardcover, Reprint 2010 ed.): Roswitha Poll, Peter te Boekhorst,... Leistungsmessung in wissenschaftlichen Bibliotheken (German, Hardcover, Reprint 2010 ed.)
Roswitha Poll, Peter te Boekhorst, Ifla Section of University Libraries & Other General Research Libraries; Contributions by Ramon Abad Hiraldo, Aase Lindahl, …
R3,544 Discovery Miles 35 440
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Die Effektive Bibliothek - Roswitha Poll Zum 65.Geburtstag (German, Hardcover, Num. Figs. ed.): Klaus Hilgemann, Peter te... Die Effektive Bibliothek - Roswitha Poll Zum 65.Geburtstag (German, Hardcover, Num. Figs. ed.)
Klaus Hilgemann, Peter te Boekhorst
R3,558 Discovery Miles 35 580
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