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Measuring Quality - Performance Measurement in Libraries. 2nd revised edition (Hardcover, 2nd rev. ed.) Loot Price: R4,167
Discovery Miles 41 670
Repayment Terms: R391 pm x 12*
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Measuring Quality - Performance Measurement in Libraries. 2nd revised edition (Hardcover, 2nd rev. ed.): Peter te Boekhorst,...

Measuring Quality - Performance Measurement in Libraries. 2nd revised edition (Hardcover, 2nd rev. ed.)

Peter te Boekhorst, Roswitha Poll

Series: IFLA Publications

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Loot Price R4,167 Discovery Miles 41 670 | Repayment Terms: R391 pm x 12*

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The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages. After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.

General

Imprint: de Gruyter Saur
Country of origin: Germany
Series: IFLA Publications
Release date: 2007
First published: 2007
Authors: Peter te Boekhorst • Roswitha Poll
Dimensions: 210 x 148 x 21mm (L x W x T)
Format: Hardcover
Pages: 269
Edition: 2nd rev. ed.
ISBN-13: 978-3-598-22033-3
Categories: Books > Reference & Interdisciplinary > Library & information sciences > General
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LSN: 3-598-22033-2
Barcode: 9783598220333

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