This book has three goals: [Help you stop the financial bleeding at your organization. [Help you turn your organization into a Cash Machine. [Help you stay just ahead of the competition, forever. But wait, you say. We're not bleeding. Sure, things get edgy sometimes. Customers push for more quality and better service. The technology tsunami keeps rolling at us. Employees want more pay and benefits. Everything keeps changing, nothing stands still.

This book has three goals: [Help you stop the financial bleeding at your organization. [Help you turn your organization into a Cash Machine. [Help you stay just ahead of the competition, forever. But wait, you say. We're not bleeding. Sure, things get edgy sometimes. Customers push for more quality and better service. The technology tsunami keeps rolling at us. Employees want more pay and benefits. Everything keeps changing, nothing stands still.