Leadership coaching has become vitally important to today's most successful businesses. "The Art and Practice of Leadership Coaching" is a landmark resource that presents a variety of perspectives and best practices from today's top executive coaches. It provides valuable guidance on exactly what the best coaches are now doing to get the most out of leaders, for now and into the future. Revealing core philosophies, critical capabilities, and the secrets of coaching success, this one-of-a-kind guide includes essays from fifty top coaches, including Ken Blanchard and Frances Hesselbein. Packed with cutting-edge ideas and proven best practices, this is the definitive source of information for anyone dealing with coaching.

EVERYBODY WINS

Inside stories and strategies behind the remarkable growth of RE/MAX, and how to use them for competitive success in virtually any industry

"This is a book about dreaming with your eyes wide open, a book about success and winning and leading, and most of all, it is a book that contains important lessons for all organizations that want to become great."
--Warren Bennis, author of On Becoming a Leader and Distinguished Professor of Business, USC

"I love the word 'Wow.' And though I've by now 'seen it all, ' or most of it anyway, I found myself saying 'Wow' time and time again as I highlighted my way through Everybody Wins. The RE/MAX saga--the story of a huge industry turned upside-down and inside-out by an outrageously bold dream, incredible tenacity, and uncommon business sense--yields inspiring and practical lessons for all of us. As I said, 'Wow.' "
--Tom Peters, author of In Search of Excellence

"Everybody Wins is a must-read for any executive serious about sustainable growth and innovation. A powerful resource guide to the next generation of leaders focused on building great companies!"
--James D. White, Senior Vice President Business Development, North America, The Gillette Company

"When the business dream is applied with leadership, passion, a clear brand, and committed people, incredibly great sustained performance and growth occur. The RE/MAX story is one of those inspiring fairy tales where a dream and passion of the founder have led to an incredible success and one where there is a unique outcome--everybody does win!"
--Steve Steinour, Chairman, Mid-Atlantic Regional Banking, Citizens Bank

"Everybody Wins offers valuable adviceon how to build a culture that supports innovation, growth, and constant learning. The chapter on 'Pace Line Leadership' is essential reading for leaders who want to turn vision into action."
--John Hammergren, Chairman and CEO, McKesson Corporation

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book."- Robert B. Reich, Professor of Social and Economic PolicyBrandeis University.

Powerful Conversations breed a powerful organization. POWERFUL CONVERSATIONS is packed with goal-oriented strategies, tools, and real-life examples from great leaders. Use its deliberate, directed techniques to achieve exceptional levels of performance, create and maintain valuable relationships, and forward the goals of both yourself and your organization with every word you speak. Mastering the three stages of a Powerful Conversation—from shared feelings and beliefs, to an exchange of wants and needs, closing with action steps and mutual commitments—will help you exercise more control over your interactions, and greatly enhance both your leadership skills and your success.

Look inside to discover:
How to plan, conduct, and measure Powerful Conversations;
Using the Tower of Power as a tool in coaching;
The four Cs of Trust—clarity, caring, consistency, and commitment
Five strategies to satisfy—and keep—your best employees
Tools to turn the company grapevine from a poisonous plant into a pathway for learning
Determining your leadership competencies through the Leadership Assessment Instrument
Targeting Passionate Champions to drive an Agenda for Change.

Leaders across the country are praising POWERFUL CONVERSATIONS:

"Phil Harkins has it exactly right. To be a leader is to communicate powerfully—as he does in this thoughtful book." - Robert B. Reich, Professor of Social and Economic Policy, Brandeis University.

"Powerful Conversations have made a real difference in the effectiveness of the Operations Senior Leadership Team. We are delivering unprecedented results thanks to the clearer communication and improved working relationships." - Larry Gundrum, Senior Vice President, Kraft Foods.

"In my business, Powerful Conversations are leading to believability and a growing sense of achievability by our employees that they can drive a massive agenda for change." - Linda Coughlin, Managing Director, Scudder Kemper Investments, Inc.

"In a fast forward world, candor and clarity are prerequisites for success. POWERFUL CONVERSATIONS is a must read book for leading into the 21st century." - Steve Ozonian, Chairman and CEO, Prudential Real Estate and Relocations Solutions.

"A powerful guide, both savvy and wise, to emotional intelligence in action. Phil Harkins has given us an essential handbook for leaders at any level." - Daniel Goleman, Author, Working with Emotional Intelligence.

What truly drives a leader?

The role of leadership is crucial to every occupation-whether you're in business, or government, whether you're a parent or a teacher, and whether you're at the early stages of your career, or are at a crossroads after decades of success.

Linkage CEO Phil Harkins and ARC Financial Corp cofounder Phil Swift have enjoyed decades of experience in leading and working with other leaders. Along the way they became aware that many leaders find themselves in search of their personal purpose for leading.

This search led them on a new journey--traveling around the world to interview corporate executives, presidents and prime ministers, educators, an important spiritual leader, and other leaders in a wide array of fields, including

Mary Robinson, first female president of Ireland
Henri Landwirth, holocaust survivor, hotel mogul, philanthropist
Mikhail Gorbachev, former president of the Soviet Union and 1990 winner of the Nobel Peace Prize
Rafiah Salim, International Center for Leadership in Finance, Assistant Secretary-General for Human Resources Management, U.N.
Rajaa Khuzai, former Member of the Iraqi Governing Council
Benazir Bhutto, former prime minister of Pakistan
Erin Gruwell, Freedom Writers founder and education innovator

Harkins and Swift asked each of these leaders the fundamental question "Why Lead?" The answers were startling in their wide range and also the commonality of a recurring theme. Essentially, great leaders, at some point in time, all experience a transformational shift that motivates them to move to the next level by thinking and operating outside the box of personal power and material gain. "In Search of Leadership" reveals the essential qualities and life lessons of leaders who have made this shift. The authors found that all great leaders eventually realize the need to serve not only their organization but society and the world at large. By doing so, they give profound new meaning to what they do and why.

Powerful conversations breed powerful organizations "Phil Harkins has it exactly right. To be a leader is to communicate powerfully-as he does in this thoughtful book." -Robert B. Reich, Professor of Social and Economic Policy, Brandeis University Business communications expert Phil Harkins helps Fortune 500 companies drive growth and increase productivity with his proven strategies. Now, this updated edition of his communications classic provides the insight and expertise you need to seize the competitive edge in your own industry. Packed with goal-oriented strategies, tools, and real-life examples from some of today's top leaders, Powerful Conversations helps you advance both personal and organizational goals with every word you speak. This game-changing guide provides the tools you need to: * Plan, conduct, and measure powerful conversations * Use the "Tower of Power" to coach employees * Apply the four Cs of Trust: Clarity, Caring, Consistency, and Commitment * Retain your best employees * Determine your leadership competencies through the Leadership Assessment Instrument Mastering the three stages of a Powerful Conversation-from shared feelings and beliefs, to an exchange of wants and needs, to action steps and mutual commitments-will help you better manage your interactions and enhance your leadership skills. Personal and organizational success is driven by the right words used at the right time. Use Powerful Conversations to turbo-charge your career and make your company the envy of its industry.

"John Hammergren is one of America's best CEOs, and his new book, Skin in the game, makes a strong statement about the serious issue of health care reform. Moreover, he does so with clear thinking, contagious optimism, and a refreshing, pragmatic approach that can be readily understood." - Mark Hurd, Chairman and Chief Executive Officer, Hewlett-Packard Company

"I have believed for a long time that American health care is not in crisis-rather it is a call to action for leadership. this is a book with just that message-well done!" - Warren Bennis, Distinguished Professor of Business Administration, University of Sothern California; coauthor of Judgment

"John Hammergren's prescription for addressing America's health care crisis is a clear, well thought-out mandate founded on pragmatism: leverage existing technology and the free market to cut costs, improve quality, and put the patient back in charge. Brilliant and achievable!" - Paul Otellini, Chief Executive Officer, Intel Corporation

"Our nation's health care is everybody's business. John Hammergren and Phil Harkins showcase the future of the health care industry through candid interviews, compelling research, and an unwavering commitment to uncover the truth about what lies ahead." - Michael Treacy, coauthor of The Discipline of Market Leaders

"As the leader of the nation's largest health care company with ties to all parts of the complex U.S. health care system. John Hammergren is in a unique position to describe the challenges we face and what we can do about them. His book is insightful, challenging, and persuasive, and a valuable addition to the debate about the future of the critically important sector thatrepresents on sixth of the U.S. economy." - David M. Lawrence, MD, MPH Chairman and CEO (retired), Kaiser Foundation Health Plan and Hospitals