When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. "The Art of Managing People" provides practical strategies, guidelines and techniques for
* Developing the interpersonal skills necessary to improve relations with employees
* Understanding the differences between people, and behaving accordingly
* Assessing, and then improving, current working situations
* Creating trust between managers and employees.
Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will
* Reduce stress within the work force,
* Create a positive spirit throughout the company, and
* Increase the organization's productivity and profitability.

To make it in the corporate world, managers don't just have to know what decisions to make, they have to understand how decisions are made. "The Dynamic Decision Maker" presents five identifiable styles that compose the framework for managerial decision making. The authors show managers how to: find a style that works best in a particular situation and be able to change style consciously for performance improvement and opening career opportunities; identify these decision styles from many different aspects; analyze team performance and develop teams by using the style model; and solve conflicts created by routine business transactions.