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Mergers, Acquisitions, Divestitures, and Other Restructurings + Website - A Practical Guide to Investment Banking and Private... Mergers, Acquisitions, Divestitures, and Other Restructurings + Website - A Practical Guide to Investment Banking and Private Equity (Hardcover)
Pignataro
R2,475 R1,946 Discovery Miles 19 460 Save R529 (21%) Ships in 10 - 15 working days

The authoritative resource for analyzing mergers and acquisitions (M&A) from every angle Paul Pignataro reveals the secrets behind growth through M&A in his new book, Mergers, Acquisitions, Divestitures, and Other Restructurings + Website. Through market shifts and regulatory changes, M&A has served as a solid approach to growth. Creating value through mergers and acquisitions is a highly coveted strategy, and Wall Street has long sought a clear technical understanding of the components of M&A as a key driver of growth. In this book, the author provides that understanding, covering all essential aspects of accounting and modeling for the M&A process. With over a decade of experience aiding billion-dollar restructuring deals, Paul Pignataro is in an excellent position to break down M&A from a finance standpoint. Mergers, Acquisitions, Divestitures, and Other Restructurings covers the financial accounting and modeling behind several M&A structures. Using the merger of Office Depot and Office Max, Mr. Pignataro fully addresses the entire integration, explains EBITDA, and other crucial performance measures. This text is for finance practitioners who want to explore every corner of the M&A process. * Learn accounting for asset acquisitions, asset divestitures, and corporate mergers * Explore modeling methods including mini-merger modeling and fully consolidated merger modeling * Read case studies demonstrating the practical success of theoretical models * Understand EBITDA, cash flow, capital structure, and their impact on M&A success and value creation This new text from the CEO and founder of the New York School of Finance is key for understanding how restructuring leads to growth and value creation. The importance of M&A shows no signs of slowing, meaning that finance professionals need to be able to accurately analyze the prospects and impacts of restructuring moves. Mergers, Acquisitions, Divestitures, and Other Restructurings + Website is the authoritative resource for doing just that.

Discovering the Future of Molecular Sciences (Hardcover): B Pignataro Discovering the Future of Molecular Sciences (Hardcover)
B Pignataro
R2,917 Discovery Miles 29 170 Out of stock

The European Young Chemist Award has now been awarded four times (2006, 2008, 2010 and 2012). The authors of the previous books based on the competition have become some of the leading scientists in Europe. These books truly provide a glimpse into the future research landscape of European chemistry. Fifteen top contributions have been selected for this single volume covering areas of chemistry and materials science. The broad range of themes is presented in an approachable and readable manner equally appropriate for non-specialists on the topic. The overview of intriguing topics includes chemical synthesis and advanced methodologies as well as materials, nanoscience and nanotechnologies.

Public Decision-Making Processes and Asymmetry of Information (Hardcover, 2001 ed.): Massimo Marrelli, Giacomo Pignataro Public Decision-Making Processes and Asymmetry of Information (Hardcover, 2001 ed.)
Massimo Marrelli, Giacomo Pignataro
R3,057 Discovery Miles 30 570 Ships in 10 - 15 working days

The issue of asymmetric information and public decision-making has been widely explored by economists. Most of the traditional analysis of public sector activities has been reviewed to take account of the different incentive problems arising from an asymmetric distribution of relevant information among the actors of the public decision-making process. A normative approach has been developed, mainly employing the principal agent paradigm to design incentive schemes which tackle adverse selection and moral hazard problems within public organizations. Still, this analysis is under way in many fields of public economics. However, a debate is ongoing on the theoretical limitations of this approach and on its relevance for the actual public sector activities. Public Decision-Making Processes and Asymmetry of Information encompasses different contributions to these issues, on both theoretical and practical areas. The innermost problem in the current discussion arises from the fact that this normative analysis is firmly rooted in the complete contracting framework, with the consequence that, despite the analytical complexities of most models, their results rely on very simplified assumptions. Most complexities of the organization of public sector, and more generally, of writing "contracts," are therefore swept away. Once the need for an incomplete contracting approach is recognized, the question becomes how to relax some of the assumptions characterizing the complete contracting framework, without getting ad hoc results. The Introduction to this book, written by Jean Jacques Laffont, sets the general grid to interpret the position of its papers in this debate. The four papers in Part 1 of thebook are devoted to developing the analysis of some of the theoretical issues mentioned in the Introduction. Part 2 is devoted to discussing the applications of the theory to different public sector activities.

New Strategies in Chemical Synthesis and Catalysis (Hardcover): B Pignataro New Strategies in Chemical Synthesis and Catalysis (Hardcover)
B Pignataro
R3,306 R2,651 Discovery Miles 26 510 Save R655 (20%) Out of stock

This volume represents one of the two edited by inviting a selection of young researchers participating to the European Young Chemist Award 2010. The other volume concerns the area of Nanotechnology/Material Science and is titled: Molecules at Work. This book contains the contributions of selected young chemists from the field of synthetic chemistry. The contributions are grouped under the three following umbrella topics: Synthetic Methods Catalysis Combinatorial and Chemical Biology This volume is an indispensable read for all organic and inorganic chemists, biochemists, chemists working with/on organometallics, and Ph.D. students in chemistry interested in seeing what tomorrow's chemistry will look like.

Financial Modeling and Valuation: A Practical Guid e to Investment Banking and Private Equity, Second  Edition (Hardcover, 2nd... Financial Modeling and Valuation: A Practical Guid e to Investment Banking and Private Equity, Second Edition (Hardcover, 2nd Edition)
P. Pignataro
R1,857 R1,689 Discovery Miles 16 890 Save R168 (9%) Ships in 12 - 17 working days

The fully revised new edition of the best-selling guide to using financial models to determine if a stock is over or undervalued Written by the founder and CEO of the world-renowned New York School of Finance, Financial Modeling and Valuation provides clear and systematic guidance on accurately evaluating the soundness of a stock investment. This invaluable handbook equips investors with the tools necessary for understanding the underlying fundamentals of a rational investment and for making smarter investment decisions in any market environment. Built around an in-depth case study of global retail leader Amazon, this fully updated Second Edition shows you how to analyze the financial standing of a company using the methods of Wall Street professionals. Step-by-step, you will learn to build the core three statements--income statement, cash flow statement, and balance sheet--as well as the three major supporting schedules required for complete company valuation and analysis. All line items are explained in clear language and include real-world tips and techniques for using them as tools for valuing and managing a business. This must-have guide: Features new and in-depth case studies based on Amazon that simulate real-world modelling and valuation Explains valuation techniques such as illustrative comparable company analysis, precedent transactions analysis, and discounted cash flow analysis Covers all essential applications of a model, including pricing a stock, raising debt, and raising equity Includes an introductory section describing the recent and dramatic shift of the entire retail industry Provides end-of-chapter questions, downloadable practice models, additional case studies, and common interview questions via a companion website Financial Modeling and Valuation: A Practical Guide to Investment Banking and Private Equity, Second Edition is essential reading for finance professionals, venture capitalists, individual investors, and students in investment banking and related degree programs in finance.

Public Decision-Making Processes and Asymmetry of Information (Paperback, Softcover reprint of the original 1st ed. 2001):... Public Decision-Making Processes and Asymmetry of Information (Paperback, Softcover reprint of the original 1st ed. 2001)
Massimo Marrelli, Giacomo Pignataro
R2,907 Discovery Miles 29 070 Ships in 10 - 15 working days

The issue of asymmetric information and public decision-making has been widely explored by economists. Most of the traditional analysis of public sector activities has been reviewed to take account of the different incentive problems arising from an asymmetric distribution of relevant information among the actors of the public decision-making process. A normative approach has been developed, mainly employing the principal agent paradigm to design incentive schemes which tackle adverse selection and moral hazard problems within public organizations. Still, this analysis is under way in many fields of public economics. However, a debate is ongoing on the theoretical limitations of this approach and on its relevance for the actual public sector activities. Public Decision-Making Processes and Asymmetry of Information encompasses different contributions to these issues, on both theoretical and practical areas.The innermost problem in the current discussion arises from the fact that this normative analysis is firmly rooted in the complete contracting framework, with the consequence that, despite the analytical complexities of most models, their results rely on very simplified assumptions. Most complexities of the organization of public sector, and more generally, of writing contracts, are therefore swept away. Once the need for an incomplete contracting approach is recognized, the question becomes how to relax some of the assumptions characterizing the complete contracting framework, without getting ad hoc results. The Introduction to this book, written by Jean Jacques Laffont, sets the general grid to interpret the position of its papers in this debate. The four papers in Part 1 of the book are devoted to developing the analysis of some of the theoretical issues mentioned in the Introduction. Part 2 is devoted to discussing the applications of the theory to different public sector activities.

Mama, Will You Hold My Hand? (Paperback): Anna Pignataro Mama, Will You Hold My Hand? (Paperback)
Anna Pignataro; Illustrated by Anna Pignataro
R393 Discovery Miles 3 930 Ships in 12 - 17 working days

A sweet sequel to the beloved Mama, How Long Will You Love Me?
"Mama, will you hold my hand?" Sammy asks as the sun sets. "I'll hold your hand and you'll hold mine," Mama responds. Mama and Sammy travel over slippery places, through wavy waters, and to the brightest star . . . with the reassurance that they will always be together, no matter what. This deluxe 8 x 8 format has extra-heavy covers and glossy, high-quality pages.

Phenomenological and Mathematical Modelling of Structural Instabilities (Paperback, 2005 ed.): Marcello Pignataro, Victor Gioncu Phenomenological and Mathematical Modelling of Structural Instabilities (Paperback, 2005 ed.)
Marcello Pignataro, Victor Gioncu
R3,084 Discovery Miles 30 840 Ships in 10 - 15 working days

The study of structural instability plays a role of primary importance in the field of applied mechanics. Despite the remarkable progresses made in the recent past years, the structural instability remains one of the most challenging topics in applied - chanics. Many problems have bee:: solved in the last decades but still many others remain to be solved satisfactorily. The increasing number of papers published in jo- nals and conferences organized by ECCS, SSRC, IUTAM, and EUROMECH strongly indicates the interest of scientists and engineers in the subject. A careful examination of these publications shows that they tend to fall into one of the two categories. The first is that of practical design direction in which methods for analyzing specific stability problems related to some specific structural typologies are developed. The research works are restricted to determining the critical load, considering that it is sufficient to know the limits of stability range. These studies are invaluable since their aim is to provide solutions to practical problems, to supply the designer with data useful for design and prepare norms, specifications and codes. The second direction is that of theoretical studies, aiming at a mathematical modeling of the instability problems, for a better understanding of the phenomena. In these studies, special emphasis is placed on the behavior of structures after the loss of stability in the post-critical range. This approach is less familiar to designers as its results have not yet become part of current structural design practice.

The Technical Interview Guide to Investment Banking + Website (Paperback): P. Pignataro The Technical Interview Guide to Investment Banking + Website (Paperback)
P. Pignataro
R2,106 R1,667 Discovery Miles 16 670 Save R439 (21%) Ships in 10 - 15 working days

Win the recruiting race with the ultimate analyst's guide to the interview The Complete, Technical Interview Guide to Investment Banking is the aspiring investment banker's guide to acing the interview and beginning your journey to the top. By merging a 'study guide' to the field with a forecast of the interview, this book helps you prepare for both content and structure; you'll brush up on important topics while getting a preview of the questions your interviewers are likely to ask. Covering financial statements, valuation, mergers and acquisitions, and leveraged buyouts, the discussion provides the answers to common technical questions while refreshing your understanding of the core technical analyses behind core models and analyses. Each chapter includes a list of the questions you will almost certainly be asked along with the answers that interviewers want to hear from the basic Q&A to the advanced technical analyses and case studies. This guide will reinforce your knowledge and give you the confidence to handle anything they can throw at you. You will receive an expert synopsis of the major points you need to know, to ensure your understanding and ability to handle the multitude of questions in each area. * Double-check your conceptual grasp of core finance topics * Plan your responses to common technical and analysis questions * Understand how to analyze and solve technical analyses and cases * Gain insight into what interviewers want to hear from potential hires * Become the candidate they can't turn away You've positioned yourself as a competitive candidate, and the right job right now can chart your entire career's trajectory. Now you just have to win the recruiting race. The Complete, Technical Interview Guide to Investment Banking is the ultimate preparation guide to getting the job you want.

Ideas in Chemistry and Molecular Sciences - Advances in Synthetic Chemistry - Where Chemistry Meets Life 3 Volume Set... Ideas in Chemistry and Molecular Sciences - Advances in Synthetic Chemistry - Where Chemistry Meets Life 3 Volume Set (Hardcover)
B Pignataro
R7,516 R7,062 Discovery Miles 70 620 Save R454 (6%) Out of stock

Written by some of the most talented young chemists in Europe, this text covers most of the groundbreaking issues in chemistry. It provides an account of the latest research results in European chemistry based on a selection of leading young scientists participating in the 2008 European Young Chemists Award competition. The contributions range from self-organization to new catalytic synthetic methodologies to organocatalysis. In addition, the authors provide a current overview of their field of research and a preview of future directions.
For organic, catalytic, natural products and biochemists.

Sell with Style - The ultimate guide to luxury selling (Paperback): Gianni Bulgari, Giacomo Santucci Sell with Style - The ultimate guide to luxury selling (Paperback)
Gianni Bulgari, Giacomo Santucci; Carlo Pignataro
R610 Discovery Miles 6 100 Ships in 10 - 15 working days
Pau Hana Time (Paperback): Joseph Robert Cowles Pau Hana Time (Paperback)
Joseph Robert Cowles; Anthony Pignataro
R433 Discovery Miles 4 330 Ships in 10 - 15 working days
People, Processes, Services, and Things - Using Services Innovation to Enable the Internet of Everything (Paperback): Hazim... People, Processes, Services, and Things - Using Services Innovation to Enable the Internet of Everything (Paperback)
Hazim Dahir, Bil Dry, Carlos Pignataro
R523 R439 Discovery Miles 4 390 Save R84 (16%) Ships in 10 - 15 working days

This book assesses the capabilities and benefits of connecting people, processes, data and things into the Internet of Everything (IoE). It begins by surveying the government and industrial sectors for current social and business challenges that are solvable using IoE. Within this section, the business and technology drivers for making the switch to IoE are covered. Examples include: rapid increases in the number and types of IP enabled devices, volume of new data streams emanating from these new devices and the easy access to cloud systems for data computation and analysis. Additionally, the book expands on the concepts of Data Fabrics applied to IoE Next, the book explains how IoE enables organizations to ramp the rate of new service creation and delivery of those services. These services are not feasible unless an underlying system can connect, integrate and reconcile data from previously unconnected and disparate functions. In addition, the underlying system must provide contextual perspective when presenting the data to enable optimal decisions that take all interactions and reactions into account. The latter portion of this text explains several barriers to IoE system adoption including integration with legacy IT systems and management systems using proprietary protocols. Using service models and service delivery mechanisms these barriers are removed. This book explains how this is done and what new capabilities are enabled in an IoE enabled network of people, processes, data and things.

Finding Myself (Paperback): Joe Pignataro Finding Myself (Paperback)
Joe Pignataro
R392 Discovery Miles 3 920 Ships in 10 - 15 working days

When Joe Pignataro embraced the decision to embark on the challenge of walking the Kokoda Trek little did he know that he would have tougher challenges to face beforehand. This book is an open and honest journey of how one young man found strength through the loss of his close friend Chris Lane to a senseless shooting in the US. Joe grows in strength of both body and mind throughout his journey and ultimately finds himself along the way.

Stealing Cars with the Pros - Stories from the Noir Side of Life (Paperback): Joseph Robert Cowles Stealing Cars with the Pros - Stories from the Noir Side of Life (Paperback)
Joseph Robert Cowles; Anthony Pignataro
R433 Discovery Miles 4 330 Ships in 10 - 15 working days

IN MORE THAN seventeen years of investigative reporting for magazines and newspapers, Anthony Pignataro has written numerous essays about life in the underbellies of seemingly upscale communities: Orange County and Sacramento in California, and on the tropical island paradise of Maui, Hawaii, where he has made his home since 2003 and is editor of the alternative weekly newspaper MauiTime. Pignataro's steamy Charley Ridgway novels of hardboiled action and noir intrigue, Small Island and The Dead Season (published in 2011 and 2012 by Event Horizon Press), have made their mark with lovers of dark adventures. Stealing Cars With The Pros collects thirty-three true stories that helped inspire his suspenseful fiction writing.

A Sea Story - The untold story of the U.S. Navy response to 9/11. (Paperback): Barry A. Dillinger, Joseph J. Pignataro A Sea Story - The untold story of the U.S. Navy response to 9/11. (Paperback)
Barry A. Dillinger, Joseph J. Pignataro
R407 Discovery Miles 4 070 Ships in 10 - 15 working days

BASED ON A TRUE STORY: The U.S. Navy was among the first responders on 9/11. Entrusted with the iconic Ground Zero flag, the Roosevelt battlegroup took to the seas searching out those responsible, and to bring justice to a nation in mourning. 1145 September 2001, the U.S.S. Leyte Gulf deployed within hours of the attack on the W.T.C. with orders to shoot down and destroy any "birds not squawking" over New York City. The Ground Zero flag flew with pride and determination from our mast, giving us strength on our important mission. After two days we were then redirected to the gulf and given orders to destroy the Taliban with the Tomahawk missiles onboard. During transit, we were told by our Captain that the Taliban would be waiting for us in the narrow Suez canal. So narrow in fact, only a single ship can go through at any one time. If the first and last ship were to be hit by surface to air missiles, there would be no way out. The aircraft carrier U.S.S Roosevelt, would be trapped in the middle and defenseless. There they were, waiting for us on horseback atop the sandy Suez dunes...following us. Just a bunch of scared kids manning the ships guns, wondering what was to happen next. What followed would change our lives forever. This is my sea story.

C.Valerio Flacco E Apollonio Rodio... (English, Italian, Paperback): G. Saggio Pignataro Politini C.Valerio Flacco E Apollonio Rodio... (English, Italian, Paperback)
G. Saggio Pignataro Politini
R660 R567 Discovery Miles 5 670 Save R93 (14%) Ships in 10 - 15 working days

This is a reproduction of a book published before 1923. This book may have occasional imperfections such as missing or blurred pages, poor pictures, errant marks, etc. that were either part of the original artifact, or were introduced by the scanning process. We believe this work is culturally important, and despite the imperfections, have elected to bring it back into print as part of our continuing commitment to the preservation of printed works worldwide. We appreciate your understanding of the imperfections in the preservation process, and hope you enjoy this valuable book. ++++ The below data was compiled from various identification fields in the bibliographic record of this title. This data is provided as an additional tool in helping to ensure edition identification: ++++ C.Valerio Flacco E Apollonio Rodio G. Saggio Pignataro Politini Tip. della Camera dei Deputati, 1894

Book of Guidance (Paperback): Lucy Pignataro Book of Guidance (Paperback)
Lucy Pignataro; Designed by Karen Mc Dermott
R282 Discovery Miles 2 820 Ships in 10 - 15 working days

Allow this book to guide, inspire and empower you every day. Each colourful page encapsulates the power of each word giving it purpose. It is our intention that our 'Book of Guidance' be a positive in each day.

In Search of My Soul (Paperback): Lucy Pignataro In Search of My Soul (Paperback)
Lucy Pignataro
R505 Discovery Miles 5 050 Ships in 10 - 15 working days

Lucy Pignataro is and always has been both inquisitive and passionate about life and the way we live it. Continually aspiring to look for the best in herself and others. It is as a Counselor, Life coach and Reiki therapist that Lucy helps others to find their way and aspire to better ways of living. As a wife and mother she finds joy and fulfillment in sharing her life with the people she loves unconditionally and that are a great source of encouragement and inspiration. It is Lucy intention that through this sharing of her life experiences and lessons that others are encouraged to bring forth their gifts and wisdom.

The Dead Season - A Charley Ridgway Novel (Paperback): Joseph Robert Cowles The Dead Season - A Charley Ridgway Novel (Paperback)
Joseph Robert Cowles; Anthony Pignataro
R428 Discovery Miles 4 280 Ships in 10 - 15 working days

HIS BEST BUDDY IS KILLED IN ACTION and Charley Ridgway has only the man's knife to remind him of their friendship. Now the knife has been stolen by a beautiful young woman connected to a violent murder, and the former soldier wants the weapon back. Hot on the trail of the thief, Charley's die-hard principles propel him through underworld intrigues, police troubles, and into the arms of the girl's seductive mother. Sequel to Anthony Pignataro's SMALL ISLAND, the action-packed Maui novel that first introduced readers to the savvy resort bartender, THE DEAD SEASON likewise presents surprising glimpses of the island paradise ... a darker side seldom known to vacationers and other outsiders.

The Average Joe's Guide to Play No Limit Texas Hold 'em (Paperback): Michael Pignataro The Average Joe's Guide to Play No Limit Texas Hold 'em (Paperback)
Michael Pignataro
R142 Discovery Miles 1 420 Ships in 10 - 15 working days

Want to become a better Poker Player? This guide takes a unique look on how to play Hold Em and win Learn about different "Player Types" and how to beat them This guide will help both new and experienced players.

Small Island (Paperback): Joseph Robert Cowles Small Island (Paperback)
Joseph Robert Cowles; Anthony Pignataro
R418 Discovery Miles 4 180 Ships in 10 - 15 working days

Charley Ridgway is a former US Army officer turned resort bartender on the Hawaiian island of Maui. Ridgway is bored by the seeming lack of intellectual and creative pursuits in the dream vacation community. One night at the bar, he and fellow bartender Bill Hersey meet Clarissa Daniels. As Ridgway flirts with the former B-Movie actress, a young thief attempts to rob the bar's cash register. Ridgway chases him across the resort and fights him, holding his own because of his army training, but the hoodlum is similarly skilled and escapes. The next day Ridgway learns Hersey was jumped by several men after his shift ended, and is in bad shape. After visiting Bill in his hospital room, Ridgway meets up with Clarissa. They spend the night together and Ridgway learns she is the kept girlfriend of rich real estate developer Jack Rhodes. Ridgway discovers Hersey was complicit in the robbery at the bar, trying to pay off gambling debts owed to a syndicate of crooked Maui cops. Finding evidence that one of the cops is a muscle for Rhodes as well as an investment partner in a new luxury development, Ridgway begins a delicate and dangerous balancing act, trying to seduce Clarissa away from Rhodes. The bad cops become violent when Ridgway gets too close in his attempt to shut them down. They beat him up and leave him for dead in a sugar cane field set on fire. Everything rings true in this tightly crafted and highly believable narrative. SMALL ISLAND is a suspenseful fast-moving page-turner of steamy sex and urban criminal violence played out against the backdrop of a beautiful tropical island. The author of this finely crafted novel, Anthony Pignataro, speaks of Hawaiian culture without being patronizing, and discloses some of the traps of living in Paradise that are seldom seen by visiting vacationers.

The Devil in the Deep - The Untold Story of the U.S. Navy Response to 9/11. (Paperback): Joseph J. Pignataro The Devil in the Deep - The Untold Story of the U.S. Navy Response to 9/11. (Paperback)
Joseph J. Pignataro
R350 Discovery Miles 3 500 Ships in 10 - 15 working days

BASED ON TRUE EVENTS: The U.S. Navy was among the first responders on 9/11. Entrusted with the iconic Ground Zero flag, the Roosevelt battlegroup took to the seas searching out those responsible, and to bring justice to a nation in mourning. On 1145 September 2001, the U.S.S. Leyte Gulf deployed within hours of the attack on the W.T.C. with orders to shoot down and destroy any "birds not squawking" over New York City. We were entrusted with the Ground Zero flag raised by the FDNY. We flew that flag with pride and determination from our mast on our important mission. After two days we were then redirected to the gulf and given orders to destroy the Taliban with the Tomahawk missiles onboard. During transit, we were told by our Captain that the Taliban would be waiting for us in the narrow Suez canal. So narrow in fact, only a single ship can go through at any one time. If the first and last ship were to be hit by surface to air missiles, there would be no way out. The aircraft carrier U.S.S Roosevelt, would be trapped in the middle and defenseless. There they were, waiting for us on horseback atop the sandy Suez dunes...following us. Just a bunch of scared kids manning the ships 50 cal guns, wondering what was to happen next. One late night in the gulf, Bush declared war. It was our task to launch the first Tomahawk missiles and kick off the war on terror. We were cut off from the outside world. Email and any other means of communication had been banned for security reasons. Television reports of Anthrax gripping the country with fear and WW3 rumors scuttling through the ships decks. A six man boarding party manned up to routinely search an unresponding suspect Iraqi tanker...what was found would change our lives forever. This is our sea story.

Por favor nao mude o mundo - Mude seu mundo interior (Portuguese, Paperback): Neto Pignataro Por favor nao mude o mundo - Mude seu mundo interior (Portuguese, Paperback)
Neto Pignataro; Mitya Orlov
R379 Discovery Miles 3 790 Ships in 10 - 15 working days
Serve with Style - Il customer service nell'era dell'esperienza (Italian, Paperback): Aidan McCullen, Giacomo Santucci Serve with Style - Il customer service nell'era dell'esperienza (Italian, Paperback)
Aidan McCullen, Giacomo Santucci; Carlo Pignataro
R665 Discovery Miles 6 650 Ships in 10 - 15 working days
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