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Kundenzufriedenheitsmessung als Steuerungsinstrument fur filialisierte Unternehmen im Lebensmitteleinzelhandel (German,... Kundenzufriedenheitsmessung als Steuerungsinstrument fur filialisierte Unternehmen im Lebensmitteleinzelhandel (German, Paperback)
Prof Ludwig Hierl, Prof Oliver Janz, Prof Stephan Ruschen
R915 Discovery Miles 9 150
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