This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service “system” focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer’s expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the “voice of the customer” for prioritizing customer needs. While certainly needed, the “voice of the system” that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the “customer” and thus listen to the “Voice of the System” when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard “house of quality” concept.

This book not only presents the overall development of quality function deployment (QFD) and what it has been used for to date but a new product support orientation by which it can be employed. It is product and service “system” focused and presents how blending the processes and elements of supportability and analysis into a QFD-modeled methodology can achieve optimal cost savings and performance efficiency and effectiveness. In addition, a working model is provided that will assist those that elect to use such an approach to current/new product and/or service development. QFD is widely spreading throughout the world because of its outstanding usefulness. It is aimed to fulfill the customer’s expectation of a product or service design. Organizations of all sizes are using it to (1) save product and service design and development time, (2) focus on how the product or service might satisfy the customer and (3) improve communication at all levels of an organization during the development process. Based on these three reasons, today's traditional QFD can be divided into three branches and analyzed. First, QFD can be implemented effectively for developing new products and designs by establishing the linkage between design stages through the manufacturing environment. However, research has found that traditional QFD is quite weak in implementing modifications to existing product and service design during its predicted lifecycle. Second, most research to this point has been squarely focused on the “voice of the customer” for prioritizing customer needs. While certainly needed, the “voice of the system” that is being used to produce the product/service and how they operate during its intended life cycle has been given less attention. Third, QFD is often viewed as overly labor-intensive and thus costly, and, because of its team-based development logic, manual in nature by those involved during its development and implementation. Research has shown that life cycle sustainment planning and support for current or proposed products and/or services requires a seamless and balanced life cycle support methodology. To achieve this type of support, twelve functional elements have been identified that form the product support infrastructure. A new approach, one that views product support as an integrative activity where all twelve product support elements are assessed over the entire product and/or service life cycle is being deployed. With this deployment comes a need to ensure Key Performance Parameters (KPPs) are achieved and functional alignment obtained by balancing supportability element cost and provisioning throughout the entire product and/or service lifecycle, not just during the development stage, and to view the system as the “customer” and thus listen to the “Voice of the System” when assessing supportability requirements. Quality Function Deployment (QFD) is such a tool. This book contains four sections. Section 1 provides an initial overview of QFD origins, and history and highlights some of its use today. It addresses how QFD fits within the organization, increasing revenue, and reducing cost. It outlines a step-by-step strategy for successfully deploying QFD within the organization. Section 2 examines the evolving product and/or service requirement, creating the design solution using QFD, assessing supportability characteristics using QFD, and performing functional supportability analysis using QFD. Section 3 provides a guide for developing the life cycle supportability solution using QFD methodology on an ongoing basis, and managing processes throughout the systems lifecycle. Section 4 addresses using QFD in an imperfect world and will provide insight into how to use QFD beyond the standard “house of quality” concept.

In order to achieve optimal digestion, absorption, and nutritional health, we must have appropriate populations of positive microflora. Prebiotics are functional foods that improve health by fortifying indigenous probiotics within the gut. This fast-growing area of nutrition and microbiology is rapidly amassing data and answering many questions about the necessity and benefit of such functional foods.

Gathering contributions from leading experts in a range of disciplines, Handbook of Prebiotics presents a balanced view of the current knowledge in many different areas of the field. It discusses concept, definition and criteria for classification of a food component as prebiotics It then describes interactions with gut microbiota. Highlighting varying levels of evidence and agreement, the book presents current arguments for and against prebiotic intake. Contributions discuss the biomechanics of prebiotics and their effects on immune status, serum lipid concentrations, mineral bioavailability, and satiety modulation. They consider the health implications of prebiotic intake such as reduced incidence of gastroenteritis and chronic pathogenic gut disorders, including intestinal cancers and inflammatory bowel diseases.

Providing well-rounded coverage, the book explores the varying effects of prebiotics in different populations and age groups such as infants and the elderly, as well as livestock and pets. The final chapters describe food avenues and the safety implications for prebiotic use. Spanning several disciplines including food science, nutrition, microbiology, biotechnology, and the health sciences, this seminal work makes a point to include sound research science andwell-balanced views on the potential of prebiotics for promoting good health.

In the wake of Vladimir Lenin’s death in 1924, various protagonists grappled to become his successor, but it was not until 1928 that Joseph Stalin emerged as leader of the Russian Marxists’ Bolshevik wing. Surrounded by an increasingly hostile capitalist world, Stalin reasoned that Soviet Russia had to industrialize in order to survive and prosper. But domestic capital was scarce, so the country’s minerals, timber, and grain were sold abroad for hard currency for funding the development of heavy industry. Claiming total control of agricultural management and production, Stalin implemented the collectivization of farming, consolidating small peasant holdings into large collective farms and controlling their output. The program was economically successful, but it came at a high social cost as the state encountered intense resistance, and between 1928 and 1934 collectivization led to the deaths of at least ten million people from starvation and associated diseases. Hungry and Starving elicits the voices of both the culprits and the victims at the centre of this horrific process. Through primary accounts of collectivization as well as the eyewitness observations of ambassadors, reporters, tourists, fellow travellers, Russian emigrés, tsarist officials, aristocrats, scientists, and technical specialists, James Gibson engages the crucial notions and actors in the academic discourse of the period. He finds that the famine lasted longer than is commonly supposed, that it took place on a national rather than a regional scale, and that while the famine was entirely man-made – the result of the ruthless manner in which collectivization was executed and enforced – it was neither deliberate nor ethnically motivated, given that it was not in the Soviet state’s economic or political interest to engage in genocide. Highlighting the experiences of life and death under Stalin’s ruthless regime, Hungry and Starving offers a broader understanding of the Great Soviet Famine.

Disruption of a construction project is of key concern to the contractor as any delay to the project will involve the contractor in financial loss, unless those losses can be recovered from the employer. It is, however, acknowledged that disruption claims in construction are difficult to prove, usually the result of poor or inaccurate project records, but the cost of lost productivity or reduced efficiency to the contractor under these circumstances is very real. Practical Guide to Disruption and Productivity Loss on Construction & Engineering Projects is clearly written to explain the key causes of disruption and productivity loss. Disruption claims rest on proof of causation, so it discusses the project records that are necessary to demonstrate the causes of disruption, lost productivity and reduced efficiency in detail. Quantification of a disruption claim in terms of delay to activities and the associated costs are also fully discussed. With many worked examples throughout the text, this will be an essential book for anyone either preparing or assessing a disruption and loss of productivity claims, including architects, contract administrators, project managers and quantity surveyors as well as contractors, contracts consultants and construction lawyers.

This book analyzes the ways in which US policy toward Iraq was dictated by America's broader Cold War strategy between 1958 and 1975. While most historians have focused on "hot" Cold War conflicts such as Cuba, Vietnam, and Afghanistan, few have recognized Iraq's significance as a Cold War battleground. This book argues that US decisions and actions were designed to deny the Soviet Union influence over Iraq and to create a strategic base in the oil-rich Gulf region. Using newly available primary sources and interviews, this book reveals new details on America's decision-making toward and actions against Iraq during the height of the Cold War and shows where Iraq fits into the broader historiography of the Cold War in the Middle East. Further, it raises important questions about widely held misconceptions of US-Iraqi relations, such as the CIA's alleged involvement in the 1963 Ba'thist coup and the theory that the US sold out the Kurds in 1975.

As governments, citizens and organizations have moved online there is an increasing need for academic enquiry to adapt to this new context for communication and political action. This adaptation is crucially dependent on researchers being equipped with the necessary methodological tools to extract, analyze and visualize patterns of web activity. This volume profiles the latest techniques being employed by social scientists to collect and interpret data from some of the most popular social media applications, the political parties' own online activist spaces, and the wider system of hyperlinks that structure the inter-connections between these sites. Including contributions from a range of academic disciplines including Political Science, Media and Communication Studies, Economics, and Computer Science, this study showcases a new methodological approach that has been expressly designed to capture and analyze web data in the process of investigating substantive questions.

As governments, citizens and organizations have moved online there is an increasing need for academic enquiry to adapt to this new context for communication and political action. This adaptation is crucially dependent on researchers being equipped with the necessary methodological tools to extract, analyze and visualize patterns of web activity. This volume profiles the latest techniques being employed by social scientists to collect and interpret data from some of the most popular social media applications, the political parties' own online activist spaces, and the wider system of hyperlinks that structure the inter-connections between these sites. Including contributions from a range of academic disciplines including Political Science, Media and Communication Studies, Economics, and Computer Science, this study showcases a new methodological approach that has been expressly designed to capture and analyze web data in the process of investigating substantive questions.

The nemerteans are a fascinating, common and often locally abundant group of invertebrates, yet for long have attracted the attention of only a handful of scientists. In recent years, however, increasing numbers of people have developed diverse research interests in the group with the result that our knowledge of these worms has rapidly advanced. Clearly there is a need for a regular series of international meetings where individuals working on these animals can meet to exchange ideas, review developments concerning nemertean biology and freely discuss future proposals. The first such meeting was held in Philadelphia during December 1983. Twenty-seven scientists from eight countries participated in the Second International Meeting on Nemertean Biology, held at the Tjarno Marine Biological Laboratory, Sweden, 11-15 August 1986. The meeting was divid ed into five sessions: two dealt with ecological studies, two with nemertean taxonomy, and the final session covered aspects of general biology. A total of 26 papers was presented; four, by N. Anadem, G. Berg, 1. Bierne, and 1.M. TurbeviIIe, were for different reasons not submitted for inclusion in this volume. Three additional presentations were made on behalf of B. Kulikova, E. N. WiIImer, and Z. Yin, all of whom were unable to participate in the meeting.

In order to achieve optimal digestion, absorption, and nutritional health, we must have appropriate populations of positive microflora. Prebiotics are functional foods that improve health by fortifying indigenous probiotics within the gut. This fast-growing area of nutrition and microbiology is rapidly amassing data and answering many questions about the necessity and benefit of such functional foods. Gathering contributions from leading experts in a range of disciplines, Handbook of Prebiotics presents a balanced view of the current knowledge in many different areas of the field. It discusses concept, definition and criteria for classification of a food component as prebiotics It then describes interactions with gut microbiota. Highlighting varying levels of evidence and agreement, the book presents current arguments for and against prebiotic intake. Contributions discuss the biomechanics of prebiotics and their effects on immune status, serum lipid concentrations, mineral bioavailability, and satiety modulation. They consider the health implications of prebiotic intake such as reduced incidence of gastroenteritis and chronic pathogenic gut disorders, including intestinal cancers and inflammatory bowel diseases. Providing well-rounded coverage, the book explores the varying effects of prebiotics in different populations and age groups such as infants and the elderly, as well as livestock and pets. The final chapters describe food avenues and the safety implications for prebiotic use. Spanning several disciplines including food science, nutrition, microbiology, biotechnology, and the health sciences, this seminal work makes a point to include sound research science and well-balanced views on the potential of prebiotics for promoting good health.

The incredible story of how Chiang Kai-shek's defeated army came to dominate the Asian drug trade

After their defeat in China's civil war, remnants of Chiang Kai-shek's armies took refuge in Burma before being driven into Thailand and Laos. Based on recently declassified government documents, "The Secret Army: Chiang Kai-shek and the Drug Warlords of the Golden Triangle" reveals the shocking true story of what happened after the Chinese Nationalists lost the revolution. Supported by Taiwan, the CIA, and the Thai government, this former army reinvented itself as an anti-communist mercenary force, fighting into the 1980s, before eventually becoming the drug lords who made the Golden Triangle a household name.

Offering a previously unseen look inside the post-war workings of the Kuomintang army, historians Richard Gibson and Wen-hua Chen explore how this fallen military group dominated the drug trade in Southeast Asia for more than three decades.Based on recently released, previously classified government documentsDraws on interviews with active participants, as well as a variety of Chinese, Thai, and Burmese written sourcesIncludes unique insights drawn from author Richard Gibson's personal experiences with anti-narcotics trafficking efforts in the Golden Triangle

A fascinating look at an untold piece of Chinese--and drug-running--history, "The Secret Army" offers a revealing look into the history of one of the most infamous drug cartels in Asia.