The essential guide for data scientists and for leaders who must get more from their data science teams The Economist boldly claims that data are now "the world's most valuable resource." But, as Kenett and Redman so richly describe, unlocking that value requires far more than technical excellence. The Real Work of Data Science explores understanding the problems, dealing with quality issues, building trust with decision makers, putting data science teams in the right organizational spots, and helping companies become data-driven. This is the work that spells the difference between a good data scientist and a great one, between a team that makes marginal contributions and one that drives the business, between a company that gains some value from its data and one in which data truly is "the most valuable resource." "These two authors are world-class experts on analytics, data management, and data quality; they've forgotten more about these topics than most of us will ever know. Their book is pragmatic, understandable, and focused on what really counts. If you want to do data science in any capacity, you need to read it." --Thomas H. Davenport, Distinguished Professor, Babson College and Fellow, MIT Initiative on the Digital Economy "I like your book. The chapters address problems that have faced statisticians for generations, updated to reflect today's issues, such as computational Big Data." --Sir David Cox, Warden of Nuffield College and Professor of Statistics, Oxford University "Data science is critical for competitiveness, for good government, for correct decisions. But what is data science? Kenett and Redman give, by far, the best introduction to the subject I have seen anywhere. They address the critical questions of formulating the right problem, collecting the right data, doing the right analyses, making the right decisions, and measuring the actual impact of the decisions. This book should become required reading in statistics and computer science departments, business schools, analytics institutes and, most importantly, by all business managers." --A. Blanton Godfrey, Joseph D. Moore Distinguished University Professor, Wilson College of Textiles, North Carolina State University

Modern Industrial Statistics The new edition of the prime reference on the tools of statistics used in industry and services, integrating theoretical, practical, and computer-based approaches Modern Industrial Statistics is a leading reference and guide to the statistics tools widely used in industry and services. Designed to help professionals and students easily access relevant theoretical and practical information in a single volume, this standard resource employs a computer-intensive approach to industrial statistics and provides numerous examples and procedures in the popular R language and for MINITAB and JMP statistical analysis software. Divided into two parts, the text covers the principles of statistical thinking and analysis, bootstrapping, predictive analytics, Bayesian inference, time series analysis, acceptance sampling, statistical process control, design and analysis of experiments, simulation and computer experiments, and reliability and survival analysis. Part A, on computer age statistical analysis, can be used in general courses on analytics and statistics. Part B is focused on industrial statistics applications. The fully revised third edition covers the latest techniques in R, MINITAB and JMP, and features brand-new coverage of time series analysis, predictive analytics and Bayesian inference. New and expanded simulation activities, examples, and case studies--drawn from the electronics, metal work, pharmaceutical, and financial industries--are complemented by additional computer and modeling methods. Helping readers develop skills for modeling data and designing experiments, this comprehensive volume: Explains the use of computer-based methods such as bootstrapping and data visualization Covers nonstandard techniques and applications of industrial statistical process control (SPC) charts Contains numerous problems, exercises, and data sets representing real-life case studies of statistical work in various business and industry settings Includes access to a companion website that contains an introduction to R, sample R code, csv files of all data sets, JMP add-ins, and downloadable appendices Provides an author-created R package, mistat, that includes all data sets and statistical analysis applications used in the book Part of the acclaimed Statistics in Practice series, Modern Industrial Statistics with Applications in R, MINITAB, and JMP, Third Edition, is the perfect textbook for advanced undergraduate and postgraduate courses in the areas of industrial statistics, quality and reliability engineering, and an important reference for industrial statisticians, researchers, and practitioners in related fields. The mistat R-package is available from the R CRAN repository.

Customer survey studies deals with customers, consumers and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays. As demonstrated in this book, integrating such basic analysis with more advanced tools, provides insights on non-obvious patterns and important relationships between the survey variables. This knowledge can significantly affect the conclusions derived from a survey.

Key features: Provides an integrated, case-studies based approach to analysing customer survey data.Presents a general introduction to customer surveys, within an organization's business cycle.Contains classical techniques with modern and non standard tools.Focuses on probabilistic techniques from the area of statistics/data analysis and covers all major recent developments.Accompanied by a supporting website containing datasets and R scripts.

Customer survey specialists, quality managers and market researchers will benefit from this book as well as specialists in marketing, data mining and business intelligence fields.

A comprehensive treatment of systems and software testing using state of the art methods and tools This book provides valuable insights into state of the art software testing methods and explains, with examples, the statistical and analytic methods used in this field. Numerous examples are used to provide understanding in applying these methods to real-world problems. Leading authorities in applied statistics, computer science, and software engineering present state-of-the-art methods addressing challenges faced by practitioners and researchers involved in system and software testing. Methods include: machine learning, Bayesian methods, graphical models, experimental design, generalized regression, and reliability modeling. Analytic Methods in Systems and Software Testing presents its comprehensive collection of methods in four parts: Part I: Testing Concepts and Methods; Part II: Statistical Models; Part III: Testing Infrastructures; and Part IV: Testing Applications. It seeks to maintain a focus on analytic methods, while at the same time offering a contextual landscape of modern engineering, in order to introduce related statistical and probabilistic models used in this domain. This makes the book an incredibly useful tool, offering interesting insights on challenges in the field for researchers and practitioners alike. Compiles cutting-edge methods and examples of analytical approaches to systems and software testing from leading authorities in applied statistics, computer science, and software engineering Combines methods and examples focused on the analytic aspects of systems and software testing Covers logistic regression, machine learning, Bayesian methods, graphical models, experimental design, generalized regression, and reliability models Written by leading researchers and practitioners in the field, from diverse backgrounds including research, business, government, and consulting Stimulates research at the theoretical and practical level Analytic Methods in Systems and Software Testing is an excellent advanced reference directed toward industrial and academic readers whose work in systems and software development approaches or surpasses existing frontiers of testing and validation procedures. It will also be valuable to post-graduate students in computer science and mathematics.

Provides an important framework for data analysts in assessing the quality of data and its potential to provide meaningful insights through analysis Analytics and statistical analysis have become pervasive topics, mainly due to the growing availability of data and analytic tools. Technology, however, fails to deliver insights with added value if the quality of the information it generates is not assured. Information Quality (InfoQ) is a tool developed by the authors to assess the potential of a dataset to achieve a goal of interest, using data analysis. Whether the information quality of a dataset is sufficient is of practical importance at many stages of the data analytics journey, from the pre-data collection stage to the post-data collection and post-analysis stages. It is also critical to various stakeholders: data collection agencies, analysts, data scientists, and management. This book: * Explains how to integrate the notions of goal, data, analysis and utility that are the main building blocks of data analysis within any domain. * Presents a framework for integrating domain knowledge with data analysis. * Provides a combination of both methodological and practical aspects of data analysis. * Discusses issues surrounding the implementation and integration of InfoQ in both academic programmes and business / industrial projects. * Showcases numerous case studies in a variety of application areas such as education, healthcare, official statistics, risk management and marketing surveys. * Presents a review of software tools from the InfoQ perspective along with example datasets on an accompanying website. This book will be beneficial for researchers in academia and in industry, analysts, consultants, and agencies that collect and analyse data as well as undergraduate and postgraduate courses involving data analysis.

An up-to-date guide for using massive amounts of data and novel technologies to design, build, and maintain better systems engineering Systems Engineering in the Fourth Industrial Revolution: Big Data, Novel Technologies, and Modern Systems Engineering offers a guide to the recent changes in systems engineering prompted by the current challenging and innovative industrial environment called the Fourth Industrial Revolution--INDUSTRY 4.0. This book contains advanced models, innovative practices, and state-of-the-art research findings on systems engineering. The contributors, an international panel of experts on the topic, explore the key elements in systems engineering that have shifted towards data collection and analytics, available and used in the design and development of systems and also in the later life-cycle stages of use and retirement. The contributors address the issues in a system in which the system involves data in its operation, contrasting with earlier approaches in which data, models, and algorithms were less involved in the function of the system. The book covers a wide range of topics including five systems engineering domains: systems engineering and systems thinking; systems software and process engineering; the digital factory; reliability and maintainability modeling and analytics; and organizational aspects of systems engineering. This important resource: Presents new and advanced approaches, methodologies, and tools for designing, testing, deploying, and maintaining advanced complex systems Explores effective evidence-based risk management practices Describes an integrated approach to safety, reliability, and cyber security based on system theory Discusses entrepreneurship as a multidisciplinary system Emphasizes technical merits of systems engineering concepts by providing technical models Written for systems engineers, Systems Engineering in the Fourth Industrial Revolution offers an up-to-date resource that contains the best practices and most recent research on the topic of systems engineering.

Models and methods for operational risks assessment and mitigation are gaining importance in financial institutions, healthcare organizations, industry, businesses and organisations in general. This book introduces modern Operational Risk Management and describes how various data sources of different types, both numeric and semantic sources such as text can be integrated and analyzed. The book also demonstrates how Operational Risk Management is synergetic to other risk management activities such as Financial Risk Management and Safety Management. Operational Risk Management: a practical approach to intelligent data analysis provides practical and tested methodologies for combining structured and unstructured, semantic-based data, and numeric data, in Operational Risk Management (OpR) data analysis. Key Features: * The book is presented in four parts: 1) Introduction to OpR Management, 2) Data for OpR Management, 3) OpR Analytics and 4) OpR Applications and its Integration with other Disciplines. * Explores integration of semantic, unstructured textual data, in Operational Risk Management. * Provides novel techniques for combining qualitative and quantitative information to assess risks and design mitigation strategies. * Presents a comprehensive treatment of "near-misses" data and incidents in Operational Risk Management. * Looks at case studies in the financial and industrial sector. * Discusses application of ontology engineering to model knowledge used in Operational Risk Management. Many real life examples are presented, mostly based on the MUSING project co-funded by the EU FP6 Information Society Technology Programme. It provides a unique multidisciplinary perspective on the important and evolving topic of Operational Risk Management. The book will be useful to operational risk practitioners, risk managers in banks, hospitals and industry looking for modern approaches to risk management that combine an analysis of structured and unstructured data. The book will also benefit academics interested in research in this field, looking for techniques developed in response to real world problems.