A concise and thorough handbook on requirements analysis, this book is a desk guide for your systems or software development work. It enables you to identify the real customer requirements for your projects and control changes and additions to these requirements. The book helps you understand the importance of requirements, leverage effective requirements practices, and better utilize resources. You also learn how to strengthen interpersonal relationships and communications, which are major contributors to project effectiveness. Moreover, this reference identifies and describes the roles, desired skills and characteristics of the effective requirements analyst, and includes examples and checklists to help you implement best practices. It goes on to describe what comprises an integrated quality approach on a project or in an organization and explains how to achieve it. The book concludes with a vision for the field of requirements engineering and provides case studies that draw on actual experience.