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Finding, Training, And Keeping GREAT Service Employees 101 (Hardcover): CBSE Richard D. Ollek Finding, Training, And Keeping GREAT Service Employees 101 (Hardcover)
CBSE Richard D. Ollek
R1,061 Discovery Miles 10 610 Ships in 10 - 15 working days

This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.

The DO's and DON'Ts of Contract Cleaning From One Who DID and DIDN'T (Hardcover): Richard D. Ollek CBSE The DO's and DON'Ts of Contract Cleaning From One Who DID and DIDN'T (Hardcover)
Richard D. Ollek CBSE
R807 Discovery Miles 8 070 Ships in 12 - 17 working days

Whether you are thinking about entering the contract cleaning business, have a young company that may be struggling to get to the next level, or have a mature organization that may need to look at things in a different light, this book is for you. From naming your company to selling your company, this book covers all the bases. Dick takes you through the mistakes he made when starting his company, to the stumbling he did along the way, and how he got up and kept going. Some of his real life stories will amuse while others will make you sit back and take note of how you can make a correction in your company that can save or earn lots of dollars for you. Dick includes ways to approach a banker, attorney, accountant, insurance agent as well as the supplier of your cleaning products and equipment. Doing these things right will put money on your bottom line, doing them wrong may put you out of business in a hurry. Not to be forgotton, he also includes a chapter on preparing your company for sale. Dick sold his company and can provide helpful suggestions on what you need to do and not do to be ready to sell. Dick interjects humor along the way to emphasize some of his mistakes and what he learned from them. You will particularly want to read chapter 18 where he talkes about his favorite sayings and how they affected him. In that same chapter he also talks about actual calls he took from employees calling in to report they would not be at work and how he handled the calls. Last but not least, he provides you his thoughts on how to focus on becoming a leader as well as what he envisons the characteristics of real success are. This book is designed as a working tool. It is written in conversational style and will provide you a true encloypedia for being in the contract cleaning business. Enjoy and learn.

The Guide to Effective Supervision (Hardcover): Cbse Rgc Richard D Ollek The Guide to Effective Supervision (Hardcover)
Cbse Rgc Richard D Ollek
R582 Discovery Miles 5 820 Ships in 12 - 17 working days
Selling Contract Cleaning Services 101 (Hardcover): Richard D. Ollek Selling Contract Cleaning Services 101 (Hardcover)
Richard D. Ollek
R933 Discovery Miles 9 330 Ships in 10 - 15 working days

When you are a new company or a young company wanting to grow and build a profitable, vibrant organization, it can be so difficult finding the time AND the dollars to move forward. This book gives you the systems and methods by which you can become a major player in the marketplace. The systems and processes outlined in this book have been used by the author to build a successful company and now he shares them with you. You don't necessarily need a lot of dollars, but you do need a lot of commitment to make it happen. Commitment in right areas and with the right direction may be all you need. Pay particular attention to chapter 14 as it can change the way you view yourself and your company. Just as importantly, it may just change the way your prospects and customers view you and your organization. Wanna make it happen? Let's get started.

The Guide to Effective Supervision (Paperback): Cbse Rgc Richard D Ollek The Guide to Effective Supervision (Paperback)
Cbse Rgc Richard D Ollek
R409 Discovery Miles 4 090 Ships in 10 - 15 working days
The DO's and DON'Ts of Contract Cleaning From One Who DID and DIDN'T (Paperback): Richard D. Ollek CBSE The DO's and DON'Ts of Contract Cleaning From One Who DID and DIDN'T (Paperback)
Richard D. Ollek CBSE
R770 Discovery Miles 7 700 Ships in 10 - 15 working days

Whether you are thinking about entering the contract cleaning business, have a young company that may be struggling to get to the next level, or have a mature organization that may need to look at things in a different light, this book is for you. From naming your company to selling your company, this book covers all the bases. Dick takes you through the mistakes he made when starting his company, to the stumbling he did along the way, and how he got up and kept going. Some of his real life stories will amuse while others will make you sit back and take note of how you can make a correction in your company that can save or earn lots of dollars for you. Dick includes ways to approach a banker, attorney, accountant, insurance agent as well as the supplier of your cleaning products and equipment. Doing these things right will put money on your bottom line, doing them wrong may put you out of business in a hurry. Not to be forgotton, he also includes a chapter on preparing your company for sale. Dick sold his company and can provide helpful suggestions on what you need to do and not do to be ready to sell. Dick interjects humor along the way to emphasize some of his mistakes and what he learned from them. You will particularly want to read chapter 18 where he talkes about his favorite sayings and how they affected him. In that same chapter he also talks about actual calls he took from employees calling in to report they would not be at work and how he handled the calls. Last but not least, he provides you his thoughts on how to focus on becoming a leader as well as what he envisons the characteristics of real success are. This book is designed as a working tool. It is written in conversational style and will provide you a true encloypedia for being in the contract cleaning business. Enjoy and learn.

Finding, Training, And Keeping GREAT Service Employees 101 (Paperback): CBSE Richard D. Ollek Finding, Training, And Keeping GREAT Service Employees 101 (Paperback)
CBSE Richard D. Ollek
R850 Discovery Miles 8 500 Ships in 10 - 15 working days

This book is a detailed "how to" book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED.

Selling Contract Cleaning Services 101 (Paperback): Richard D. Ollek Selling Contract Cleaning Services 101 (Paperback)
Richard D. Ollek
R677 Discovery Miles 6 770 Ships in 10 - 15 working days

When you are a new company or a young company wanting to grow and build a profitable, vibrant organization, it can be so difficult finding the time AND the dollars to move forward. This book gives you the systems and methods by which you can become a major player in the marketplace. The systems and processes outlined in this book have been used by the author to build a successful company and now he shares them with you. You don't necessarily need a lot of dollars, but you do need a lot of commitment to make it happen. Commitment in right areas and with the right direction may be all you need. Pay particular attention to chapter 14 as it can change the way you view yourself and your company. Just as importantly, it may just change the way your prospects and customers view you and your organization. Wanna make it happen? Let's get started.

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