Best Practice: Process Innovation Management highlights best practice in innovation by bringing together practitioners and researchers in this field.
This book presents contributions from leading academics and practitioners involved with innovation. They bring together all the strands of research, best practice and advice establishing an essential source of information for all involved with process innovation management.
Combines key themes of 'best practice' and 'innovation'
Foreword and chapter by Professor Richard Duggan, the DTI's Innovation Director
Professor Zairi is head of the European Centre for TQM at the University of Bradford

DEATH of a PARTNERSHIP is the author's fourth and final novel in a series featuring the all-abiding love and devotion shared by B.J. and John Ryan. B.J. is a well known, respected criminal defense attorney. Partly due to her success, the law firm of Ryan, Ryan and Reynolds has expanded to include the three original partners and two young associates. One of the new associates, Michael McAvey, has been assigned to work with B.J. during the first few months of his employment. After this training period, he would be working exclusively on defense cases assigned by her. This arrangement was working well, until B.J. began interfering with Michael and the trials of his cases. She became belligerent with him and his clients, to a point where Michael announced that he was leaving the firm. When confronted by her law partner and husband John, B.J. had no memory of her interference, nor of her abusive attitude. John decided B.J. was overworked, and they scheduled a week-long vacation together in Colorado. After three days in Colorado, B.J. falsely told John she was needed on an emergency case in Wichita, Kansas. It was the only time in a twenty year marriage that either of them had ever lied to the other. She continued with her strange behavior during her trip to Kansas, nearly resulting in losing the firm's third partner, Vicki Reynolds. B.J.'s been suffering with bad headaches, losses of memory, and changes in her personality. She often treats her family, friends and associates as though they were her enemies, rather than those who love her and want nothing but the best for her. She is diagnosed with a malignant brain tumor, and undergoes major surgery. John and their two children nurture, sympathize with, and take loving care of B.J., while she recovers from her surgery. The story tells of B.J.'s willingness and desire to help the law firm that she and John built over a period of many years, all the while suffering from the extraordinary pain and discomfort associated with dreaded brain cancer. As a tribute to the law firm, in her final work assignment she works at home, and becomes instrumental in helping John and Vicki win a huge jury verdict against a large insurance company. B.J.'s illness reaches an unexpected and tragic climax. Will John and B.J.'s love endure forever, or will it suddenly come to an end? Why would John suddenly, and without warning, abandon his terminally ill wife of nearly twenty years? Although all of the four novels in this series are fictional, they are based upon actual facts and events. The series contains a compilation of actual law cases, although the names, places and events have been altered.

SILENT WITNESS TO MURDER A Fictional Novel At the conclusion of the author's first book of this series, Friends and Betrayals, and as Silent Witness to Murder opens, John Ryan and his wife B.J. decided to renew their wedding vows by enjoying a second honeymoon vacation at Freeport, Bahamas. On the final day of their stay at the resort hotel, while B.J. was packing for their trip home in Kansas City, John decided to turn on T.V. to find out what was happening in the news. He and B.J. were shocked as Liz Bollinger of Worldwide Cable News, broadcasting from Kansas City, informed the viewers of a gangland-execution-style shooing, in which John's friend Frank Genovo was the intended target and John's dad Harry Ryan was an unintended victim. Only one witness saw the shootings, a neighbor who lived across the street from John's mother and father. She was walking her dog late on the night of the incident, and she was able to see and remember everything clearly, and exactly as it happened. However, she was afraid for herself and her pet, and when she was interviewed by the police she told them it was too dark and she was unable to see anything. Two Kansas City police detectives go about gathering evidence, but their police captain doesn't like the direction the evidence is heading, so he intentionally diverts the detectives on a different path. The two detectives abandon their previous investigation, and they eventually arrest a good friend and client of John and B.J., by the name of Chuck Robertson. Chuck claims innocence, and he pleads with John and B.J. to help him. B.J. reluctantly agrees to represent him on his criminal defense. B.J. hires a private investigator, who proceeds to dig upevidence the detectives conveniently hide or ignore. As the investigation unfolds, John and B.J. assist his mother in locating a home and in providing for her security. B.J. and John learn they are to be parents, and they purchase a new home for themselves and their new expectant