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This is both a history book and a book on public opinion. George
Gallup, who pioneered survey sampling methods and whose name in
fact became synonymous with public opinion polls, conducted his
first survey in 1936. The main part of this book starts there as
well. Dedicating a chapter to each decade from the 1930s to the
present, Seltzer discusses historical events of the period and what
the U.S. public thought of those events according to Gallup polls
and other public opinion surveys. Each chapter is divided into the
following categories: world events; U.S. politics; race; sex and
gender; the economy; science, technology and the environment; and
popular trends. Within each chapter, approximately 40 survey
questions were chosen for more extended analysis: breaking down the
results by race, age, gender, education, region, and political
party.
Gratuity is based on interviews with 425 people in more than 50
occupational categories. The respondents from across the U.S.
reflect the diversity of the population but have one thing in
common: they earn tips. A tip is a price set almost entirely by a
customer, less connected to demand than to social code. In the
U.S., tipping remains one of our most controversial, confusing, and
highly variable norms. In their own words, respondents present
their perspectives regarding their compensation as well as what
they like and dislike about work. Understanding what people think
about tipping and how tipped employees experience their work
provides an understanding of tipping norms that has never been
addressed. The evidence in this study indicates that tips do not
appear to increase in accordance with inequality, and tips do not
alleviate the discomfort of inequality from the perspective of the
tipped employee when they are given to demonstrate status over
another. Tips may in some cases serve a redistributive function,
but they are not consistent with regard to social status. The
evidence in this study also indicates that tips are a weak signal
of quality and are not likely to serve as an effective monitoring
mechanism. People appear to conform to tipping norms for social and
emotional rather than strictly rational reasons. Furthermore,
conformity to tipping norms is likewise inconsistent across work
contexts. One of the principal mechanisms for fostering conformity
lies within the organizational hierarchy, and management plays a
critical role. The definitive difference between those who like
their job and those who do not is the experience with people,
particularly management. Every person who interacts with the public
encounters people who are rude or disrespectful. The critical
lesson for management is that the emotional costs of these
interactions can be mitigated by managers who extend trust and
support to employees. The absence of trust in the workplace
contributes to a work environment that imposes additional,
unnecessary costs on employees and likely affects the experiences
of customers.
Experiencing Racism provides a thought-provoking and thorough
analysis of how race is lived in America. Collecting essays on
personal experiences of race and racism from a wide spectrum of
college students, the authors employ existing social science
literature and textual analysis to illustrate common themes and
departures. The essays and associated analyses capture the impact
of racism on its perpetrators and victims, highlighting how
individuals choose to cope with racist experiences in their lives.
Relevant empirical literature is interwoven throughout the chapters
to demonstrate the intersection between existing empirical research
and real-life experiences. This book is a depiction of race in
America that goes beyond black and white to show how the changing
racial contours of America are impacting the ways we view and
experience racism.
Experiencing Racism provides a thought-provoking and thorough
analysis of how race is lived in America. Collecting essays on
personal experiences of race and racism from a wide spectrum of
college students, the authors employ existing social science
literature and textual analysis to illustrate common themes and
departures. The essays and associated analyses capture the impact
of racism on its perpetrators and victims, highlighting how
individuals choose to cope with racist experiences in their lives.
Relevant empirical literature is interwoven throughout the chapters
to demonstrate the intersection between existing empirical research
and real-life experiences. This book is a depiction of race in
America that goes beyond black and white to show how the changing
racial contours of America are impacting the ways we view and
experience racism.
Contemporary Controversies and the American Racial Divide is a
detailed study of some of the most racially divisive issues America
has encountered in the past decade. Smith and Seltzer employ more
than forty surveys to explore race-based public opinion differences
on high-profile controversies including the Rodney King and O. J.
Simpson cases; the arrest, trial, jailing, and subsequent
reelection of Washington, D.C., Mayor Marion Barry; the Million Man
March and Louis Farrakhan; and the Clarence Thomas-Anita Hill
controversy. The authors also look at race-based opinion
differences on the inner-city crack cocaine epidemic and the spread
of AIDS among the American populace. The divisions in opinion
between blacks and whites on these controversies are explained in
terms of the distinctive historical and cultural experiences of the
different races and the gaps, gulfs, and chasms in their
contemporary social and economic conditions. While also noting
significant commonalities in opinion across the color line, the
book focuses on racial differences and their sources, and in a
concluding chapter advances suggestions as to how the nation might
overcome its racial divisions. This innovative study is a unique,
rich, contextualized, dynamic analysis of race opinion, unlike
anything else in literature.
Contemporary Controversies and the American Racial Divide is a
detailed study of some of the most racially divisive issues America
has encountered in the past decade. Smith and Seltzer employ more
than forty surveys to explore race-based public opinion differences
on high-profile controversies including the Rodney King and O. J.
Simpson cases; the arrest, trial, jailing, and subsequent
reelection of Washington, D.C., Mayor Marion Barry; the Million Man
March and Louis Farrakhan; and the Clarence Thomas-Anita Hill
controversy. The authors also look at race-based opinion
differences on the inner-city crack cocaine epidemic and the spread
of AIDS among the American populace. The divisions in opinion
between blacks and whites on these controversies are explained in
terms of the distinctive historical and cultural experiences of the
different races and the gaps, gulfs, and chasms in their
contemporary social and economic conditions. While also noting
significant commonalities in opinion across the color line, the
book focuses on racial differences and their sources, and in a
concluding chapter advances suggestions as to how the nation might
overcome its racial divisions. This innovative study is a unique,
rich, contextualized, dynamic analysis of race opinion, unlike
anything else in literature.
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Breeze (Paperback)
Richard Seltzer
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R458
Discovery Miles 4 580
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Ships in 10 - 15 working days
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Saint Smith and Other Stories consists of two novellas and five
short stories. "Saint Smith" focuses on Charlie, a would-be
experimental film maker, Sarah his traditional Bible-believing
mother, and Irene the clever ironic uninhibited German woman he
marries. "The Barracks" takes place in basic training at Fort Polk,
Louisiana, at the time of the Viet Nam War. The five stories deal
with puzzles of human nature and the meaning of life.
Race is arguably the most profound and enduring cleavage in
American society and politics. This book examines the sources and
dynamics of the race cleavage in American society through a
detailed analysis of intergroup and intragroup differences at the
level of mass opinion. The ethclass theory, which examines the
intersection of ethnicity and class, is used to analyze interracial
differences in mass attitudes. This analysis yields three clusters
of opinion that distinguish African Americans from whites -
religiosity, interpersonal alienation, and political liberalism.
The authors then examine the intragroup sources of these opinion
differences among blacks in terms of class, gender, age, region,
and religion. While the authors demonstrate an embryonic trend of
more black middle class opinion agreement with whites, the book
confirms the ethclass character of the black experience whereby
race and race consciousness are still more significant than class
in shaping black attitudes. Given the growing class bifurcation in
black America and the continuing debate about its significance in
shaping black attitudes and behavior, this book offers a refreshing
new analysis of the homogeneity as well as heterogeneity of black
mass public opinion.
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