Explores two themes in depth: the importance of civil society in public administration as well as the growing role of information technology, including the role of government in combating misinformation and disinformation. Includes three new chapters in this edition on public administration’s role in community resilience, public administration and public health, and a complete rewrite of a chapter on managing information resources in public organizations. Covers new topics such as the need for better disaster and pandemic planning at all levels of government, a need for greater preparedness related to global climate change, the worsening of the wealth inequality gap in the U.S., America’s changing role in the world’s economy, efforts to achieve racial, economic, and social equality and the response from government, and the increasing and evolving relationship between police and the community in the U.S. Provides fully updated pedagogical tools including chapter summaries, discussion questions, brief case studies, case study discussion questions, key terms, and suggestions for further reading in each chapter, as well as accompanying instructor resource material that can be easily incorporated into Learning Management Systems (LMS), including Canvas and Blackboard.

Explores two themes in depth: the importance of civil society in public administration as well as the growing role of information technology, including the role of government in combating misinformation and disinformation. Includes three new chapters in this edition on public administration’s role in community resilience, public administration and public health, and a complete rewrite of a chapter on managing information resources in public organizations. Covers new topics such as the need for better disaster and pandemic planning at all levels of government, a need for greater preparedness related to global climate change, the worsening of the wealth inequality gap in the U.S., America’s changing role in the world’s economy, efforts to achieve racial, economic, and social equality and the response from government, and the increasing and evolving relationship between police and the community in the U.S. Provides fully updated pedagogical tools including chapter summaries, discussion questions, brief case studies, case study discussion questions, key terms, and suggestions for further reading in each chapter, as well as accompanying instructor resource material that can be easily incorporated into Learning Management Systems (LMS), including Canvas and Blackboard.

The Public Administration Casebook is a practice-based collection that speaks to the lived experience of students and prepares them to become more effective practioners of public and non-profit sectors by providing case studies arranged around major themes in public administration. Key Features: The 14 case studies are organized by main themes of public administration including political context of public administration, bureaucracy and organizational structure, organizational culture, leadership, human relations administration, budgeting, ethics, and decision making. Since they reflect actual experience, each case contains one or two secondary themes illustrating how the fundamental concepts and issues that students learn about function in concert in the real world. Students worked with the text authors to create, develop, and write each of these case studies so that the material better reflects current workplace realities and therefore results in a more meaningful learning experience for everyone. The focus on students provides a teaching case methodology that serves as an easily adaptable model for other instructors.

The Public Administration Casebook is a practice-based collection that speaks to the lived experience of students and prepares them to become more effective practioners of public and non-profit sectors by providing case studies arranged around major themes in public administration. Key Features: The 14 case studies are organized by main themes of public administration including political context of public administration, bureaucracy and organizational structure, organizational culture, leadership, human relations administration, budgeting, ethics, and decision making. Since they reflect actual experience, each case contains one or two secondary themes illustrating how the fundamental concepts and issues that students learn about function in concert in the real world. Students worked with the text authors to create, develop, and write each of these case studies so that the material better reflects current workplace realities and therefore results in a more meaningful learning experience for everyone. The focus on students provides a teaching case methodology that serves as an easily adaptable model for other instructors.

Project management (PM), as a discipline, has been undergoing an incremental inclusion of theories, techniques, and processes from fields related to organizational behavior. Parallel to this has been the dominance of Information Technology (IT) projects within the field of Project Management. Information Technology as a Facilitator of Social Processes in Project Management and Collaborative Work provides emerging research that bridges the gap between IT and project management. While highlighting the importance of Information Technology and the social process of work, the readers will learn how project management applies techniques to achieve objectives through IT projects. This book is an important resource for project managers, executives, IT managers, consultants, students, and educators.

Questions surrounding the concept of freedom versus security have intensified in recent years due to the rise of new technologies. The increased governmental use of technology for data collection now poses a threat to citizens' privacy and is drawing new ethical concerns. Ethical Issues and Citizen Rights in the Era of Digital Government Surveillance focuses on the risks presented by the usage of surveillance technology in the virtual public sphere and how such practices have called for a re-examination of what limits should be imposed. Highlighting international perspectives and theoretical frameworks relating to privacy concerns, this book is a pivotal reference source for researchers, professionals, and upper-level students within the e-governance realm.

This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT's great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.

This handy guide and supplemental text examines trends in information and communication technology (ICT) that impact the day-to-day operations of federal, state, and local government. It seeks to improve service delivery, human resource administration, political participation, education, and citizen input (e-democracy), while at the same time recognizes that with ICT's great promise comes great peril in the form of erosion of personal privacy (e-surveillance). Through the use of numerous examples and exercises, Robert Cropf helps students and practitioners alike explore the ways technological change shapes public policy, develop useful tools and skills for working in or with e-government, and understand the role that social media plays in helping to spark political, economic, and social change.

Written by two of the most respected observers of New York City, this book is a comprehensive guide to city politics.