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E-Government for Public Managers - Administering the Virtual Public Sphere (Paperback)
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E-Government for Public Managers - Administering the Virtual Public Sphere (Paperback)
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This handy guide and supplemental text examines trends in
information and communication technology (ICT) that impact the
day-to-day operations of federal, state, and local government. It
seeks to improve service delivery, human resource administration,
political participation, education, and citizen input
(e-democracy), while at the same time recognizes that with ICT's
great promise comes great peril in the form of erosion of personal
privacy (e-surveillance). Through the use of numerous examples and
exercises, Robert Cropf helps students and practitioners alike
explore the ways technological change shapes public policy, develop
useful tools and skills for working in or with e-government, and
understand the role that social media plays in helping to spark
political, economic, and social change.
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