Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Digital technologies have enabled certain opportunities for industries, societies, and companies to change for the better. The service sector has essentially evolved through significant developments in recent decades, such as the increasing adoption of artificial intelligence (AI) applications and automated technologies, including service robots, chatbots, and virtual assistants. Both digital transformation and digital entrepreneurship are multifaceted areas that relate to varied emerging technologies that have recently dominated the current service industry. These technologies serve to enhance various sociotechnical areas, including communication and collaboration, as well as co-creating business value and promoting service automation. Digital Entrepreneurship and Co-Creating Value Through Digital Encounters contributes to the services' digital transformation and digital entrepreneurship domain by uncovering contemporary innovations used in the modern service industry. It supports modern applications of Industry 4.0, digital transformation, and entrepreneurship to facilitate value co-creation for contemporary businesses. Covering topics such as big data management, industrial relations, and tourist destination selection, this premier reference source is an ideal resource for entrepreneurs, business owners and managers, government officials, policymakers, students and educators of higher education, librarians, researchers, and academicians.

Internet gambling is a rapidly growing phenomenon, which has profound social, psychological, economic, political, and policy implications. Until recently, Internet gambling has been understudied by the research community, but now a growing body of literature is emerging, on all aspects of Internet gambling and its attendant implications.

As jurisdictions around the world grapple to understand the best way to respond to Internet gambling from a commercial, regulatory, and social perspective, scholarly studies of Internet gambling are becoming an ever more crucial resource. The Handbook of Internet Gambling consolidates this emerging body of literature into a single reference volume. Its twenty chapters comprise groundbreaking contributions from the world s leading authorities in the commercial, clinical, political and social aspects of Internet gambling.

It is sure to be a foundational resource for academics, students, regulators, politicians, policy makers, commercial providers, and health care professionals who have an interest in understanding the history, dynamics, and impacts of Internet gambling in a global context.

Originally published in 1986, this volume brings together geographical modelling of population change and demographic analysis of population structures and pattern. These 2 strands are interwoven in 3 key review chapters that summarize the study of spatial and temporal patterns of population, the modelling of spatial populations and the estimation of population processes. Findings reported include: An account of demographic transition; an exposé of the myth of ‘no fertility rises’ in the developing world in the 20th Century; a theory of population accounting; predicting migration flows for a system of regions; microsimulation methods to model population change; and demographic and economic processes integrated in an urban region model.

In 1906, Sir George Newman's 'Infant Mortality: A Social Problem', one of the most important health studies of the twentieth century, was published. To commemorate this anniversary, this volume brings together an interdisciplinary team of leading academics to evaluate Newman's critical contribution, to review current understandings of the history of infant and early childhood mortality, especially in Britain, and to discuss modern approaches to infant health as a continuing social problem. The volume argues that, even after 100 years of health programmes, scientific advances and medical interventions, early childhood mortality is still a significant social problem and it also proposes new ways of defining and tracking the problem of persistent mortality differentials.

This book argues that China's businesses, and hence China's future economic development, face a huge crisis in that there is a considerable "leadership gap" in China, with a shortage of competent business leaders, at a time when new leadership skills are required urgently, as China's businesses evolve rapidly and engage ever more with the global economy. Moreover, the book argues, training is an undervalued and often marginalised activity in Chinese companies. The book outlines the nature of this problem, and goes on to demonstrate that there is a new breed of manager emerging in China, aware of the need to upgrade management skills, moving away from skills appropriate in traditional industrial firms, and emphasising more flexibility, positive engagement with workers, and competence in the market economy. The book includes an evaluation of different management approaches in China, reports on extensive original research, including interviews with practising managers, and sets out how self-development in widespread, deep and important.

This book argues that China s businesses, and hence China s future economic development, face a huge crisis in that there is a considerable "leadership gap" in China, with a shortage of competent business leaders, at a time when new leadership skills are required urgently, as China s businesses evolve rapidly and engage ever more with the global economy. Moreover, the book argues, training is an undervalued and often marginalised activity in Chinese companies. The book outlines the nature of this problem, and goes on to demonstrate that there is a new breed of manager emerging in China, aware of the need to upgrade management skills, moving away from skills appropriate in traditional industrial firms, and emphasising more flexibility, positive engagement with workers, and competence in the market economy. The book includes an evaluation of different management approaches in China, reports on extensive original research, including interviews with practising managers, and sets out how self-development in widespread, deep and important."

This book provides a clear interpretation of the causes of demographic change in Britain in the nineteenth century. It combines an examination of migration, marriage patterns, fertility and mortality with a guide to the sources of population data available to historians and demographers. Illustrated with tables and figures, it is the only available summary of this field for students, and includes a detailed bibliography for those wishing to pursue the subject further.

In 1906, Sir George Newman's 'Infant Mortality: A Social Problem', one of the most important health studies of the twentieth century, was published. To commemorate this anniversary, this volume brings together an interdisciplinary team of leading academics to evaluate Newman's critical contribution, to review current understandings of the history of infant and early childhood mortality, especially in Britain, and to discuss modern approaches to infant health as a continuing social problem. The volume argues that, even after 100 years of health programmes, scientific advances and medical interventions, early childhood mortality is still a significant social problem and it also proposes new ways of defining and tracking the problem of persistent mortality differentials.

Internet gambling is a rapidly growing phenomenon, which has profound social, psychological, economic, political, and policy implications. Until recently, Internet gambling has been understudied by the research community, but now a growing body of literature is emerging, on all aspects of Internet gambling and its attendant implications. As jurisdictions around the world grapple to understand the best way to respond to Internet gambling from a commercial, regulatory, and social perspective, scholarly studies of Internet gambling are becoming an ever more crucial resource. The Handbook of Internet Gambling consolidates this emerging body of literature into a single reference volume. Its twenty chapters comprise groundbreaking contributions from the world's leading authorities in the commercial, clinical, political and social aspects of Internet gambling. It is sure to be a foundational resource for academics, students, regulators, politicians, policy makers, commercial providers, and health care professionals who have an interest in understanding the history, dynamics, and impacts of Internet gambling in a global context.

The book summarizes the vision and mission of Dr. Kwame Nkrumah and his strategies for moving Ghana from a third world country to a first world by the shortest possible means. It also looks at the economic repercussions of his overthrow. It contains all the major infrastructural developments covering air, road, rail, sea transport, as well as telecommunication and major projects covering agriculture, industry, and the factors that led to their failure. Conditions that compelled him to introduce the PDA (Preventi ve Detenti on Act), as witnessed by the author, as well as those conditions that led to the overthrow of the Busia government. It examines the contribution of the private sector to poverty reduction as well as the dynamics of wealth creation in the twenty-first century. It proves that the poverty gap is a technology gap and suggests the establishment of a machine tool center to create capacity for machine building. It also suggests strategies including the use of the input/output matrix and the upgrade of scientific institutions as trainer of trainees in a national development agenda with quantifiable targets. It also defines the special attributes of the kind of leader required to take Ghana, and possibly Africa, out of its self-imposed poverty.

Everyday Law for Actors is a resource and reference book, providing both professional working actors, and those who aspire to be, with clear, easy-to-read information about the everyday laws they need to know. The book is intended for actors just starting out, for those who have been making a living at acting for a long time, and for every actor in between. All actors can benefit from knowing more about the everyday law that affects their trade. Even well-established "stars" with a full team of lawyers, agents, managers, and business managers will still find this book useful because they can learn all about that "legalese" and "business mumbo jumbo" that maybe they never fully understood. Everyday Law for Actors features short chapters, numerous examples of legal principles in plain, understandable language, practical explanations about contract provisions and how to negotiate them, and useful and concise information about actors' unions, working with agents and managers, employment laws, landlord-tenant laws, and more. Actors are artists. But actors must also be smart business people. They don't call it "show business" for nothing. With this book in hand, actors will be much better prepared to work the "business" side of "show business," and will have easy reference in one manageable volume to the wide variety of legal information they need to advance their careers.

The Demography of Victorian England and Wales describes in detail for the first time the changing population history of England and Wales between 1837 and 1914. Its principal focus is the great demographic revolution that occurred during those years, especially the secular decline of fertility and the origins of the modern rise in life expectancy. It is lavishly illustrated with numerous tables, figures and maps, many of which are reproduced in full color. This clear, comprehensive and engaging reference work makes a seminal contribution to demographic history.

This book provides a clear interpretation of the causes of demographic change in the nineteenth century. This critical period followed the demise of the old pre-industrial population regime (often associated with Malthus's Principle of Population) and the changes that occurred at this time led to the modern twentieth-century pattern in which both fertility and mortality rates are particularly low. The author combines an examination of migration, marriage patterns, fertility and mortality with a guide to the sources of population data available to historians and demographers. Illustrated with tables and figures, this book is the only available summary of this field for students. It includes a detailed bibliography for those wishing to pursue the subject further.

Arguing that popular digital platforms promote misguided assumptions about ethics and technology, this book lays out a new perspective on the relation between technological capacities and human virtue. The authors criticize the "digital catechism" of technological idolatry arising from the insular, elite culture of Silicon Valley. In order to develop digital platforms that promote human freedom and socio-economic equality, they outline a set of five "proverbs" for living responsibly in the digital world: (1) information is not wisdom; (2) transparency is not authenticity; (3) convergence is not integrity; (4) processing is not judgment; and (5) storage is not memory. Each chapter ends with a simple exercise to help users break through the habitual modes of thinking that our favorite digital applications promote. Drawing from technical and policy experts, it offers corrective strategies to address the structural and ideological biases of current platform architectures, algorithms, user policies, and advertising models. This book will appeal to scholars and graduate and advanced undergraduate students investigating the intersections of media, religion, and ethics, as well as journalists and professionals in the digital and technological space.